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Payment Posting Representative Jobs in Delaware (NOW HIRING)

Leavitt Group

Customer Service Rep

Bethany Beach, DE · On-site

$15.75 - $21.50/hr

Customer Services Rep /Account Manager As a Customer Services Rep /Account Manager within the ... Provide customer support by, talking with customers, posting payments, answering phones, while ...

Nemours

Patient Services Rep II-St. Francis

Wilmington, DE · On-site

$17 - $21.50/hr

... posting "other" payments, use of scanner device and electronic insurance verifications. * Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an ...

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Payment Posting Representative information

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How much do payment posting representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for payment posting representative in Delaware is $18.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.
Payment Posting Representative jobs near you
Infographic showing various Payment Posting Representative job openings in Delaware as of September 2026, with employment types broken down into 77% Full Time, 8% Part Time, and 15% Temporary. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $39,256 per year, or $18.9 per hour.

Financial Family Medicaid Advocate

Wilmington, DE • On-site

Nemours-Children
See more jobs at Nemours-Childrenexternal

$60 - $80/hr

Other

Posted 7 days ago

Key responsibilities

  • Conduct face-to-face interviews with families to gather and review financial information and assist with applications for financial assistance and Medicaid programs.

  • Collaborate with insurance carriers and internal teams to verify benefits, determine financial obligations, and communicate payment responsibilities to families.

  • Assist families in developing payment arrangements, addressing inquiries related to insurance, billing, and financial assistance, and supporting Medicaid enrollment processes.

Job description

Nemours is looking for a compassionate, detail‑oriented Financial Family Medicaid Specialist Advocate to support families as they navigate the financial side of their care.

Utilizing high-level customer service, healthcare finance knowledge, and excellent communication skills, the Financial Family Advocate will facilitate, educate, and communicate to patients/families about the financial aspects of seeking treatment at Nemours. Work involves conducting face-to-face interviews, gathering, assembling, and reviewing sensitive information supplied by applicants, relevant to the initial and on-going Nemours Financial Assistance and Medicaid Programs.

The Financial Family Advocate will work directly with insurance carriers or with internal insurance verification personnel to determine benefit level, coordination of benefits, coinsurance and deductible amounts and communicate financial obligations to the guarantor.This role will be responsible for determining a suitable financial assistance program for each family identified as being in need, developing payment arrangements and collecting payments on patient responsibility balances In addition to providing financial assistance and resources, the Family Financial Advocate will research and address a broad range of inquiries covering items such as insurance regulation and processing protocols, charge discrepancies, benefit interpretation and claims adjudication. This role is also responsible for supporting the Medicaid Enrollment processes with DE/PA/NJ Medicaid programs. The role may require some travel to other Nemours locations to assist with the Financial Services processes and education.

Schedule: Monday- Friday 8-4:30PM

Responsibilities:
  1. Utilize daily work queues, reports and schedules to identify and make contact with underinsured/uninsured patients to assist them in meeting their financial obligations for care by applying internal policies/procedures and external resources-such as Medicaid programs.
  2. Interview patients/families to obtain comprehensive financial information and based on this information, advise them on available financial assistance/Medicaid programs and assist them with applications and/or enrollments.
  3. Respond timely and appropriately to all internal referral requests and external customer phone calls to ensure that all issues are resolved in accordance with departmental standard workflows. This includes but is not limited to- billing inquiries, charity care applications, payment plan requests, accounts requiring special consideration, researching high dollar and newborn accounts.
  4. Collaborate with Authorization and Patient Cost Estimate teams to promptly identify self-pay patients, patients with high out of pocket expenses or with a non-contracted insurance carrier.
  5. Meet daily/weekly/monthly goals and expectations: call center metrics and recording evaluations, accurate payment posting, self-pay screening and account follow up guidelines, and account documentation.
  6. Ensure that payment plans, discounts, special services funding, charity care, and receipt of payments are accurately assigned to accounts, properly documented and reconciled daily.
  7. Coordinate with insurance carriers to verify eligibility and determine healthcare benefits particularly as it relates to out-of-pocket expenses for the patient and/or patient’s family and confirm that documented information is accurate and current, including demographic information.
Qualifications:
  • Associates degree or 1 year of specialized training beyond high school required
  • CHAA (Certified Healthcare Access Associate), CRCR (Certified Revenue Cycle Representative) or CAC (Certified Application Counselor) preferred
  • Minimal of 3 years of relevant work experience required
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