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Patron Services Associate Jobs in Atlanta, GA (NOW HIRING)

DeKalb County

Library Specialist

Decatur, GA · On-site

$18.59 - $29.93/hr

Provides professional and courteous customer service to Library patrons and the public; greets ... Associate's degree in Library Science or related field required; two years experience in library ...

DeKalb County

Library Specialist

Decatur, GA

$18.59 - $29.93/hr

Provides professional and courteous customer service to Library patrons and the public; greets ... Associate's degree in Library Science or related field required; two years experience in library ...

DeKalb County

Library Specialist, Senior

Decatur, GA · On-site

$20.45 - $32.93/hr

Provides professional and courteous customer service to Library patrons and the public; greets ... Associate's degree in Library Science or a related field required; three years of experience in ...

DeKalb County

Library Specialist, Senior

Decatur, GA · On-site

$20.45 - $32.93/hr

Provides professional and courteous customer service to Library patrons and the public; greets ... Associate's degree in Library Science or a related field required; three years of experience in ...

Trulieve

Associate Inventory Manager-Full-time

Atlanta, GA · On-site

$15.75 - $19.50/hr

... and/or customer service area is a plus Must have prior cash handling experience Strong ... patrons that at times are experiencing emotional distress, or displaying a hostile attitude ...

HARPER ELEMENTARY

Library Media Clerk

Riverdale, GA · On-site

Assists patrons including students, parents, faculty, and staff with location of materials, book ... services. Key job requirements include a high school diploma or GED required, associates degree ...

HAYNIE ELEMENTARY

Library Media Clerk

Morrow, GA · On-site

Assists patrons including students, parents, faculty, and staff with location of materials, book ... services. Key job requirements include a high school diploma or GED required, associates degree ...

Compass Group

RUNNER

Fayetteville, GA · On-site

$18/hr

Previous banquet food service and catering experience preferred. ServSafe certificate preferred ... Associates at Hanna Brothers are offered many fantastic benefits. Both full-time and part-time ...

Clayton County Public Schools

Library Media Clerk

Morrow, GA · On-site

$14 - $18/hr

Assists patrons including students, parents, faculty, and staff with: location of materials; book ... above services. KEY JOB REQUIREMENTS: High school diploma or GED required. Associates degree ...

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All JobsPatron Services Associate JobsPatron Services Associate Jobs in Atlanta, GA

Patron Services Associate information

See Atlanta, GA salary details

$9

$21

$39

How much do patron services associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patron services associate in Atlanta, GA is $21.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $24.04 per hour, depending on experience, location, and employer.

What is a patron services associate?

Patron Services Associates are customer service professionals who work in venues such as theaters, museums, or cultural centers. They assist guests with ticket purchases, provide information about events, and help resolve any issues patrons may encounter during their visit. Their responsibilities often include greeting visitors, managing will-call and box office operations, and ensuring a positive overall experience for attendees. Patron Services Associates play a key role in front-of-house operations and are essential to maintaining high standards of guest satisfaction.

What are the key skills and qualifications needed to thrive as a patron services associate?

To thrive as a Patron Services Associate, you need strong customer service abilities, attention to detail, and a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale systems, and event management platforms is often required. Excellent communication, problem-solving, and teamwork skills help you create a positive experience for patrons and resolve issues efficiently. These skills and qualities are vital for ensuring smooth operations, customer satisfaction, and the overall success of events or venues.

What are some common challenges faced by patron services associates, and how are they typically addressed?

Patron Services Associates often encounter challenges such as managing high volumes of customer inquiries during peak hours, addressing last-minute ticketing issues, and ensuring a positive experience for all guests, even in stressful situations. To address these challenges, associates are trained in conflict resolution, efficient problem-solving, and effective communication. Team collaboration and clear protocols also help ensure smooth operations and provide support when unexpected situations arise.

What is the difference between Patron Services Associate vs Front Desk Clerk?

AspectPatron Services AssociateFront Desk Clerk
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentLibraries, museums, theatersHotels, offices, healthcare facilities
Employer & IndustryPublic venues, cultural institutionsHospitality, service industry
Common Search & ComparisonYesYes

The Patron Services Associate and Front Desk Clerk roles share similarities in customer service requirements and work environments, often involving direct interaction with the public. However, Patron Services Associates typically work in cultural or public venues like museums or theaters, focusing on visitor assistance, while Front Desk Clerks are more common in hospitality settings such as hotels, handling guest check-ins and inquiries.

What are the most commonly searched types of Patron Services jobs in Atlanta, GA?

The most popular types of Patron Services jobs in Atlanta, GA are:

What are popular job titles related to Patron Services Associate jobs in Atlanta, GA?

For Patron Services Associate jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Patron Services Associate jobs in Atlanta, GA look for?

The top searched job categories for Patron Services Associate jobs in Atlanta, GA are:

Patron Services Associate jobs near you
Infographic showing various Patron Services Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,811 per year, or $21.5 per hour.

Library Specialist

DeKalb County

Decatur, GA • On-site

$18.59 - $29.93/hr

Full-time

Posted 22 days ago

Dekalb County (Georgia) rating

7.1

Company rating: 7.1 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

649th of 856 rated public administrative organizations

Job description


Salary Range: $18.59/hour - $29.93/hour Salary Grade: 10 FLSA: Nonexempt
Purpose of Classification:
The purpose of this classification is to manage the circulation desk, perform routine clerical functions, and customer service work in support of library operations and services.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Provides professional and courteous customer service to Library patrons and the public; greets visitors and directs to areas of library; provides assistance and information related to library services, fees, procedures, local information/directions, or other issues; assists patrons with various library services; researches book titles, book availability, patron records, or related information; reserves materials for patrons; notifies patrons about overdue books, arrival of reserved books, or other issues; assists patrons with use of copy machine and maintains adequate supply of copy paper in paper trays; and collects and records moneys in payment of fines, fees, book sales, or other library services.
Manages the circulation desk; attends department meetings; checks library materials in/out; operates automated circulation system to charge, discharge, and renew books; and processes print and audiovisual materials for circulation; receives and registers materials from other library systems; assesses condition of returned items and withdraws materials in need of repair from circulation; sorts and shelves books; assists patrons with location of books and publications; answers patrons' questions; receives library materials; registers patrons for library cards and other library programs; enters/updates patron information in computer system; collects pertinent data as necessary; and checks branch email.
Provides computer assistance and miscellaneous reference assistance; provides a variety of assistance to patrons using the public computers or wireless internet, including but not limited to website, software, printing and connection assistance; assists patrons with locating and utilizing reference materials; and assists with database access and retrieval of other information online.
In the absence of the branch manager, supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
In the absence of the branch manager, organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
Serves as audiovisual liaison; and provides proper handling of damaged/unresolved audiovisual materials issues with patrons by preparing audiovisual material to be sent to the processing center or calling patrons to inform them of missing pieces.
Prepares reports; and keeps daily and monthly reports for the library branch.
Minimum Qualifications:
Associate's degree in Library Science or related field required; two years experience in library services, education, or customer service, or a related field, preferably to include lead or supervisory experience; or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license.

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