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Patient Support Program Jobs in Alberta (NOW HIRING)

Therapy Support Navigator

Lacombe, AB · On-site

CA$33.92 - CA$41.70/hr

The program is delivered in partnership with the Government of Alberta, community partners and ... Attend staff planning sessions, patient case conferences and client meetings to provide information ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

Emergency Medical Responder

Calgary, AB · On-site

$22.41 - $26.19/hr

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

Advanced Care Paramedic

Wetaskiwin, AB · On-site

$38.35 - $50.50/hr

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

Advanced Care Paramedic

Innisfail, AB · On-site

$38.35 - $50.50/hr

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

Primary Care Paramedic

Red Deer, AB · On-site

$30.74 - $38.79/hr

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

... to support programs and initiatives aimed at addressing some of our country's most pressing ... Document all patient care, assessments, and skills, within the patient care report in a timely and ...

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Showing results 1-20

Patient Support Program information

See Alberta salary details

$10

$24

$62

How much do patient support program jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient support program in Alberta is $24.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $26.44 per hour, depending on experience, location, and employer.

What is a Patient Support Program job?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a Patient Support Program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in the Patient Support Program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What job categories do people searching Patient Support Program jobs in Alberta look for? The top searched job categories for Patient Support Program jobs in Alberta are:

FT Program Manager - Outreach

Calgary Alpha House Society

Calgary, AB

CA$71K/yr

Full-time

Re-posted 8 days ago


Job description

Job Type: Full-Time Permanent

Pay: $71,070 per annum + Benefits

Please note that this position rotates between cycles of dayshifts & overnights, 12 hour shifts.

About the Role

We’re looking for a Program Manager to join our Outreach program. This role is responsible for program development, service delivery, program evaluations, reporting, and the allocation of staff and financial resources. Program Managers are expected to manage crises, provide critical incident debriefing, and oversee staff performance management. In this role, your responsibilities would include:

  • Leading by example and ensuring staff provide caring, non judgmental client service within our Outreach program
  • Supervising, coaching, mentoring, and performance managing staff, including discipline when required
  • Leading recruitment, hiring, onboarding, and probation reviews
  • Ensuring adequate shift coverage, approving time off, and supporting payroll accuracy
  • Responding to crises such as overdoses, seizures, deaths, and other incidents
  • Supporting staff and clients through debriefings and follow up
  • Ensuring compliance with safety protocols, accreditation standards, and program audits
  • Resolving client, staff, and workplace concerns in collaboration with leadership and HR
  • Building positive relationships with agencies, community partners, businesses, and stakeholders
  • Overseeing accurate reporting, statistics, and documentation for funding outcomes
  • Managing budgets and ensuring programs have required supplies and resources
  • Providing direct service support when operationally required
  • Participating in management meetings, labour relations discussions, and program check ins

About You

We are looking for an experienced leader to join our team at Alpha House. The ideal candidate would have the following:

  • Post-secondary education in a relevant Human Services field from a public institution (minimum 2-year diploma or degree)
  • Several years of experience working with vulnerable populations, including front-line experience
  • Strong understanding of addiction, harm reduction, trauma-informed care, and recovery-oriented practices
  • Proven leadership experience, including coaching, training, and performance management
  • Strong interpersonal and communication skills, with the ability to build effective relationships with stakeholders
  • Sound judgment, professionalism, and the ability to handle sensitive situations with confidentiality and diplomacy
  • Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
  • Ability to work independently, take initiative, and adapt in a dynamic environment
  • Intermediate proficiency with Microsoft Office
  • A strong understanding of and commitment to Alpha House’s mission
  • Three years of driving experience, a valid Class 5 non GDL driver’s licence, a clear abstract, and ability to obtain Class 4 within 60 days
  • Comfortable driving an agency van
  • Comfortable working in environments with risk of violence and exposure to bodily fluids
  • Physically able to assist clients with mobility needs
  • Vulnerable Sector Search valid within the last six months with no results material to the role
  • Ability to complete “It’s Your Move” training or equivalent patient lift training and Privacy Training
  • Understanding of the Protection of Persons in Care Act

About Alpha House:

Alpha House is dedicated to providing safe, caring, and respectful environments for individuals dealing with addiction and mental health challenges. Our team is passionate about making a difference in the lives of those we serve, offering comprehensive support and resources to help individuals on their journey to recovery and stability.

Benefits of working at Alpha House

  • Meaningful work supporting vulnerable populations
  • RRSP Plan and Medical Benefits after six months of continuous work
  • Personal Development and training opportunities

If this role sounds like something you are interested in, we urge you to apply!