ZipRecruiter

Log In

1

Patient Support Associate Jobs in Staunton, IL (NOW HIRING)

BJC HealthCare

Lab Associate I

Alton, IL · On-site

$17.50 - $23.88/hr

Additional Information About the Role Lab Associate I Location: Alton Memorial Hospital Schedule ... This position plays an important role in supporting patient care through specimen collection ...

BJC HealthCare

Lab Associate I

Alton, IL · On-site

Additional Information About the Role Lab Associate I Location: Alton Memorial Hospital Schedule ... This position plays an important role in supporting patient care through specimen collection ...

BJC HealthCare

Lab Associate II -PRN

Alton, IL · On-site

Perform phlebotomy, positive patient identification, and positive patient interaction, proper ... Basic Life Support (BLS) * Phlebotomy Benefits and Legal Statement BJC Total Rewards At BJC we're ...

next page

Showing results 1-20

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Staunton, IL

Patient Support Associate information

See Staunton, IL salary details

$12

$23

$63

How much do patient support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient support associate in Staunton, IL is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What cities near Staunton, IL are hiring for Patient Support Associate jobs?

Cities near Staunton, IL with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Staunton, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,423 per year, or $23.8 per hour.

PATIENT ACCESS ASSOCIATE - GOSHEN CAMPUS - FT DAYS (61778)

Anderson Hospital

Edwardsville, IL • On-site

$15.75 - $24.50/hr

Full-time

Re-posted 26 days ago

Anderson Hospital rating

6.6

Company rating: 6.6 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

682nd of 1,065 rated hospitals

Job description

Job Summary:
The Patient Access Associate assists in maintaining a well-organized and functional practice and promotes safe and effective care of patients through support services. The Patient Access Associate performs clerical duties for the practice including charting, typing, faxing, filing, scanning and telephone communications. The Patient Access Associate is responsible for collecting patient co-pays and balances. The associate obtains patient demographic and insurance information and enters that information into the registration system. The Patient Access Associate is responsible for performing insurance eligibility checks, scheduling appointments, receiving test results, and obtaining physician's orders.
Job Responsibilities:
1. Supports patient's rights and responsibilities, including respect of cultural and religious diversity.
2. Demonstrates flexibility to meet staffing needs of office/organization and appearance.
3. Appropriately follows the chain of command.
4. Posts payments in the system, balances payments at the end of the shift and assures all monies are
secured and submitted to the appropriate office staff at the end of the shift.
5. Confirms that new patient paperwork is complete.
6. Ensures accuracy of patient registration information to contribute to an efficient revenue cycle.
7. Performs eligibility checks daily to ensure complete and accurate insurance information prior to
scheduled appointment.
8. Offers Privacy Notices to patients and documents such per policy.
9. Ensures Patient information is protected.
10. Facilitates, accurate, timely and safe patient/visitor related activities in an efficient and courteous
manner.
11. Performs clerical duties as assigned to ensure the efficient utilization and management of data.
Education Requirements and Other Requirements:
Education Level: High school graduate or equivalent preferred. Medical terminology course or background preferred.
Experience Requirements: Experience in a medical setting.
Other Requirements: Must be able to complete computer work. Typing of 40-50 wpm preferred. Excellent communication and interpersonal skills are necessary.

What Anderson Hospital employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply