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Patient Support Associate Jobs in Shawnee, KS (NOW HIRING)

Upstream Rehabilitation

Patient Care Coordinator

Lenexa, KS · On-site

$16.50 - $21.50/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Upstream Rehabilitation

Patient Care Coordinator

Lenexa, KS · On-site

$16.50 - $21.50/hr

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of ... Constantly communicates with associates, must be able to hear and speak to accurately exchange ...

Giving Home Health Care

Patient Coordinator

Kansas City, MO · On-site

$23 - $27/hr

Since 2012, Giving Home Health Care has been supporting individuals impacted by health conditions ... Associate-level education (preferred); high school diploma or equivalent required. Benefits: * Paid ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Shawnee, KS

Patient Support Associate information

See Shawnee, KS salary details

$12

$23

$63

How much do patient support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient support associate in Shawnee, KS is $23.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $22.55 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Shawnee, KS?

The most popular types of Patient Support jobs in Shawnee, KS are:

What job categories do people searching Patient Support Associate jobs in Shawnee, KS look for?

The top searched job categories for Patient Support Associate jobs in Shawnee, KS are:

What cities near Shawnee, KS are hiring for Patient Support Associate jobs?

Cities near Shawnee, KS with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Shawnee, KS as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 15% Part Time, 11% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,785 per year, or $23.9 per hour.

Patient Service Associate - Retail Pharmacy

The University of Kansas Health System

Kansas City, KS • On-site

$16.50 - $20.75/hr

Full-time

Posted 6 days ago

University Of Kansas Health System rating

7.5

Company rating: 7.5 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Position Title
Patient Service Associate - Retail Pharmacy
Days - Full Time
Bell Hospital
Position Summary / Career Interest:
The Retail Pharmacy Patient Services Associate works collaboratively to ensure safe dispensing of medications to guests through in person interactions or via home delivery. Supports a patient centered environment by providing courteous and professional customer service. Assists patients, families, and visitors while maintaining confidentiality of patients.
Responsibilities and Essential Job Functions
  • Maintains compliance with HIPAA policies and regulations.
  • Actively listens and operates computer systems to accurately obtain necessary demographic information and ensure appropriate and accurate billing/payment.
  • Collects payment from guests or processes payments on file, as appropriate. Counts and verifies cash amounts collected. Operates the cash register, prescription dispensing system, and shipping software, when applicable, to accurately and safely dispense all prescriptions. Follows all department policies and work flows when dispensing prescriptions, including patient identification policies.
  • Intakes/scans in prescriptions when hard copies are submitted at the counter. Initiates refills when requested by guests at the counter.
  • Maintains the reserve change supply for the cash registers.
  • Completes daily closing activities for cash registers, including the completion of deposit slips, as directed.
  • Maintains appropriate supplies necessary to dispense prescriptions at their assigned station.
  • Directs guests with potential problems to the supervisor or pharmacist, as appropriate.
  • Offers to arrange for patient to receive counseling by the pharmacist in alignment with dispensing policies.
  • Assists in the identification and removal of unclaimed prescriptions from the will-call bins. Contacts patients to facilitate pick-up or shipment of these prescriptions.
  • Maintains over-the-counter (OTC) pharmacy inventory. Assures the OTC shelves are clean, stocked, and faced. Maintains up-to-date shelf stickers for pricing. Communicates with pharmacy purchasing coordinator or pharmacist when issues are identified with OTC inventory.
  • Maintains the retail pharmacy waiting area as a clean and comfortable environment for guests. Notifies supervisor or pharmacist of any maintenance or cleaning needs within the waiting area.
  • Uses a courteous and professional customer-focused approach while interacting directly or on the telephone with guests. Uses customer service and critical thinking skills to solve problems for all guests. Escalates problems to the appropriate team member for resolution: pharmacy technician, pharmacist, supervisor, or other personnel as appropriate.
  • Participates in organizational and departmental performance improvement efforts and facilitating effective communication relative to these initiatives. Maintains a plan for personal development and completion of competency validation records. Participates in goal setting, ongoing development, and goals of team.
  • Shares expertise by participating in the orientation and training of pharmacy employees and students.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate or GED
  • 1 or more years experience with basic cash handling in customer facing role OR
  • 1 or more years customer service experience

Time Type:
Job Requisition ID:
R-57381
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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About University of Kansas Health System

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Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

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