Patient Support Associate Jobs in Portland, OR (NOW HIRING)

Title: Pharmacy Technician 2
Location: Rotating weekly schedule at two Portland locations: NE Hanock, Portland 97212 / E Burnside, Portland 97233; other locations may be required
Schedule: Mon-Fri, 8:30am - 5:00pm. Participation in a rotating late clinic schedule is required; one Friday per month 10:30am-7:30pm.
Overtime: Preapproved OT be requested
Wage Range: $23.00 - $27.00 hourly, non-exempt
If you are a motivated and dedicated Pharmacy Technicianlooking for an opportunity to contribute to an organization making a positive impact, we want to hear from you!
At NARA Northwest, you'll find a supportive work environment where every team member is valued and respected. Whether you're passionate about healthcare, behavioral health, education, or social services, there's a place for you to make a meaningful difference.
Company Mission:
The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.
At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives.
With almost 500 employees across a variety of programs-including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives NARA NW offers numerous opportunities for growth and advancement, all while making a tangible, positive impact on the lives of others.
Position Overview:
NARA NW is seeking a dedicated and detail-oriented Pharmacy Technician to support the safe, accurate, and efficient operation of our pharmacy services. Working under the supervision of licensed pharmacists and pharmacy leadership, this position assists with medication preparation, dispensing, inventory management, patient support, insurance processing, and pharmacy operations.
The ideal candidate is an organized multitasker with strong customer service skills, pharmacy knowledge, and a commitment to providing culturally responsive care. This role supports NARA NW's mission of serving Native American/Alaska Native communities and other underserved populations with dignity, respect, and compassion.
What you will do:

• Assist pharmacists in the preparation, dispensing, and distribution of medications in compliance with state, federal, and organizational regulations.
• Demonstrate strong multitasking, problem-solving, pharmacy calculation, and organizational skills in a fast-paced environment
• Master the following: Athena, PionerRx, ScriptPro, MiniMedBank, RapidPak, Medsense
• Process prescriptions from entry through dispensing using pharmacy software and automation systems.
• Understand how to separate 340B and non-340B drug inventory systems as well as hazardous and non-hazardous drugs.
• Maintain accurate patient records, prescription information, insurance data, and pharmacy documentation.
• Provide exceptional customer service by assisting patients with prescription-related questions and pharmacy services.
• Process prescription claims, resolve billing issues, communicate with insurance providers, and assist with prior authorizations.
• Manage pharmacy inventory, medication storage, and restocking activities.
• Identify and report prescription errors and support quality assurance and patient safety initiatives
• Collaborate effectively with pharmacists, healthcare providers, clients, and NARA NW team members while maintaining professional boundaries and patient confidentiality
• Point of Sale, processing claims and trouble shooting and Prior Authorization
• Support NARA NW's mission by providing respectful, culturally responsive care to Native American, Alaska Native, and underserved populations.

Travel Requirements: Local travel is required for this position. NARA NW fleet vehicles are available for employees. Employees using their own vehicle for transportation between sites during the workday will receive mileage reimbursement.
We would like to hear from people that have:
Education

• High School Diploma or General Education Diploma (GED) required.
• Associate degree or some higher education preferred.

Licensure

• OR State Pharmacy Technician License (current) required.
• PCTB Certification is a plus and will automatically promote the position to Pharmacy Technician 3, with increased wage scale
  • As a benefit to Pharmacy Techs looking to gain PCTB Certification, NARA will pay for training & certification for employees seeking licensure

Experience

• Minimum of one (1) year of pharmacy technician experience performing similar duties or equivalent experience
• Basic understanding of 340B pharmacy programs
• Understanding of medical terminology and pharmaceutical calculations
• Proficiency with pharmacy software and computer application
• Knowledge of medication brand and generic names.
• Ability to work effectively in a fast-paced environment while managing multiple tasks.
• Ability to maintain professional boundaries with clients, community members, and coworkers.

Additional Requirements

• Must pass pre-employment and/or for-cause drug screening.
• Must pass criminal background and DMV checks.
• Reliable transportation required for travel between sites as needed

BENEFITS WITH NARA NW:
15 Paid Holidays: New Years Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Juneteenth, Battle of Little Big Horn, Independence Day, Labor Day, Native American Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, day after Thanksgiving, December 25th and your birthday!
Benefits: Employees working 20 hours, or more are eligible for benefits. Benefits are effective from the 1st of the month following the date of hire.

• Affordable Medical, Dental, and Vision Insurance through Kaiser Permanente
• 15 Paid Holidays (Listed Above)
• 13 Paid Days of Sick Time
• 13 Paid Days of PTO (Vacation accruals increase with years of service to a maximum of 26 days)
• $50,000 Life Insurance & AD&D
• Short Term and Long-Term Disability
• Flexible Spending Account
• Health Spending Account
• 401(k) with 4% Match
• Employee Assistance Program
• Inclement Weather Days (Snow Days)
• Public Student Loan Forgiveness -NARA NW is a local 501(c)3 nonprofit, FQHC

How to apply:

1. To Quick Apply, go to Careers - NARA NW (naranorthwest.org)
2. Look for the position you want to apply for and submit a resume (Required) and cover letter (Optional), that's all!
3. Feel free to contact recruiting@naranorthwest.org if you have any questions or would like to know where your application is in the process.

NARA NW Mission: Our mission is to provide education, physical and mental health services and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and everyone in need.
NARA NW is fully committed to supporting sobriety. To support NARA NW in its mission, all employees agree to refrain from illicit drug use, marijuana use, and prescription drug abuse, both on and off the job. In addition, all employees agree to model alcohol sobriety. Modeling alcohol sobriety means not consuming, discussing, or promoting the use of alcohol, on the job, on social media and when in the community where the employee would be likely to be seen by NARA NW clients or community. If in recovery, employees must have been sober/clean for a length of time sufficient to demonstrate that they will be able to remain sober.
Consistent with NARA NW's sobriety policy, all employees, volunteers, interns, and contractors, as applicable, are required to sign a "Drug-Free/Alcohol-Free Workplace Certification Form" and NARA NW "Modeling Sobriety Policy Form" as a condition of employment to confirm that they are aware of this policy and that they agree to comply with it. Violation of this policy will result in disciplinary action up to and including termination of employment. This policy is subject to the requirements of the Americans with Disabilities Act and its state counterpart
Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Sections 472 and 473). NARA Northwest is an Equal Opportunity Employer. Within the scope of Indian Preference, all candidates will receive equal consideration. Experience working with Native American/ Alaska Native community is considered a plus.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position's activities and requirements, the agency reserves the right to modify, add or remove duties and assign other duties, as necessary.