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Patient Support Associate Jobs in Morganton, NC (NOW HIRING)

Support the continued development of staff members through guidance and collaboration * Maintain ... in patient care and safety Skills, Knowledge, and Expertise * DVM/VMD degree from an AVMA ...

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Patient Support Associate information

See Morganton, NC salary details

$10

$20

$53

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Morganton, NC is $20.21, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $19.04 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What job categories do people searching Patient Support Associate jobs in Morganton, NC look for? The top searched job categories for Patient Support Associate jobs in Morganton, NC are:
What cities near Morganton, NC are hiring for Patient Support Associate jobs? Cities near Morganton, NC with the most Patient Support Associate job openings:
Infographic showing various Patient Support Associate job openings in Morganton, NC as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,035 per year, or $20.2 per hour.

Associate Director - Field Reimbursement Manager, Oncology - Mid-Atlantic

Bayer

Hickory, NC

$162K - $243K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Bayer rating

8.3

Company rating: 8.3 out of 10

Based on 70 frontline employees who took The Breakroom Quiz

25th of 86 rated pharmaceutical


Job description

At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining 'impossible'. There are so many reasons to join us.

If you're hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there's only one choice. Associate Director - Field Reimbursement Manager, Oncology - Mid-Atlantic Associate Director - Field Reimbursement Manager, Oncology - Mid-Atlantic Responsible for ensuring patient access to Bayer oncology products within assigned geographical area via supporting HCPs and Office staff in navigating therapy Prior Authorizations (PAs), Medical Necessity documentation and therapy PA denial appeals. Develop collaborative working partnerships with HCPs and Office Staff, to support Patient access to therapies.

This position works with medical practice therapy decision makers, practice clinical administrators, key office support staff and clinical pharmacists to assist with Health Plan/PBM therapy approval requests. This position is also responsible for collaboration with the Bayer Patient Support Services Team, Market Access Field Teams, Bayer AGMs, SCs and MSLs to execute reimbursement and access programs to reduce access and affordability hurdles for patients on Bayer oncology products. The span of coverage will be Mid-Atlantic which covers North Carolina, South Carolina, Washington DC & Virginia.

Travel up to 50% within the territory. The candidate must be domiciled within the territory. KEY TASKS AND RESPONSIBILITIES Extensive disease state/therapy space experience (specific to Bayer Programs/Therapies); Govt, National and local Commercial Payer experience, State Medicaid, and Managed Plans; Experience in educating and supporting Prior Authorization process, appeals, and denials; Covermymeds - portal access experience a plus; Proactive education - Access Services by Bayer; Stay current with local MAC policies and procedures; Excellent verbal and written communication skills as well as prior experience educating providers; Collaborating across multiple stakeholders; Proactive Problem solving, defusing, and resolving escalations, consistent and timely follow up; Proven experience in flexibility and adaptability Territory Management; Ability to engage and navigate HCPs in various settings including hospitals, private practice, large multi-specialty practices, IDNs, IDN out-patient clinics and other facilities; Initiative-taking business acumen to identify and resolve HCP/Office Staff issues/challenges with Payer/PBM therapy approvals; New Product / Indications launch experience; Must have a valid driver's license with a safe driving record/ MVR; Specialty Pharmacy Experience; Experience educating and/or supporting pharmacies.

WHO YOU ARE Bayer is seeking an incumbent who processes the following: REQUIRED QUALIFICATIONS Bachelor's Degree or minimum of 5 years' healthcare related reimbursement experience; 2 + years Field Reimbursement experience; In depth understanding of Payer/PBM therapy approval requirements (Prior Authorization, Medical Necessity, Denial Appeals, Formulary coverage and payment for oncology therapies across all sites of care (hospital, clinic, integrated delivery network) and ability to apply this knowledge to address individual customer concerns; Broad knowledge of Medicare, managed care, third party payers and Medicaid; Demonstrated excellence in meeting and exceeding customer expectations especially in demanding situations; Ability to effectively address customer concerns in a timely fashion and by working collaboratively with external and internal stakeholders; An elevated level of sophistication/people skills needed to interact with practice clinical decision makers, office support staff, clinical pharmacists, and office managers; Must demonstrate a comprehensive knowledge of customer relations, therapy formulary coverage, utilization management, and able to interpret complex information; Must possess the leadership ability to effectively organize, communicate and collaborate with HCPs, Key Practice Staff and Bayer external and internal team members; Exceptional knowledge of Healthcare Management; Pharmaceutical Manufacturer federal, state, and local compliance requirements; Area Reimbursement Managers will cover multiple regions, thus significant overnight travel, up to 50%; Must have a valid driver's license with a safe driving record/ MVR. PREFERRED QUALIFICATIONS 2 + years Oncology Field Reimbursement Experience; Experience in oncology and working with key oncology stakeholders. Employees can expect to be paid a salary between $162,000.00 - $243,000.00 Additional compensation may include a bonus or commission (if relevant)

Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc. This salary range is merely an estimate and may vary based on an applicant's location, market data/ranges, an applicant's skills and prior relevant experience, certain degrees and certifications, and other relevant factors. This posting will be available for application until at least 08/20/2026.

#LI #LI-AMS YOUR APPLICATION Bayer offers a wide variety of competitive compensation and benefits programs. If you meet the requirements of this unique opportunity, and want to impact our mission Health for all, Hunger for none, we encourage you to apply now. Be part of something bigger.

Be you. Be Bayer. To all recruitment agencies: Bayer does not accept unsolicited third party resumes.

Bayer is an Equal Opportunity Employer/Disabled/Veterans Bayer is committed to providing access and reasonable accommodations in its application process for individuals with disabilities and encourages applicants with disabilities to request any needed accommodation(s) using the contact information below. Equal Opportunity Employer Statement: Notice for U.S. Visitors: All information on this site is subject to compliance with local rule and regulations as they may vary from time to time and across different geographies, including, without limitation, U.S

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About Bayer

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Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition. We design our products and services to help people and planet thrive by supporting efforts to address the unprecedented global challenges presented by a growing and aging global population. At Bayer, we’re committed to drive sustainable development and generate a positive impact with our businesses. Through bold ideas and unprecedented insights, we’re pioneering new possibilities that advance life for all of us. That means reimagining how we care for ourselves and one another by empowering everyday health, improving approaches to patient care, and finding better ways to nourish our communities around the world.

Industry

Agriculture

Company size

10,000+ Employees

Headquarters location

Whippany, NJ, US