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Patient Support Associate Jobs in Memphis, TN (NOW HIRING)

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Patient Support Associate information

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$11

$22

$59

How much do patient support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient support associate in Memphis, TN is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.25 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Memphis, TN?

For Patient Support Associate jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Memphis, TN look for?

The top searched job categories for Patient Support Associate jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Patient Support Associate jobs?

Cities near Memphis, TN with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,911 per year, or $22.6 per hour.

Patient Care Coordinator-Munford

Brink & White Pediatric Dental Associates

Munford, TN • On-site

$16 - $21/hr

Other

Posted 24 days ago

Job description

We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position is primarily based out of our Munford office.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: https://whereyoursmileshines.com/
WHO WE ARE LOOKING FOR:

  • Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running.
  • Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow.
  • Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently.
  • Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information.
  • Strong communication and interpersonal skills (bilingual a plus).
RESPONSIBILITIES:
  • Greet and welcome patients in a friendly and professional manner.
  • Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
  • Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
  • Coordinate and manage the dental appointment calendar to optimize the daily schedule.
  • Verify and update patient insurance information.
  • Collect and process payments for services rendered.
  • Provide patients with information on treatment costs, insurance coverage, and payment options.
  • Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
  • Maintain a clean and organized reception area.
  • Address patient concerns and complaints professionally and promptly.
  • Collaborate with the dental team to find solutions to patient issues.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages. New grads welcome!
Brink & White participates in E-Verify
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.

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