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Patient Support Associate Jobs in Memphis, TN (NOW HIRING)

Compass Group USA

PATIENT SERVICES LEAD

Memphis, TN · On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

Compass Group

PATIENT SERVICES LEAD

Memphis, TN · On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Memphis, TN

Patient Support Associate information

See Memphis, TN salary details

$11

$22

$59

How much do patient support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient support associate in Memphis, TN is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.25 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Memphis, TN? For Patient Support Associate jobs in Memphis, TN, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Memphis, TN look for? The top searched job categories for Patient Support Associate jobs in Memphis, TN are:
What cities near Memphis, TN are hiring for Patient Support Associate jobs? Cities near Memphis, TN with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,911 per year, or $22.6 per hour.

Patient Care Coordinator

Methodist Le Bonheur Healthcare

Germantown, TN • On-site

$15.75 - $20.75/hr

Full-time

Re-posted 6 days ago

Methodist Le Bonheur Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South.

Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.


Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members. Assists professional nurses with the coordination of the patients' care with multidisciplinary team. Ensures responsiveness to physicians. Directs Associates providing on-site coaching and staff assignments. Conducts Associate performance evaluation in collaboration with the Clinical Director. Ensures continued readiness regarding accreditation and regulatory requirements. Responsible for assuring the general upkeep of the physical facilities and patient care equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
  • Makes rounds on patients to ensure that care is being delivered according to plan.
  • Orchestrates patient flow and bed assignments within the shift.
  • Assists with emergency situations, unit admissions/overload, and supports staff in direct care activities.
  • Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift.
  • Ensures immediate response to patient and/or family concerns.
  • Serves as primary point of contact for physicians and is responsive to physicians' needs.
  • Makes/ensures that appropriate shift assignments are made.
  • Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement.
  • Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
  • Collaborates with support departments to ensure services needed for patient care are appropriate and timely.
  • Delegates tasks appropriately and within licensure requirements.
  • Participates in quality reviews for clinical care.
  • Provides clinical leadership to Associates during the shift.
  • Supports Associate's development of skill and knowledge.
  • Provides first line feedback to staff on performance.
  • In collaboration with Clinical Director prepares and conducts performance evaluations as directed.
  • Creates a positive work environment and contributes to Associate retention.

Education/Formal Training Requirements
  • Required - Post-Graduate Certificate or Diploma Nursing
  • Preferred - Bachelor's Degree Nursing

Work Experience Requirements
  • Required - Nursing 1-3 years

Licenses and Certifications Requirements
  • Required - Registered Nurse Tennessee - Tennessee Board of Nursing
  • Required - BASIC LIFE SUPPORT - American Heart Association

Knowledge, Skills and Abilities
  • Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans
  • Assess team members skills, delegates task appropriately and provides oversight to ensure high quality patient care
  • Familiarity with care coordination processes discharge planning and resource management to ensure seamless transition of patients within care setting.
  • Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
  • Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
  • Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).

Supervision Provided by this Position
  • Supervises all clinical and support staff assigned to the patient care unit on that shift.

Physical Demands
  • The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
  • Must have good balance and coordination.
  • The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
  • The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • Frequent invasive and non-invasive patient contact.
  • Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
  • Ability to react quickly to emergency situations.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.


Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

What Methodist Le Bonheur Healthcare employees say

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