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Patient Support Associate Jobs in Memphis, TN (NOW HIRING)

Compass Group

PATIENT SERVICES LEAD

Memphis, TN · On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

Compass Group USA

PATIENT SERVICES LEAD

Memphis, TN · On-site

$18.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Memphis, TN

Patient Support Associate information

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$11

$22

$59

How much do patient support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient support associate in Memphis, TN is $22.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $21.25 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are popular job titles related to Patient Support Associate jobs in Memphis, TN?

For Patient Support Associate jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Memphis, TN look for?

The top searched job categories for Patient Support Associate jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Patient Support Associate jobs?

Cities near Memphis, TN with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,911 per year, or $22.6 per hour.

Registered Nurse (RN)| Germantown| Patient Care Coordinator (PCC)| Full Time Nights

1200 MH-Memphis Hospitals

Memphis, TN • On-site

$60 - $80/hr

Other

Posted 6 days ago

Job description

Job Summary

Responsible for patient care outcomes through the coordinated delivery of nursing care for areas of responsibility. With guidance from the Clinical Director, deploys priorities for clinical quality, service and Associate development and retention. Ensures that a collaborative plan of care is implemented by Registered Nurses and other team members and assists professional nurses with the coordination of patient care with the multidisciplinary team.

What you will do
  • Make rounds on patients to ensure that care is being delivered according to individualized patient care plan.
  • Orchestrate patient flow and bed assignments within the shift.
  • Assist with emergency situations, admissions/visits, and support staff in direct care activities.
  • Troubleshoot for patient safety, assessments, and care issues during rounds and throughout shift.
  • Ensure immediate response to patient and/or family concerns.
  • Serve as primary point of contact for physicians and be responsive to physicians' needs.
  • Make/ensure that appropriate assignments are made.
  • Guide and collaborate with Case Managers to ensure appropriate patient resource use and movement.
  • Support flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director.
  • Collaborate with support departments to ensure services needed for patient care are appropriate and timely.
  • Delegate tasks appropriately and within licensure requirements.
  • Participate in quality reviews for clinical care.
  • Provide clinical leadership to Associates during the shift.
  • Support Associate's development of skill and knowledge.
  • Provide first line feedback to staff on performance.
  • In collaboration with Clinical Director prepare and conduct performance evaluations as directed.
  • Create a positive work environment and contribute to Associate retention.
Education and Training Requirements
  • Post‑Graduate Certificate or Diploma Nursing (required)
  • Bachelor’s Degree Nursing (preferred)
  • Nursing 1–3 years (required)
Licenses and Certifications
  • Registered Nurse Tennessee – Tennessee Board of Nursing (required)
  • BASIC LIFE SUPPORT – American Heart Association (required)
Knowledge, Skills and Abilities
  • Ability to convey information clearly and professionally to patients, families, and health care teams ensuring alignment with care plans.
  • Assess team members' skills, delegate tasks appropriately and provide oversight to ensure high‑quality patient care.
  • Familiarity with care coordination processes, discharge planning and resource management to ensure seamless transition of patients within care setting.
  • Strong knowledge of the Nurse Practice Act and the scope of practice for a Registered Nurse.
  • Ability to process complex clinical information using critical thinking to develop, implement, and support individualized care plans.
  • Familiarity with healthcare technology that enhances patient safety and care efficiency (e.g., bar code scanning, electronic health records).
Supervision Provided by this Position

Supervises all clinical and support staff assigned to the team.

Physical Demands

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination.

  • The physical requirements of this position are: medium work – exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently.
  • The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform activities such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
  • Frequent invasive and non‑invasive patient contact.
  • Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
  • Ability to react quickly to emergency situations.
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