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Patient Support Associate Jobs in Jackson, MS (NOW HIRING)

Patient Retention Professional

Jackson, MS · On-site

$15.25 - $20/hr

Become a part of our caring community Overview The Patient Retention Professional plays a key role ... that support whole-person well-being. Associate benefits are designed to encourage personal ...

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Patient Support Associate information

See Jackson, MS salary details

$11

$22

$58

How much do patient support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient support associate in Jackson, MS is $22.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $20.72 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Jackson, MS?

The most popular types of Patient Support jobs in Jackson, MS are:

What are popular job titles related to Patient Support Associate jobs in Jackson, MS?

For Patient Support Associate jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Jackson, MS look for?

The top searched job categories for Patient Support Associate jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Patient Support Associate jobs?

Cities near Jackson, MS with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Jackson, MS as of June 2026, with employment types broken down into 1% As Needed, 65% Full Time, 19% Part Time, 1% Temporary, 13% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,800 per year, or $22 per hour.

Clinical Support Representative - Orthopedics

University of Mississippi Medical Center

Ridgeland, MS

Full-time

Re-posted 7 days ago


University Of Mississippi Medical Center rating

7.4

Company rating: 7.4 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

344th of 1,065 rated hospitals


Job description

Hello,

Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:

  • Provide all of your employment history, education, and licenses/certifications/registrations. You will be unable to modify your application after you have submitted it.
  • You must meet all of the job requirements at the time of submitting the application.
  • You can only apply one time to a job requisition.
  • Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process.
  • Applications must be submitted prior to the close of the recruitment. Once recruitment has closed, applications will no longer be accepted.

After you apply, we will review your qualifications and contact you if your application is among the most highly qualified. Due to the large volume of applications, we are unable to individually respond to all applicants. You may check the status of your application via your Candidate Profile.

Thank you,

Human Resources

Important Applications Instructions:

Please complete this application in entirety by providing all of your work experience, education and certifications/

license.  You will be unable to edit/add/change your application once it is submitted.

Job Requisition ID:R00052457Job Category:Clerical and Customer ServiceOrganization:Ambulatory OrthoLocation/s:Colony Park SouthJob Title:Clinical Support Representative - OrthopedicsJob Summary:The Clinical Support Representative plays a crucial role in ensuring the smooth operation of our healthcare facility. This position is responsible for scheduling patient appointments, following up on referrals, assisting with patient service questions, and providing general administrative support to healthcare providers. The ideal candidate will have excellent organizational skills, a friendly demeanor, and a commitment to providing exceptional patient care.Education & Experience

Education and Experience Required:

Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of clinical, customer service or administrative support experience

Certifications, Licenses or Registration Required:

N/A

Knowledge, Skills & Abilities

Knowledge, Skills, and Abilities:

Excellent organizational and time-management skills. Strong communication and interpersonal skills. Proficiency in using healthcare management software and Microsoft Office Suite. Ability to handle sensitive information with confidentiality and professionalism. Detail-oriented with the ability to multitask in a fast-paced environment.

Responsibilities:

  • Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.

  • Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.

  • Assist with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.

  • Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.

  • Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.

  • Coordinate with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.

  • Compliance: Adhere to all healthcare regulations and confidentiality requirements.

  • The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.

Physical and Environmental Demands:

Requires occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, occasional lifting and carrying up to 25 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, occasional reaching, constant sitting, frequent standing, occasional twisting, and frequent walking.

Time Type:Full timeFLSA Designation/Job Exempt:NoPay Class:HourlyFTE %:100Work Shift:DayBenefits Eligibility:Grant Funded:NoJob Posting Date:09/2/2026Job Closing Date (open until filled if no date specified):

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About University of Mississippi Medical Center

Sourced by ZipRecruiter

The University of Mississippi Medical Center (UMMC) is the state's sole academic medical center, focused on enhancing the lives of Mississippi residents through education, research, and healthcare. UMMC houses seven health science schools with over 3,000 enrolled students, and its researchers are renowned for their contributions to areas like heart disease, diabetes, hypertension, and cancer treatment. Their efforts not only improve health outcomes but also drive economic growth and job opportunities in the state.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Jackson, MS, US

Year founded

1955