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Patient Support Associate Jobs in Hartland, WI (NOW HIRING)

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Patient Support Associate information

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$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient support associate in Hartland, WI is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $23.22 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What job categories do people searching Patient Support Associate jobs in Hartland, WI look for?

The top searched job categories for Patient Support Associate jobs in Hartland, WI are:

What cities near Hartland, WI are hiring for Patient Support Associate jobs?

Cities near Hartland, WI with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Hartland, WI as of June 2026, with employment types broken down into 47% Full Time, 44% Part Time, 2% Temporary, and 7% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $51,276 per year, or $24.7 per hour.

PATIENT SERVER (FULL TIME AND PART TIME)

Compass Group

Franklin, WI

$18/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,095 frontline employees who took The Breakroom Quiz

349th of 500 rated business services

Job description

  • We are hiring immediately for full time and part time PATIENT SERVER positions.
  • Address: Ascension Franklin Hospital - 10101 South 27th Street, Franklin, WI 53132. Note: online applications accepted only.
  • Schedule: Full time and part time schedules. 11:00 am to 7:30 pm, days may vary. More details upon interview.
  • Requirement: Previous culinary and hospitality experience is preferred.
  • Perks: Benefits and paid time off!
  • Pay Range:  $16.00 per hour to $18.00  per hour.

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint. Click here to see what they said!

Job Summary

Summary:   Responsible for patient food service on assigned units, including menu selections, tray assembly, tray delivery and pick-up, special requests and needs, and in-between meal food delivery.  
Essential Duties and Responsibilities:

  • Exhibits a friendly, caring attitude to patients when taking menu selections, delivering trays, inquiring during catering rounds and retrieving trays.
  • Takes patients menu selections prior to each meal.
  • Complies with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations.
  • Offers alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Assembles trays according to patients' menu selections on tray tickets in a timely and accurate manner.
  • Interacts with nursing staff to ensure patients' diet prescriptions are accurate and patients' food needs are met.
  • Retrieves trays from patients' rooms.
  • Maintains accurate and current information for each patient on assigned unit(s).
  • Assists dietitian with monitoring of patients who are NPO, on liquid diets or have a calorie count ordered.
  • Communicates any patient related problems/concerns to appropriate personnel in a timely manner following departmental procedures.
  • Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPAA policies and procedures.
  • Contributes to patient satisfaction goals by providing quality service.
  • Complies with federal, state and local health and sanitation regulations and department sanitation procedures.
  • Maintains a clean, sanitary working environment.
  • Follows HACCP guidelines when assembling and distributing food supplies to ensure quality and safety of food supply.
  • Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Identifies and utilizes cleaning chemicals following directions recommended by manufacturers and per MSDS sheets.
  • Utilizes equipment in performing job functions according to department's safety procedures.
  • Follows facility and departmental safety policies and procedures to include incident reporting.
  • Follows facility and departmental infection control policies and procedures.
  • Follows the facility's protocols for Hazardous Materials and Waste Program.
  • Adheres to Emergency Preparedness Program and Life Safety Program. Participates in drills, as appropriate.
  • Performs other duties as assigned.


Qualifications:  

  • Ability to lift and/or move up to 100 pounds.
  • Computer technical skills to operate hospital systems.
  • Excellent verbal and written communication skills.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. 

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Applications are accepted on an ongoing basis. 
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Touchpoint maintains a drug-free workplace.

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