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Patient Support Associate Jobs in Cleveland, TN (NOW HIRING)

Addison Group

Patient Access Specialist

Chattanooga, TN · On-site

$17 - $21/hr

Utilize EMR/EHR systems to document patient information and support daily registration activities ... Associate degree or healthcare-related certification is a plus. Perks * Competitive hourly ...

Addison Group

Patient Access Specialist

Chattanooga, TN · On-site

$17 - $21/hr

Utilize EMR/EHR systems to document patient information and support daily registration activities ... Associate degree or healthcare-related certification is a plus. Perks * Competitive hourly ...

Sodexo

Patient Services Manager 2

Chattanooga, TN · On-site

$65 - $84/hr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Chattanooga, TN

$64K - $83K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Chattanooga, TN

$64K - $83K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Chattanooga, TN · On-site

$64K - $83K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Chattanooga, TN · On-site

$64K - $83K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Sodexo

Patient Services Manager 2

Chattanooga, TN · On-site

$64K - $83K/yr

Lead two essential service areas that directly support patient experience and hospital operations ... Associate degree * Management Experience: 0 - 2 years * Related Experience: 0 - 2 years What we ...

Compass Group

HOUSEKEEPER

Chattanooga, TN · On-site

$15/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

HOUSEKEEPER (FULL TIME)

Chattanooga, TN · On-site

$15/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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Showing results 21-40

All JobsPatient Support Associate JobsPatient Support Associate Jobs in Cleveland, TN

Patient Support Associate information

See Cleveland, TN salary details

$11

$21

$56

How much do patient support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient support associate in Cleveland, TN is $21.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $19.90 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Cleveland, TN?

The most popular types of Patient Support jobs in Cleveland, TN are:

What are popular job titles related to Patient Support Associate jobs in Cleveland, TN?

For Patient Support Associate jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Cleveland, TN look for?

The top searched job categories for Patient Support Associate jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Patient Support Associate jobs?

Cities near Cleveland, TN with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Cleveland, TN as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,974 per year, or $21.1 per hour.

Patient Access Specialist

Addison Group

Chattanooga, TN • On-site

$17 - $21/hr

Contractor

Medical, Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Job Title: Patient Access Specialist
Industry: Healthcare
Location (City, State): Chattanooga, TN
Compensation: $17 - $21 / hour (DOE)
Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.
Work Schedule: Full Time
About Our Client
Addison Group is partnering with our client to hire a Patient Access Specialist who is passionate about providing exceptional service while supporting the patient registration and scheduling process. This role is ideal for someone who enjoys working directly with patients, thrives in a fast-paced healthcare setting, and has experience navigating insurance verification and electronic medical records.
Job Description
Our client is seeking a detail-oriented professional to serve as one of the first points of contact for patients throughout the registration and appointment process. This individual will play an important role in ensuring patient information is accurate, insurance coverage is verified, and appointments are coordinated efficiently while delivering a positive patient experience.
Key Responsibilities
  • Welcome patients in person and by phone while providing professional and courteous customer service.
  • Coordinate new and existing patient appointments, including scheduling, rescheduling, and appointment confirmations.
  • Complete patient registration and maintain accurate demographic and insurance information within the electronic medical record.
  • Verify insurance eligibility, benefits, referrals, and authorization requirements prior to scheduled services.
  • Discuss patient financial responsibilities, including copays, deductibles, and outstanding balances, and collect payments as appropriate.
  • Obtain required consent forms and ensure all patient documentation is complete before services are provided.
  • Collaborate with clinical staff, providers, and insurance representatives to support efficient patient care and resolve scheduling or coverage issues.
  • Maintain accurate records while adhering to HIPAA guidelines and organizational policies.
  • Utilize EMR/EHR systems to document patient information and support daily registration activities.
  • Address patient questions and concerns with professionalism while helping resolve registration and insurance-related issues.

Qualifications
  • High school diploma or GED required.
  • Minimum of 1-2 years of experience in patient registration, medical scheduling, healthcare customer service, or a related role.
  • Previous experience verifying insurance coverage and obtaining prior authorizations is required.
  • Working knowledge of medical terminology and healthcare insurance processes.
  • Experience using electronic medical record systems such as Epic, Cerner, or similar platforms preferred.
  • Strong communication, organizational, and customer service skills.
  • Ability to multitask while maintaining accuracy in a fast-paced clinical environment.
  • Associate degree or healthcare-related certification is a plus.

Perks
  • Competitive hourly compensation based on experience
  • Medical, dental, vision, and 401(k) benefits
  • Opportunity to join a collaborative healthcare team
  • Gain experience with leading healthcare technology and systems
  • Stable work environment with opportunities for professional growth

Additional Details
  • This role is an excellent opportunity for healthcare professionals who enjoy helping patients navigate the registration process while ensuring accurate documentation and insurance verification. Candidates who are organized, service-oriented, and committed to delivering an exceptional patient experience are encouraged to apply.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
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