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Patient Support Associate Jobs in Wisconsin (NOW HIRING)

Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness ...

Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness ...

Patient Support Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness ...

Prior patient observation and supervisory experience preferred. High school diploma required ... Performs and/or ensures float break coverage, to support associates at offsite accounts, where/when ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

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Patient Support Associate information

See Wisconsin salary details

$13

$25

$67

How much do patient support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support associate in Wisconsin is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.04 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Wisconsin? The most popular types of Patient Support jobs in Wisconsin are:
What are popular job titles related to Patient Support Associate jobs in Wisconsin? For Patient Support Associate jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Wisconsin look for? The top searched job categories for Patient Support Associate jobs in Wisconsin are:
What cities in Wisconsin are hiring for Patient Support Associate jobs? Cities in Wisconsin with the most Patient Support Associate job openings:
Infographic showing various Patient Support Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,049 per year, or $25.5 per hour.

Patient Support (PRN)

Prevea Health

Green Bay, WI • On-site

Part-time

Re-posted 3 days ago


Prevea Health rating

7.6

Company rating: 7.6 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers


Job description

This position is PRN and will work as needed. There is no set schedule. It is not benefit eligible.
Patient Support
Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care.
Job Summary
At Prevea Health, the Patient Support role involves greeting and assisting patients and visitors upon arrival, offering guidance, support, and referrals to ensure a welcoming and efficient clinic experience.
What you will do
  • Welcomes patients and visitors as they enter clinic/department. Directs them to appropriate location including clinical, ancillary or business areas.
  • Helps patients needing assistance. Transfers patients in/out of wheelchairs using body mechanics techniques.
  • Follows clinic protocol in alerting appropriate personnel in emergency situations.
  • Handles customer concerns in helpful, objective manner, involving manager as appropriate.
  • Arranges for necessary transportation including cabs, clinic vans.
  • May assist in maintaining waiting areas.
  • Maintain lost and found.

Education Qualifications
  • High School Diploma and/or GED Required

Experience Qualifications
  • 1-3 years Minimum of one year customer service experience or volunteer position Preferred

Skills and Abilities
  • Knowledge of customer service concepts including importance of appropriate image.
  • Knowledge of clinic policies/procedures, department locations/personnel.
  • Knowledge of emergency protocols.
  • Skill in appropriate welcoming techniques.
  • Skill in providing current directions to visitors.
  • Skill in behaving appropriately in all situations including emergencies and use of equipment.
  • Ability to communicate clearly and positively with all types of customers and can establish/maintain cooperative working relationships.
  • Ability to follow oral and written instructions.
  • Ability to maintain attractive lobby/waiting areas.

Physical Demands
  • Stand - Constantly
  • Walk - Constantly
  • Drive - Occasionally
  • Bend (Neck) - Frequently
  • Bend (Waist) - Frequently
  • Squat - Occasionally
  • Twist/Turn (Neck) - Frequently
  • Twist/Turn(Waist) - Frequently
  • Lift/Carry 0-10 lbs. - Frequently
  • Lift/Carry 11-25 lbs. - Frequently
  • Lift/Carry 26-35 lbs. - Frequently
  • Lift/Carry 36-50 lbs. - Occasionally
  • Push/Pull 26-35 lbs. - Constantly
  • Push/Pull 36-50 lbs. - Constantly
  • Push/Pull 51-75 lbs. - Constantly
  • Reach (Above shoulder level) - Occasionally
  • Reach (Below shoulder level) - Frequently
  • Simple Grasping (Hands/Arms) - Frequently
  • Fine Manipulation (Hands/Arms) - Frequently
  • Gross Manipulation (Hands/Arms) - Constantly

Working Conditions
  • Extreme cold - Occasionally
  • Extreme heat - Occasionally
  • Humidity - Occasionally
  • Wet - Occasionally
  • Noise - Occasionally
  • Hazards - Occasionally

Travel Requirements
  • 5%

Hearing Requirements
  • Hears Whispers < 3 feet - Constantly
  • Hears Whispers 3-8 feet - Constantly

Vision Requirements
  • Color Discrimination - Constantly
  • Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly
  • Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly

Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

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