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Patient Support Associate Jobs in Washington (NOW HIRING)

Inova

Patient Access Associates 2

Annandale, VA

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... Mental Health Support : offering all Inova team members, their spouses/partners, and their children ...

Compass Group USA

PATIENT TRANSPORTER

Falls Church, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group USA

PATIENT TRANSPORTER

Fairfax, VA · On-site

$17/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Manassas, VA · On-site

$15/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

Compass Group

PATIENT TRANSPORTER

Woodbridge, VA · On-site

$16.18/hr

As the market leader in Environmental Services (EVS), we support nearly 1,300 accounts, many of ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

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Patient Support Associate information

See Washington salary details

$14

$28

$75

How much do patient support associate jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for patient support associate in Washington is $28.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.97 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are popular job titles related to Patient Support Associate jobs in Washington? For Patient Support Associate jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Washington look for? The top searched job categories for Patient Support Associate jobs in Washington are:
What cities in Washington are hiring for Patient Support Associate jobs? Cities in Washington with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $59,527 per year, or $28.6 per hour.
Patient Access Associates 2

Patient Access Associates 2

Inova

Annandale, VA

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

231st of 886 rated healthcare providers

Job description

Inova Physical Therapy Center - Annandale - is looking for a dedicated Patient Access Associate 2 to join the team. This is a full Time, Monday to Friday and every other Saturday, Shifts vary - hours of operation 6:45 a.m. - 7:00 p.m. Limited hours on Saturdays from 8:00 am - 4:30 pm.  As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial counseling. To help achieve our mission, you will ensure patient safety by demonstrating effective problem solving and effective communication skillsets. Engaging in active listening when dealing with a customer complaint is of vital importance.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

Patient Access Associates 2 Job Responsibilities:

  • Expresses sincere concern and empathy when dealing with customer complaints. 
  • Accesses appropriate systems/services to confirm insurance coverage or other means of payment. 
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner. 
  • Identifies and communicates payroll authorization and referral requirements to patients. 
  • Explains insurance benefits and patient liability by using appropriate communication methods/styles. 
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary. 
  • Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures. 
  • Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed. 

Minimum Qualifications:

Education: High School Diploma or GED

Experience: 1 year of healthcare patient access experience, or 1-year experience in healthcare revenue cycle, or bachelor's degree

Preferred Requirements: Bilingual in Spanish


 

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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