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Patient Support Associate Jobs in Seattle, WA (NOW HIRING)

Seattle Children's

Patient Access Coordinator 1

Seattle, WA · On-site

$23.15 - $34.73/hr

The Patient Access Coordinator I supports these foundational patient and family access duties. This ... Preferred Associate's Degree or at least two (2) years of college coursework in health care or ...

divvyDOSE

Associate Patient Care Coordinator

Seattle, WA

$20 - $26.25/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to ... Supports the teams in meeting financial, clinical and service goals Working Hours: Monday - Friday ...

UMR

Associate Patient Care Coordinator

Seattle, WA

$20 - $26.25/hr

Patient Care Coordinator Optum is a global organization that delivers care, aided by technology to ... Supports the teams in meeting financial, clinical and service goals Working Hours: Monday - Friday ...

UMR

Associate Patient Care Coordinator

Mill Creek, WA · On-site

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Supports the teams in meeting financial, clinical and service goals Working Hours: A 36-hour work ...

UMR

Associate Patient Care Coordinator

Everett, WA · On-site

Associate Patient Care Coordinator Optum is a global organization that delivers care, aided by ... Supports the teams in meeting financial, clinical and service goals. Work Schedule (38 Hours/Week)

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Patient Support Associate information

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$15

$28

$76

How much do patient support associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient support associate in Seattle, WA is $28.76, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $27.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What are popular job titles related to Patient Support Associate jobs in Seattle, WA? For Patient Support Associate jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Seattle, WA look for? The top searched job categories for Patient Support Associate jobs in Seattle, WA are:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Seattle, WA as of May 2026, with employment types broken down into 59% Full Time, 32% Part Time, 3% Temporary, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $59,812 per year, or $28.8 per hour.

Patient Support Services Specialist

Sero Mental Health

Bellevue, WA

$19.25 - $23.75/hr

Other

Posted 27 days ago

Job description

Primary Purpose and Function
Responsible for the general administrative support of all enrolled and/or prospective patients. Additionally, provide support to both clinical and administrative staff as needed to maintain patient-facing documents.
Required Qualifications:

  • Requires a high school diploma or GED equivalent
  • Minimum one (1) year prior experience in administrative role
  • Demonstratedcompetencyin the use of Microsoft Office and the ability to use various software programs
  • Must be able to successfully pass a comprehensive criminal background check (Federal and state)
  • Mostpossessproficient computer skills and ability to use various software programs
  • Successfully complete comprehensive background check
  • Ability to work evenings, nights, weekends & holidays as needed
Preferred Qualifications
  • Associate or Bachelor'sdegree
  • Priorhealthcareadministrativeexperience
  • Experience and literacy with Electronic Medical Records systems and medical practice software
Addendum A: Essential Job Functions and Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
  • Welcome patients and visitors bygreeting themin-person, over the phone, or via email; serve asthe firstpoint of contact for THIRA Health
  • Handle allinitialinquiry emails and phone calls professionally, providingaccurateinformation about our treatment facility and levels of care; provide resources to other providers when necessary
  • Manage internal inquiry tracking spreadsheet toassisttheBusinessDevelopment teamwith data collection
  • Conduct phone screens with inquiries prior to scheduling them for intake appointments; create patient chartsforall scheduled inquiries

Intake Process
  • Oversee andassistwith all intake assessments for new patients
  • Ensure all paperwork is complete, documented, and filled out correctly, answer any questions patients/supporters may have, obtain copies of identification and insurance documentation
  • Manage, update, disperse and collect online paperwork viaDocuSign
Record Keeping
  • Oversee check-in processes for patients and family support groups; ensure all supporters haveappropriate informedconsent paperwork filled out, and update support group spreadsheet for staff reference and maintenance of HIPAA guidelines
  • Maintain patient records by updating and scanning personal, treatment, and financial information
  • Manage all incoming faxes and mailed records, ensuring that they reach theappropriate point(s)of contact: file records as necessary, obtain signatures on legal/medical documents andsendaccordingly
  • Oversee all incoming and outgoing requests for patient releases of information; manage Release of Information tracking spreadsheet and follow-up with providers as necessary
  • Assistwith letters written for patients, parents, providers and send out to correspondents accordingly
  • Assistwith minor billing duties: collect payments, update insurance information when necessary
Addendum B: General Responsibilities & Expectations
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function
  • Support andmaintainpoliciesregardingprofessional ethics, includingappropriate boundariesand clientconfidentiality;monitor documents according to company and HIPAA policies
  • Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel.
  • Adhere to WA State Requirements for Mandated Reporting
  • Demonstrate awareness and respect for diverse clients and staff
  • Adheres to THIRA Health's compliance standards, Ethics and Code of Conduct Policy and Conflict of Interest Policy
  • Attend and activelyparticipatein all required THIRA meetings,training, and all other coverage, duties, and special projects as assigned
  • Demonstrated abilityto exercise discretion and judgement with sensitive and confidential matters, including PII, PHI, and HIPAA requirements
  • Demonstrated ability to multi-task
  • Demonstrated ability to work in a fast-paced environment with limited supervision
  • Maintain focus on THIRA's core principles, priorities, and patient-centered culture
  • Effectively communicate with all levels of staff, visitors, healthcare professionals, marketers, and the public in a professional, sensitive, and interpersonal manner

Work Environment
Work is performed primarily indoors. Lighting is artificial with some natural. Equipment used includes standard office equipment, i.e. computer, telephone, fax machine, copier, printer, and scanner. Physical demands include sitting, walking, standing, bending over, repetitive use of hands, and lifting up to 25lbs. Position requires close contact with all THIRA Health staff and mental health patients. Hours and days can vary within a Saturday through Friday week.
Monday-Friday 9am-6pm

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