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Patient Support Associate Jobs in Tennessee (NOW HIRING)

CleanSlate

Patient Support Agent

Brentwood, TN · On-site

$18 - $20/hr

As a Patient Support Agent, your work WILL make an impact every single day. Your attention to ... Associates preferred * This position is subject to a background check for any convictions directly ...

R1

US-Patient Access Assoc I

Murfreesboro, TN · On-site

$14.50 - $18.99/hr

Essential Responsibilities Utilization of technology to support patient registration.Routes written ... Determines work priorities on assigned shifts. Assist with supporting associates on new procedures ...

R1

US-Patient Access Assoc I

Mc Minnville, TN

$14.50 - $18.99/hr

Essential Responsibilities Utilization of technology to support patient registration.Routes written ... Determines work priorities on assigned shifts. Assist with supporting associates on new procedures ...

R1

US-Patient Access Assoc I

Mc Minnville, TN · On-site

$14.50 - $18.99/hr

Essential Responsibilities • Utilization of technology to support patient registration. • ... Our associates are given the chance to contribute, think boldly and create meaningful work that ...

Compass Group

PATIENT SERVER

Nashville, TN · On-site

$21/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

PATIENT SERVER

Murfreesboro, TN · On-site

$18.57/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Compass Group

PATIENT SERVER

Nashville, TN · On-site

$19/hr

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Pediatrix

Patient Services Associate

Nashville, TN · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Pediatrix

Patient Services Associate

Nashville, TN

$16.50 - $20.75/hr

The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Pediatrix

Patient Services Associate

Nashville, TN · On-site

$16.50 - $20.75/hr

The Patient Services Associate interacts with patients by greeting and providing check-in prior to ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Pediatrix

Patient Services Associate

Nashville, TN · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Pediatrix

Patient Services Associate

Nashville, TN · On-site

$16.50 - $20.75/hr

Overview The Patient Services Associate (PSA) is responsible for ensuring an excellent experience ... Insurance & Billing Support * Review and update patient demographics and insurance information.

Compass Group

PATIENT DINING ASSOCIATE

Knoxville, TN · On-site

$16/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide ...

Compass Group

PATIENT DINING ASSOCIATE

Kingsport, TN · On-site

$15.50/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide ...

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Patient Support Associate information

See Tennessee salary details

$11

$22

$60

How much do patient support associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient support associate in Tennessee is $22.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.59 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Tennessee? The most popular types of Patient Support jobs in Tennessee are:
What are popular job titles related to Patient Support Associate jobs in Tennessee? For Patient Support Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Tennessee look for? The top searched job categories for Patient Support Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Patient Support Associate jobs? Cities in Tennessee with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,702 per year, or $22.9 per hour.
Patient Support Agent

Patient Support Agent

CLEANSLATE CENTERS INC

Brentwood, TN • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

CleanSlate Centers rating

5.3

Company rating: 5.3 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Why YOU would love this job!
Your compassion, along with a smile and warm conversation, can make all the difference to our patients in recovery. As a Patient Support Agent, your work WILL make an impact every single day. Your attention to detail and collaboration in a team environment will help our clinics run smoothly, ensuring patients get the individualized care they need.  We call ourselves Warriors for Hope – and we mean it.  If you share our values, you'd make a great member of our team. 
 

Who we are?
CleanSlate is a nationwide medical group providing treatment for the America's crisis of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions.  We're accomplishing this first through:
  • High-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
  • Hand-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community. 
  • Individualized mental health support, through one-on-one counseling, peer support or group sessions.
CleanSlate has treated more than 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives. Our expert care brings hope and help to patients so they can achieve the lives they want and deserve.
 
 
Benefit Package
  • Generous PTO package plus Holidays for full and part time positions
  • 401K and Roth with Company match
  • Affordable Medical plans for employees working a minimum of 30 hours per week
  • Dental and Vision plans for employees working a minimum of 20 hours per week
  • Flexible Spending Accounts for Healthcare and Dependent Care expenses
  • Employer contribution to the HSA
  • Employer Assistance Program with company paid visit allotment
  • Company paid Life, AD&D, Short and Long Term Disability including part time employees
 

Training hours (approximately first 6 weeks)

  • Monday-Friday 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST

Hiring hours (once training is complete)

  • Monday - Thursday: 11:30-8pm EST / 10:30-7pm CST / 8:30-5pm PST
  • Friday: 8:30-5pm EST / 7:30-4pm CST / 5:30-2pm PST
  • One rotating Saturday from 8-12pm EST / 7-11am CST / 5-9am PST 
 
 
Performance Responsibilities
This position is on-site with remote potential.
  • Answering and managing an average of 75-100 inbound/outbound calls per day in a timely manner
  • Promptly answering emails and online chats messages in accordance with company KPIs
  • Scheduling appointments using computerized scheduling systems
  • Resolve patient issues and consistently meet or exceed patients service expectations
  • Maintain accurate patient accounts by obtaining, recording, and updating personal/financial/insurance information
  • New patient registration, healthcare insurance verification and scheduling
  • Adhering to department Quality Assurance Program and Core Values
  • Meet performance goals established for the position in the areas of: efficiency, call quality, attendance, calls per day, patient satisfaction
  • Communicates all critical and/or functional concerns to the Manager and makes recommendations for solution.
  • Must be proficient in MS Office and Office 365
  • Ability to react well under pressure and treat others with respect
  • Provide Support, patience, and compassionate customer service to the lives we serve
  • Ability to multi-task and problem-solve
  • Acceptable and reliable attendance and punctuality
  • Adhere to Company policies regarding confidentiality
  • Any and all other tasks as assigned
Qualifications
*Bilingual English/Spanish is preferred*
  • A minimum of 3-5 years of experience in the healthcare field, preferably with a multi-site, multi-state healthcare organization.
  • A minimum of 3-5 years of experience with EMR systems.
  • Computer skills, including navigating multiple open tabs, systems, and processes
  • Intermediate to advanced MS Office skills, mainly in Excel.
  • High School Diploma required; Associates preferred
  • This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant. This position must also successfully pass a pre-employment drug screening.
Remote Work Requirements (*Remote work potential)
  • Requires High Speed Internet (will be asked complete a speed test): at least 100mb download speed and 20mb upload speed to run all applications over our VPN.
  • Requires home office space which meets the company standards for a productive work environment. (must supply picture of proposed space)
 
 
We are an Equal Opportunity Employer.

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