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Patient Support Associate Jobs in Pennsylvania (NOW HIRING)

BlinkRx

Patient Support Specialist

Pittsburgh, PA

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required; we ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required; we ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required; we ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required ; we ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required ; we ...

BlinkRx

Patient Support Specialist

Pittsburgh, PA · On-site

$19 - $21/hr

The Role: As a Patient/Customer Support Specialist, you are on the front lines of the patient ... An associate's or Bachelor's degree is a plus * No prior customer service experience required ; we ...

Geisinger Health

Imaging Support Associate

Scranton, PA · On-site

$16.75 - $21.75/hr

In a 24/7/365 environment, the Radiology Informatics Support Team members provides professional ... Utilizes electronic health records to verify patient and imaging study information * Utilizes ...

Geisinger

Imaging Support Associate

Scranton, PA · On-site

$16.75 - $21.75/hr

In a 24/7/365 environment, the Radiology Informatics Support Team members provides professional ... Utilizes electronic health records to verify patient and imaging study information * Utilizes ...

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All JobsPatient Support Associate JobsPatient Support Associate Jobs in Pennsylvania

Patient Support Associate information

See Pennsylvania salary details

$13

$25

$67

How much do patient support associate jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for patient support associate in Pennsylvania is $25.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.85 per hour, depending on experience, location, and employer.

What are Patient Support Associates?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Patient Support Associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a Patient Support Associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Pennsylvania? The most popular types of Patient Support jobs in Pennsylvania are:
What are popular job titles related to Patient Support Associate jobs in Pennsylvania? For Patient Support Associate jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Pennsylvania look for? The top searched job categories for Patient Support Associate jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Patient Support Associate jobs? Cities in Pennsylvania with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Pennsylvania as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,684 per year, or $25.3 per hour.

Patient Support Specialist

Hire Velocity, LLC

Pittsburgh, PA • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 29 days ago

Job description

Customer Support Specialist I Hiring Now | No Experience Needed | Onsite- Pittsburgh
Pittsburgh, PA
Company Overview:
We are the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
The Role:
As a Patient/Customer Support Specialist, you are on the front lines of the patient experience. You thrive in a fast-paced, startup environment where processes evolve, ambiguity exists, and learning happens daily. You are curious, proactive, and energized by solving problems for patients navigating complex healthcare systems.
This role is ideal for a self-starter and go-getter who learns quickly, adapts easily, and is motivated to grow within a high-impact healthcare technology company.
Compensation - $19-$21/hour
What you'll do:
  • Handle inquiries via phone, email, and chat to resolve routine and new issues with patients, doctors, and insurers
  • Provide patient care to accurately support pharma programs and triage to appropriate teams when required
  • Accurately documents all contact details to ensure patients receive timely and seamless support.
  • Use available resources and tools to find clear, accurate answers for patients.
  • Accurately and thoroughly document all patient interactions and key data insights across phone, email, and chat channels in accordance with established operating procedures and compliance standards.
  • Maintain confidentiality of patient and proprietary information
  • Participate in continued education on product changes, new features, and product launches

Qualified Candidates:
  • High school diploma or GED equivalent. An associate's or Bachelor's degree is a plus
  • No prior customer service experience required; we're looking for individuals with strong aptitude and a genuine interest in working in a customer-focused environment
  • Sound technical skills, analytical ability, good judgment, and strong operational focus
  • Fast learner with strong technical aptitude and the ability to learn complex new software quickly
  • Strong verbal and written communication skills
  • Comfortable working with ambiguity and shifting priorities
  • Curious mindset with a desire to continuously improve
  • Self-starter and go-getter who takes initiative and ownership
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally

Location/Hours:
  • Full time position hourly, on-site 5 Penn Center Blvd, Robinson Township, Pittsburgh, PA
  • Availability for Monday-Friday : 9:30AM-5:30PM, 10:30AM- 6:30PM, 11 AM- 7 PM, 12 PM - 8 PM OR 1 PM- 9 PM EST
  • OR open for availability for 4 day 10 hour shifts from 11am-9 pm EST OR 10am-8pm EST
  • Availability for rotating Saturday shifts 9am-5pm
  • Scheduling flexibility, as your schedule may change over time according to business needs

Benefits
  • Medical, dental, and vision insurance plans that fit your needs
  • 401(k) retirement plan
  • Daily meal stipend for onsite marketplace
  • Pre-tax transit benefits and free onsite parking
  • Free shuttle service
Hire Velocity logo

About Hire Velocity

Sourced by ZipRecruiter

Hire Velocity, headquartered in Atlanta, GA, US, operates in the human resources industry as a leading provider of recruitment process outsourcing and talent solutions. The company, which operates in the United States, was founded with the mission of revolutionizing hiring. The company offers innovative solutions to drive talent success, specializing in designing complete talent strategies, implementing efficient recruiting processes, and delivering results with in-depth analytics. Hire Velocity believes in the power of people and is committed to connecting companies with the top talent they need to succeed.

Industry

Human resource programs administration

Company size

51 - 200 Employees

Headquarters location

Atlanta, GA, US

Year founded

2004

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