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Patient Support Assistant Jobs in Union, KY (NOW HIRING)

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Patient Support Assistant information

See Union, KY salary details

$28.4K

$32.4K

$35.7K

How much do patient support assistant jobs pay per year?

As of Sep 3, 2026, the average yearly pay for patient support assistant in Union, KY is $32,357.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,600.00 and $33,400.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Assistant jobs in Union, KY look for?

The top searched job categories for Patient Support Assistant jobs in Union, KY are:

What cities near Union, KY are hiring for Patient Support Assistant jobs?

Cities near Union, KY with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Union, KY as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $32,357 per year, or $15.6 per hour.

Supervisory Medical Support Assistant

SD Department of Veterans Affairs

Florence, KY • On-site

$58K/yr

Full-time

Posted 9 days ago

Job description

The Supervisory Medical Support Assistant (MSA) position serves as the direct line supervisor to two GS-07 leads and all Medical Support Assistant Advanced (AMSA) staff in Primary Care Clinics (inclusive of New Veterans Services clinic formerly known as OEF/OIF) and is a foundational role within Primary Care Service.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English language: Must be proficient.
  • Experience/Education/Combination:
    • Experience. No experience required.
    • *Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: Supervisory Medical Support Assistant GS-08
  • Experience. One year of creditable experience equivalent to the next lower grade.
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:
    • Advanced knowledge of managing or leading patient support staff in a clinic. This includes independently utilizing reference sources, decision making, and to empowering the team to collaborate and resolve problems within a complex systems environment.
    • Ability to provide the full range of administrative and supervisory duties in a patient support setting, which includes assignment of work, performance evaluations, selection of staff, and recommendation of awards and/or advancements.
    • Ability to collaborate, communicate, and demonstrate customer service and interpersonal skills with internal and external customers to ensure quality/continuity of care and ensure compliance with established policies and regulations.
    • Ability to provide briefings, orientations, staff development, and training in a patient support setting.
    • Ability to manage fiscal matters, forecast resource and equipment needs, and identify budget needs.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is a GS-08.
Physical Requirements: The work is primarily sedentary, although some light physical effort may be required. Typically, the employee may sit comfortably to do the work. However; there may be some walking, standing, bending, and carrying of light items like paper and books. No special physical demands are required to perform the work.Education:

If selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants may be required to provide one of the following as verification of the education requirement if not covered under the grandfathering provision:

  • Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official)
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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