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Patient Support Assistant Jobs in Springfield, TN

TeleMate Health

Physician Assistant (PA-C)

Old Hickory, TN · Remote

$100K - $135K/yr

Physician Assistant (PA) - Chronic Care Management & Remote Patient Monitoring Position Summary ... Determine appropriate monitoring equipment and patient support needs. * Provide education regarding ...

TeleMate Health

Physician Assistant (PA-C)

Old Hickory, TN · On-site

$100K - $135K/yr

Physician Assistant (PA) - Chronic Care Management & Remote Patient Monitoring Position Summary At ... Determine appropriate monitoring equipment and patient support needs. * Provide education regarding ...

McKesson

Clinic Administrative Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

... and patient support for clinical research operations. This role ensures smooth clinic flow ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

McKesson

Clinic Administrative Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

... and patient support for clinical research operations. This role ensures smooth clinic flow ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

Mckesson

Clinic Administrative Assistant

Nashville, TN

$17.50 - $23.50/hr

... and patient support for clinical research operations. This role ensures smooth clinic flow ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

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All JobsPatient Support JobsPatient Support Assistant JobsPatient Support Assistant Jobs in Springfield, TN

Patient Support Assistant information

See Springfield, TN salary details

$29.3K

$33.4K

$36.8K

How much do patient support assistant jobs pay per year?

As of Aug 28, 2026, the average yearly pay for patient support assistant in Springfield, TN is $33,367.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,600.00 and $34,500.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Assistant jobs in Springfield, TN look for?

The top searched job categories for Patient Support Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Patient Support Assistant jobs?

Cities near Springfield, TN with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you
Infographic showing various Patient Support Assistant job openings in Springfield, TN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $33,367 per year, or $16 per hour.

Medical Support Assistant (Advanced)

SD Department of Veterans Affairs

Clarksville, TN

$50K/yr

Full-time, Part-time

Re-posted 13 days ago

Job description

Advanced Medical Support Assistants (AMSA) assigned to the VA Clinic in Clarksville. The AMSA will be assigned to a Patient Aligned Care Team (PACT) model. The PACT Team is a primary care team where the AMSA is responsible for assistance to Veterans providing a smooth process for the their outpatient appointments, support work in connection with the care and treatment given to the Veterans.
Please include full-time/part-time status or number of hours worked for each position listed on resume.Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • Citizenship. Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a).
  • Experience. None.
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None.
  • Physical Requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  • English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Grade Determinations: In addition to the basic requirements for employment listed above, the following education and experience criteria must be met when determining the grade of candidates:
Grade Determinations: GS-06 Medical Support Assistant (Advanced) In addition to the basic requirements, you must meet the following grade requirements. To qualify at this level, candidates must have: One year of experience equivalent to the GS-5 grade level. Examples of credible experience at this level include, but are not limited to: scheduling, canceling, re-scheduling patient appointments and/or consults; entering no-show information; monitoring appointment requests from multiple electronic sources; participating in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic, monitoring both inpatient and outpatient appointments in areas of responsibility; verifying and updating demographics and insurance information when patients check-in for appointments; coordinates administrative functions relating to emergency and non-emergency transfers to other clinical/medical facilities or private hospitals and determines appointment type based on the patient's eligibility status.

AND

Candidates must also demonstrate the Knowledge, Skills, and Abilities (KSAs) below:

  1. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  2. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  3. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
  4. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g., medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  5. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  6. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
Note: You must provide detailed information of your experience performed. Information such as "I was a Medical Support Assistant" is insufficient to determine your qualifications. Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hour worked per week.
Preferred Experience: Previous experience as a medical support assistant, working in a call center and/or performing administrative health care functions.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is 06.
Physical Requirements: Typically, the Advanced Medical Support Assistant must be able to operate a computer terminal and be able to manage multiple activities at one time. Work is generally sedentary; however, there may be some walking, standing, bending, and carrying of light items. Work Environment: The work may be stressful due to the accelerated pace for several hours at a time during peak clinic hours or on days that have a large volume of clinic activity.Education:There is no substitution of education for experience at this grade level.Employment Type: OTHER

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