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Patient Support Assistant Jobs in Paramount, CA (NOW HIRING)

MASC Medical

Patient Support Specialist

Los Angeles, CA · Remote

$20 - $23/hr

Patient Support Specialist Only candidates living in California will be considered for this ... Serve as liaison between patients, providers, SNFs, hospitals, and community partners * Assist ...

Azul Vision

Patient Support Representative

Fullerton, CA · On-site

$23 - $24/hr

... flow. Assist with telephones including scheduling/rescheduling appointments. Posting all monies collected at the Front Desk to patient accounts as well as balancing all monies, credit card ...

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Patient Support Assistant information

See Paramount, CA salary details

$32.7K

$37.2K

$41.1K

How much do patient support assistant jobs pay per year?

As of Sep 4, 2026, the average yearly pay for patient support assistant in Paramount, CA is $37,229.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $38,500.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Assistant jobs in Paramount, CA look for?

The top searched job categories for Patient Support Assistant jobs in Paramount, CA are:

What cities near Paramount, CA are hiring for Patient Support Assistant jobs?

Cities near Paramount, CA with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you

Patient Support Specialist

MASC Medical

Los Angeles, CA • Remote

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Patient Support Specialist

Only candidates living in California will be considered for this position.

Overview

We are seeking a compassionate and detail-oriented Patient Support Specialist to support patients across Skilled Nursing Facility (SNF) and triage service lines. This role serves as a central communication hub between patients, providers, facilities, and interdisciplinary teams to ensure timely care coordination, improved patient outcomes, and seamless transitions of care.

This is an excellent opportunity for someone who enjoys patient advocacy, problem solving, and working within value-based care environments while contributing to quality improvement initiatives.

Key Responsibilities

Patient Triage & Communication

  • Manage incoming patient and facility calls in a timely and professional manner

  • Document interactions accurately within the electronic health record (EHR)

  • Respond to voicemail, electronic, and fax communications within program turnaround standards

  • Escalate urgent clinical concerns to providers according to established protocols

Care Coordination & Patient Advocacy

  • Serve as liaison between patients, providers, SNFs, hospitals, and community partners

  • Assist patients with navigating healthcare services and accessing resources

  • Support follow-up on orders, care plans, and provider recommendations

  • Identify barriers to care and promote patient self-management

Quality & Operational Support

  • Track quality and program metrics using internal tools and dashboards

  • Help refine workflows to improve care transitions and reduce gaps in care

  • Participate in quality improvement and patient satisfaction initiatives

Collaboration & Compliance

  • Participate in interdisciplinary meetings and case discussions

  • Maintain HIPAA compliance and regulatory documentation standards

  • Build professional relationships with internal teams and external partners

Qualifications

  • 2+ years of healthcare, care coordination, or patient support experience

  • SNF, post-acute, managed care, or value-based care experience preferred

  • Strong communication and documentation skills

  • Ability to manage multiple priorities in a fast-paced environment

  • Bachelor's degree preferred

  • Bilingual Spanish preferred

Compensation & Benefits

  • Compensation: $20 – $23 per hour

  • Benefits: Medical, dental, vision, retirement, paid time off

  • Work Setting: Remote

  • Shift Details: 8-, 10-, or 12-hour shifts across weekdays, weekends, and overnights

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About MASC Medical

Sourced by ZipRecruiter

Masc Medical is a prominent healthcare staffing firm based in Fort Lauderdale, Florida, US. As a recognized name in the healthcare industry, the company effectively connects healthcare providers and organizations across the country. Dedicated to offering a comprehensive set of recruitment services, Masc Medical helps healthcare organizations fill permanent vacancies as efficiently and effectively as possible. The company was established on a mission to pair medical offices with qualified healthcare professionals, striving to become an industry leader.

Industry

Recruiting and staffing services

Company size

1 - 10 Employees

Headquarters location

Fort Lauderdale, FL, US

Year founded

2010

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