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Patient Support Assistant Jobs in Augusta, ME (NOW HIRING)

Hanger, Inc.

Patient Access Coordinator

Waterville, ME · On-site

$21 - $25/hr

Greet and assist patients upon arrival, providing information on wait times and addressing ... Patient Support: Serve as a liaison for clinic services, offering information on patient experience ...

Hanger, Inc.

Patient Access Coordinator

Waterville, ME · On-site

$17 - $21.50/hr

Greet and assist patients upon arrival, providing information on wait times and addressing ... Patient Support: Serve as a liaison for clinic services, offering information on patient experience ...

Hanger, Inc.

Patient Access Coordinator

Waterville, ME

$17 - $21.50/hr

Greet and assist patients upon arrival, providing information on wait times and addressing ... Patient Support: Serve as a liaison for clinic services, offering information on patient experience ...

CATHOLIC CHARITIES MAINE

Dental Assistant

Bath, ME

$20 - $24/hr

At Jessie Albert Dental and Orthodontic Center (JADOC), Dental Assistants do more than support ... Support Dentists during patient care and treatment. * Welcome patients, review medications, take ...

HiredFirst

RN - Local Assignment

Waterville, ME · On-site

$1.4K - $1.5K/wk

Monitor patient conditions and document care * Assist with daily living activities and patient support * Collaborate with the healthcare team to ensure quality care Requirements: * Active Maine RN ...

Medix

Certified Medical Assistant

Lewiston, ME · On-site

$22/hr

The successful candidate will provide patient support through various communication modalities, assist in patient care coordination, handle communications with pharmacies and labs, and manage quality ...

A24Group

Local Travel Licensed Practical Nurse

Camden, ME · On-site

$24.75 - $28.88/hr

Maintain accurate patient records and documentation * Assist with daily living activities and patient support * Ensure compliance with healthcare standards and protocols Requirements * Active LPN ...

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Patient Support Assistant information

See Augusta, ME salary details

$30.7K

$35K

$38.6K

How much do patient support assistant jobs pay per year?

As of Sep 6, 2026, the average yearly pay for patient support assistant in Augusta, ME is $34,981.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $36,100.00 per year, depending on experience, location, and employer.

What is a patient support assistant?

Patient Support Assistants are healthcare workers who provide non-clinical support to patients and nursing staff in hospitals, clinics, or care facilities. Their duties often include helping patients with daily tasks, assisting with mobility, delivering meals, maintaining a clean environment, and providing comfort and companionship. They play a crucial role in ensuring patients' well-being and supporting the smooth operation of healthcare settings. Patient Support Assistants work as part of a team under the supervision of nurses or other medical professionals.

What skills and qualifications are needed to be a patient support assistant?

To thrive as a Patient Support Assistant, you need basic healthcare knowledge, strong organizational skills, and usually a high school diploma or equivalent. Familiarity with hospital information systems, electronic health records, and patient transport equipment is often required. Exceptional interpersonal skills, empathy, and teamwork help ensure positive patient experiences and effective collaboration with medical staff. These competencies are crucial for maintaining patient comfort, safety, and efficient healthcare operations.

How do patient support assistants collaborate with medical and nursing staff during a shift?

Patient Support Assistants work closely with nurses, doctors, and other healthcare professionals to ensure patients receive timely and effective care. Their collaboration often involves communicating patient needs, assisting with mobility or hygiene, and relaying updates on patient conditions. They frequently participate in team briefings and are expected to promptly report any changes or concerns to the appropriate clinical staff. This teamwork is essential for maintaining a safe and supportive environment for patients.

What is the difference between Patient Support Assistant vs Medical Assistant?

AspectPatient Support AssistantMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, doctor's offices, hospitals
Job DutiesPatient greeting, scheduling, basic patient supportClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportMedical practice, clinical support

While both roles support patient care, Patient Support Assistants primarily handle patient interaction and administrative tasks, whereas Medical Assistants perform clinical procedures and assist healthcare providers directly. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

What job categories do people searching Patient Support Assistant jobs in Augusta, ME look for?

The top searched job categories for Patient Support Assistant jobs in Augusta, ME are:

What cities near Augusta, ME are hiring for Patient Support Assistant jobs?

Cities near Augusta, ME with the most Patient Support Assistant job openings:

Patient Support Assistant jobs near you

Medical Support Assistant (Advanced)

SD Department of Veterans Affairs

Augusta, ME

$53K/yr

Full-time

Re-posted 5 days ago

Job description

The Advanced Medical Support Assistant positions fall under various health care service lines within VA Maine Healthcare System. Most shifts are scheduled during the day but some shifts could be evenings, nights, and include weekends/holidays. Medical Support Assistants (Advanced) may work tours other than their regular scheduled tour. Shift changes will be based on patient and facility needs.Qualifications:Basic Requirements:
  • United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. 7407(a).
  • Experience: No experience required.
  • Education: High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None
  • Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements. See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.
  • English Language Proficiency: Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).
  • Grandfathering Provision: All Medical Support Assistants (MSAs) employed in Veterans Health Administration (VHA) in this occupation on the effective date of this qualification standard (February 20, 2026) are considered to have met all qualification requirements for the title, series, and grade held, which are a part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:(1) Such employees may be reassigned, promoted, or changed to a lower grade within the occupation.(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard.(3) If an employee who was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.
Grade Determinations: Medical Support Assistant (Advanced) GS-06:
Experience: One (1) year of experience equivalent to the next lower grade level in Federal service (GS-05). Experience includes: Clinic experience in a hospital or doctor's office setting to include scheduling a high volume of appointments annually. High level customer service skills as evidenced by daily interaction and communication with clinicians, patients, families and coworkers. Evidence of work in a clinic setting with multiple inputs (in person, telephone, instant message communications) that need timely and professional resolution. Evidence of specific computer scheduling programs or software utilized in a clinic or hospital. In addition to six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position.
And
Demonstrated Knowledge, Skills, and Abilities (KSA): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
  1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
  2. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
  3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
  4. Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
  5. Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
  6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.The full performance level of this vacancy is GS-06.The full performance level of this vacancy is GS-06.
The full performance level of this vacancy is GS-06.Education:Substitution of Education: There is no educational substitution for the GS-06 level.Employment Type: OTHER

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