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Patient Services Associate Jobs in Howell, MI (NOW HIRING)

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... S. From meals to facilities to patient support, our work creates moments that matter. This takes a ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... S. From meals to facilities to patient support, our work creates moments that matter. This takes a ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

We're TouchPoint Support Services, and our mission is to serve up hospitality for patients ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Nutrition Services Lead

Farmington, MI · On-site

$15.25 - $21/hr

Preferred Associate's Degree in food service related area. * 2 years of relevant experience in food service experience for all patient and retail food service areas outside of culinary/food ...

Business Associate

Flint, MI · On-site

$45K - $52K/yr

Address patient concerns and assist with service recovery efforts when appropriate. * Support ... Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance ...

Address patient concerns and assist with service recovery efforts when appropriate. * Support ... Associate's or Bachelor's degree in Healthcare Administration, Business Administration, Finance ...

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Patient Services Associate information

See Howell, MI salary details

$12

$17

$23

How much do patient services associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient services associate in Howell, MI is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.33 per hour, depending on experience, location, and employer.

What is a patient services associate?

A Patient Services Associate is a healthcare professional responsible for assisting patients with administrative tasks in medical facilities such as hospitals or clinics. Their duties typically include scheduling appointments, verifying insurance information, answering patient inquiries, and managing patient records. They serve as the primary point of contact for patients, ensuring a smooth and positive experience throughout their visit. Strong communication and organizational skills are essential for this role. Patient Services Associates play a crucial part in supporting both patients and medical staff.

What are the key skills and qualifications needed to thrive as a patient services associate?

To thrive as a Patient Services Associate, you need strong organizational, customer service, and administrative skills, typically supported by a high school diploma or equivalent. Familiarity with electronic health records (EHR) systems, scheduling software, and office equipment is commonly required. Outstanding interpersonal communication, problem-solving abilities, and a calm demeanor under pressure are valuable soft skills. These qualities are essential for providing a positive patient experience and ensuring smooth clinic or hospital operations.

What are some common challenges faced by patient services associates, and how can they be effectively managed?

Patient Services Associates often juggle multiple responsibilities such as managing patient check-ins, scheduling appointments, and handling sensitive information, which can lead to a fast-paced and sometimes stressful work environment. Common challenges include dealing with high patient volumes, addressing urgent requests, and ensuring accuracy in patient data entry. Effective communication, strong organizational skills, and the ability to remain calm under pressure are crucial for managing these challenges. Many healthcare organizations provide training and support systems to help Patient Services Associates develop these skills and succeed in their roles.

What is the difference between Patient Services Associate vs Medical Receptionist?

AspectPatient Services AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, outpatient facilities
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationGreeting patients, scheduling appointments, answering phones, data entry

The Patient Services Associate and Medical Receptionist roles share similar environments and responsibilities, such as patient interaction and appointment scheduling. However, Patient Services Associates often have additional duties like insurance verification and patient communication, making their role slightly broader in healthcare settings.

What are the most commonly searched types of Patient Services jobs in Howell, MI?

The most popular types of Patient Services jobs in Howell, MI are:

What cities near Howell, MI are hiring for Patient Services Associate jobs?

Cities near Howell, MI with the most Patient Services Associate job openings:

Infographic showing various Patient Services Associate job openings in Howell, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,895 per year, or $17.7 per hour.

PATIENT SERVICES SUPERVISOR, FOOD AND NUTRITION, HOSPITAL

Compass Group

Grand Blanc, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,093 frontline employees who took The Breakroom Quiz

347th of 495 rated business services


Job description

Schedule: Full time; mid shift primarily Monday through Friday, 11:30am-8pm with rotating weekends. More details are available upon interviewing.
TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Job Summary
As a Patient Services Supervisor, you will be responsible for assisting in the successful operation and customer service of the food & nutrition Services department at a hospital. The Patient Services Supervisor is an exciting opportunity for an energetic, entry-level supervisor who is seeking a career avenue into the food and nutrition industry.
Essential Duties and Responsibilities:
  • Ensures patient and client satisfaction meeting and exceeding stated expectations.
  • Provides alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections.
  • Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
  • Resolves patient concerns or complaints immediately and/or reports concerns to supervisor as appropriate.
  • Assists in the responsibility for all food service related activities and be primarily involved in patient meal assembly and delivery; including quality improvement, sanitation, infection control and all facility-related activities.
  • Performs other duties as assigned.

Preferred Qualifications:
  • 2 years of culinary, back of house, or food production experience preferably in hospitals, senior living, or related healthcare environments.
  • 1 year of food service supervisory or lead experience
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation.
  • Supervisory, leadership, management and coaching skills.
  • Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.
  • Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.

Apply to TouchPoint today!
TouchPoint is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates at Touchpoint are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf
Applications are accepted on an ongoing basis.
Touchpoint maintains a drugfree workplace.
Req ID: 1560734
TouchPoint
PASCHA A BELNAVIS
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