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Patient Service Representative Jobs in Pooler, GA

Varite

Patient Service Coordinator #

Bluffton, SC · On-site

Working through EPIC/EMR systems Experience: * 2+ years' recent experience working as a Patient Service Representative Skills: * EPIC experience required * Customer Service experience * Must be ...

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Patient Service Representative information

See Pooler, GA salary details

$12

$17

$24

How much do patient service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for patient service representative in Pooler, GA is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.42 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What job categories do people searching Patient Service Representative jobs in Pooler, GA look for?

The top searched job categories for Patient Service Representative jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Patient Service Representative jobs?

Cities near Pooler, GA with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Pooler, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,316 per year, or $17.9 per hour.

Patient Service Representative - Okatie

Okatie, SC

Beaufort Memorial Hospital
Health Care and Social Assistance • 1 - 5K employees

6.4

Company rating: 6.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

752nd of 1,064 rated hospitals

People enjoy working here

Learn more about Beaufort Memorial Hospitalexternal

$16.25 - $20.75/hr

Full-time

Posted 28 days ago

Job description

JOB SUMMARY:
The Radiation Oncology Patient Service Representative serves as the front desk registrar for Radiation Oncology and is responsible for validating the completeness and accuracy of patient account information. This role obtains all required consents, verifies insurance coverage and authorizations, and explains Beaufort Memorial Hospital (BMH) policies to patients as needed. The Patient Service Representative responds promptly to patient inquiries, greets patients upon arrival to BMH Radiation Oncology, initiates the registration process, and directs patients and visitors to the appropriate individual or department for assistance. The registrar is expected to demonstrate the highest level of professionalism, uphold the behavioral standards and mission of Beaufort Memorial Hospital, and maintain a strong work ethic. This position is an integral member of the Radiation Oncology team and is expected to support both BMH Radiation Oncology departments. Flexibility with work location is required while maintaining a primary assigned location

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About Beaufort Memorial Hospital

Sourced by ZipRecruiter

Beaufort Memorial, a not-for-profit hospital founded in 1944 on the banks of the Atlantic Intracoastal Waterway, is licensed for 201 beds (169 acute, 14 rehabilitation and 18 mental health). We are an acute-care hospital, a regional referral center and the largest medical facility between Savannah, Ga., and Charleston, S.C. Read our most recent Report to the Community. Fully accredited by The Joint Commission, Beaufort Memorial boasts a dedicated, high-quality medical staff of nearly 230 board-certified or board-eligible providers. Our mission is to enhance the quality of life in the Lowcountry through improved health, innovative partnerships and superior care.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Beaufort, SC, US

Year founded

1944

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Benefits

Hours and flexibility

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