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Patient Service Representative Jobs in Mobile, AL

Customer Service Representative

Loxley, AL ยท On-site

$30K - $32K/yr

The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company. REQUIREMENTS: Required: A ...

The company is also looking for someone dependable and professional who can assist with training new customer service representatives as needed. Responsibilities: * Handle incoming customer service ...

TempToFT Customer Service Representative - Saraland, AL Now hiring an entry-level Customer Service Representative for a busy office in Saraland. This is a full-time, temp-to-perm opportunity with a ...

Customer Service Representative

Grand Bay, AL ยท On-site

$14.25 - $19.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Dauphin Island, AL ยท On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Daphne, AL ยท On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Rep (5968)

Moss Point, MS ยท On-site

$13.25 - $18/hr

Customer Service Rep Part-time Job Category: Store Customer Service Rep About DCP Pizza, LLC DCP Pizza, LLC is an independently owned and operated Domino's Pizza franchise committed to delivering ...

Customer Service Representative

Mobile, AL ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Theodore, AL ยท On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Bay Minette, AL ยท On-site

$16 - $21.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Bay Minette, AL ยท On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Mobile, AL ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Mobile, AL ยท On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Customer Service Representative

Mobile, AL ยท On-site

$16 - $21.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Saraland, AL ยท On-site

$13.50 - $18.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Showing results 21-40

Patient Service Representative information

See Mobile, AL salary details

$13

$19

$26

How much do patient service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient service representative in Mobile, AL is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.25 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Mobile, AL?

For Patient Service Representative jobs in Mobile, AL, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Mobile, AL look for?

The top searched job categories for Patient Service Representative jobs in Mobile, AL are:

What cities near Mobile, AL are hiring for Patient Service Representative jobs?

Cities near Mobile, AL with the most Patient Service Representative job openings:

Infographic showing various Patient Service Representative job openings in Mobile, AL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,758 per year, or $19.6 per hour.

Customer Service Representative

Stone Interiors

Loxley, AL โ€ข On-site

$30K - $32K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Benefits:

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Dental insurance

INTRODUCTION:

This Operating Procedure is developed to provide a functional description of the Customer Service Representative (CSR) position. The primary function of CSR is to ensure the satisfaction of our customers in their business dealings with us. CSR is the primary point of customer contact for the company.

REQUIREMENTS:

Required: A High School Diploma or equivalent.

Must be able to operate office machines including Computer, Calculator, and Copier and be willing to learn Stone Profits and box store portals.

You must have good telephone skills. Must be organized and detail oriented. Must be able to work with constant interruptions and distractions.

Must be able to communicate effectively both in writing and verbally in English to interact with clients and other employees and write and read reports. You must have excellent telephone communication skills and the ability to deal with customers who may be irate.

Occasionally you will be required to go into the yard, which may be hot, cold, wet, and dirty.

RESPONSIBILITIES AND DUTIES:

Enter all customer information into Stone Interiors operating system.

Inspect drawings to verify quantities and verify changes for contract adjustments.

Monitor and verify orders to move towards production.

Inform management about schedule requirements, inventory needs, deliveries and pickups, and other information needed for the efficient handling of customer orders.

Provide installers with accurate directions, instructions, and maps for delivery.

Assure customer satisfaction after installation.

File all paperwork in an accurate and timely manner.

Cheerfully greet all customers as they enter the premises.

Assist other departments as needed.

Benefits

Health/Dental/Vision coverage

STD/LTD

PTO

Opportunity for growth and advancement

Paid Training

No nights or weekends

Paid major holidays

IRA

Compensation: $30,000 - $32,000 Annually

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Stone Interiors

Stone Interiors began operation in July of 1997. The owners have over 63 years of experience in stone fabrication and installation, specializing in marble, granite, quartzite, and engineered quartz. After 20 years in business, we have expertly installed over 50,000 jobs. We now own and operate three showrooms in South Carolina, Alabama, and Louisiana.

Services Provided

Fabrication and installation of granite, marble, and engineered quartz, including Caeserstone, Silestone, and Cambria. Visit one of our three full-service showrooms and slab yards across the Gulf South.