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Patient Service Representative Jobs in Highlands Ranch, CO

usrs2

Float Patient Service Representative

Denver, CO · On-site

$18 - $23/hr

Full-Time Float Patient Service Representative Lumexa Imaging partner Touchstone Medical Imaging is looking for a friendly, dependable Float Patient Service Representative to support our Southern ...

Imh

Patient Service Representative

Denver, CO · On-site

$19.29 - $25.61/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

Imh

Patient Service Representative

Broomfield, CO

$19.29 - $25.61/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

Imh

Patient Service Representative

Highlands Ranch, CO

$19.29 - $25.61/hr

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative ...

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Patient Service Representative information

See Highlands Ranch, CO salary details

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How much do patient service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient service representative in Highlands Ranch, CO is $20.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $22.45 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What job categories do people searching Patient Service Representative jobs in Highlands Ranch, CO look for?

The top searched job categories for Patient Service Representative jobs in Highlands Ranch, CO are:

What cities near Highlands Ranch, CO are hiring for Patient Service Representative jobs?

Cities near Highlands Ranch, CO with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,111 per year, or $20.7 per hour.

Patient Service Representative

U.S. Radiology Specialists

Thornton, CO • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Full-Time Patient Service Representative
Location:
12021 Pennsylvania St., Suite 106
Thornton, CO 80241
Schedule:
Monday-Friday, 9:00 AM-5:30 PM
What You'll Do
  • Greet and check patients in and out
  • Schedule imaging appointments
  • Answer incoming phone calls
  • Verify insurance and assist with authorizations
  • Enter and update patient information accurately
  • Communicate with the billing team as needed
  • Process medical records and other office paperwork
  • Provide friendly, professional customer service to patients and referring offices

What We're Looking For
  • 1-4 years of experience in a medical office or hospital setting
  • Insurance verification and authorization experience preferred
  • Comfortable working in a fast-paced environment
  • Strong customer service and communication skills
  • Basic computer skills and attention to detail
  • Able to multitask and stay organized

Why Join Touchstone?
We value our team members and offer competitive pay, monthly bonus opportunities, and a great benefits package, including:
  • Monthly bonus opportunities
  • Medical, Dental, Vision, Life & Pharmacy benefits
  • 401(k) with employer contribution
  • Paid Short-Term Disability
  • Paid Time Off starting on Day 1
  • Paid vacation
  • Employee referral bonus program

About Touchstone Medical Imaging
Touchstone Medical Imaging is a leading provider of outpatient diagnostic imaging services across the United States. We are committed to providing exceptional patient care, advanced imaging technology, and outstanding customer service in a welcoming environment.
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.

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