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Patient Service Representative Jobs in Athens, GA

Lumexa Imaging

Patient Service Representative

Athens, GA · On-site

$17 - $21.50/hr

Patient Service Representative American Health Imaging has an entry-level Patient Service Representative for Athens, GA. We are looking for a customer-service focused candidate that is looking to ...

usrs2

Patient Service Representative

Athens, GA

$17 - $21.50/hr

American Health Imaging has an entry-level Patient Service Representatives for Athens, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Lumexa Imaging

PRN Patient Service Representative

Athens, GA · On-site

$17 - $21.50/hr

PRN Patient Service Representative Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers ...

usrs2

PRN Patient Service Representative

Athens, GA

$17 - $21.50/hr

American Health Imaging has an entry-level PRN Patient Service Representatives for Athens, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office ...

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Patient Service Representative information

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$12

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How much do patient service representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for patient service representative in Athens, GA is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.25 and $20.67 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Athens, GA?

For Patient Service Representative jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Athens, GA look for?

The top searched job categories for Patient Service Representative jobs in Athens, GA are:

What cities near Athens, GA are hiring for Patient Service Representative jobs?

Cities near Athens, GA with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,659 per year, or $19.1 per hour.

Patient Service Representative

Lumexa Imaging

Athens, GA • On-site

$17 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Patient Service Representative

American Health Imaging has an entry-level Patient Service Representative for Athens, GA. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Schedule: Monday - Friday 9:00 am - 5:00 pm.

Duties & Responsibilities:

  • Schedule patients for diagnostic exams and procedures
  • Assist with authorization and verifications
  • Checking in / out patients
  • Answering multiple phone lines
  • Provide accurate and complete information to billing office
  • Insurance verification
  • Ensure accuracy of patient data entered into system
  • Process requests and filing of patient records

Requirements:

  • 1-4 years experience in medical office setting or hospital
  • Experience in authorizations and insurance verification preferred
  • Ability to handle heavy patient volume
  • Strong customer service and computer skills
  • Ability to multi-task
  • Medical terminology knowledge

Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)

  • Monthly bonus opportunity
  • Medical / dental / vision / life / pharmacy plans, with benefits effective first day of the month following hire date
  • 401(k)
  • Paid vacation time
  • PTO accrual beginning day 1
  • Colleague referral bonus program

Lumexa Imaging is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

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