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Patient Service Representative Jobs in Kansas (NOW HIRING)

Prime Healthcare

Patient Service Representative

Shawnee, KS · On-site

$16.50 - $21/hr

As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits. * Interviews the patient or his/her ...

Prime Healthcare

Patient Service Representative

Shawnee, KS · On-site

$16.50 - $21/hr

As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits. Responsibilities * Interviews the patient or ...

ZOLL LifeVest

Patient Service Representative

Wichita, KS · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking Patient Service Representatives as independent contract workers to train patients on the use ...

ZOLL Medical

Patient Service Representative

Coffeyville, KS · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Wichita, KS · On-site

$15.75 - $20/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Coffeyville, KS · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Coffeyville, KS · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Wichita, KS · On-site

$15.75 - $20/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL Medical

Patient Service Representative

Wichita, KS · On-site

$17.25 - $22/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

ZOLL LifeVest

Patient Service Representative

Coffeyville, KS · On-site

$15.25 - $19.25/hr

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed ...

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Patient Service Representative information

See Kansas salary details

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How much do patient service representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient service representative in Kansas is $17.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.09 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Kansas?

For Patient Service Representative jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Kansas look for?

The top searched job categories for Patient Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Patient Service Representative jobs?

Cities in Kansas with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,631 per year, or $17.6 per hour.

Patient Service Representative

Providence Medical Center

Shawnee, KS • On-site

$16.50 - $21/hr

Full-time

Re-posted 11 days ago

Job description

Overview

Department: Gi PracticeEmployment Type: Full Time

Shift Available: Days 

Hours: 8-hour shifts, 8:00am - 4:30pm

Location: PMG - Westglen GI, Shawnee, KS 

We are seeking a Patient Service Representative, internally referred to as Patient Access Representative or Patient Registration Clerk, at our PMG - Westglen GI. As a Patient Service Rep, you interview the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits.

Responsibilities
  • Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits
  • Schedules patients in their clinic and assists with scheduling them in others
  • Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues
  • Greets and checks in patients andles all incoming phone calls and routes to appropriate staff or initiates messages
  • Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing
  • Must be able to: (1) operate a computer to accurately input and retrieve data; (2) communicate with the population served, staff, and providers utilizing age specific techniques; (3) maintain proficiency in medical terminology; (4) project a positive and helpful attitude.
Qualifications
  • Previous experience in a medical setting, preferred
  • Knowledge of medical terminology preferred
  • High School Diploma or Equivalent preferred
  • Customer Service experience preferred

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

#LI-CB1

Employment StatusFull TimeShiftDaysEqual Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 Employment Type: FULL_TIME

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