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Patient Service Representative Baystate Jobs (NOW HIRING)

Baystate Health

Patient Service Representative

Palmer, MA · On-site

$17.75 - $22.75/hr

Baystate Health's Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays.

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

clh

Patient Service Representative

Valencia, PA · On-site

$16.75 - $21.50/hr

POSITION SUMMARY The Patient Service Representative is responsible for assisting with the coordination of referrals, and entering the patient's clinical data into our system. The ideal Patient ...

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How much do patient service representative baystate jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for patient service representative baystate in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Patient Service Representative Baystate vs Medical Receptionist?

AspectPatient Service Representative BaystateMedical Receptionist
CredentialsHigh school diploma, customer service skills, possibly CPR certificationHigh school diploma, customer service skills, sometimes medical office training
Work EnvironmentHospital or healthcare facility, patient interaction, administrative tasksMedical office, front desk, patient check-in/out, scheduling
Employer & IndustryHospitals, clinics, healthcare providersPrivate practices, clinics, healthcare offices
Common Search & ComparisonPatient Service Representative Baystate vs Medical Receptionist

The Patient Service Representative Baystate and Medical Receptionist roles share similar responsibilities in patient interaction and administrative support. However, the Patient Service Representative often works in hospital settings with a focus on patient communication and insurance processing, while the Medical Receptionist typically operates in outpatient clinics handling scheduling and front desk duties. Both roles require strong customer service skills and familiarity with healthcare environments, but the specific duties and work settings differ slightly.

Patient Service Representative

Patient Service Representative

Baystate Health

Springfield, MA • On-site

$22.99 - $29.82/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Baystate Health rating

6.5

Company rating: 6.5 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

592nd of 865 rated healthcare providers

Job description

Patient Service Representative

Baystate Health, Western Massachusetts's premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region is looking for a Full-time Patient Service Representative to join our experienced Pedi Specialty team in Springfield, MA.

Responsibilities: Baystate Health's Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents.

Schedule:

  • Full-time, 40 hours a week
  • Monday through Friday, 8:30-5pm
  • No weekends, No holidays

Location:

  • 50 Wason Ave
  • Springfield, MA

Qualifications:

  • High School Diploma or GED, required
  • At least 6 months in a medical office setting, preferred
  • Great interpersonal skills and able to work in a fast-paced environment a MUST
  • Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service

The Advantages of Working with Baystate!

  • Excellent Compensation High-quality, low-cost medical, dental and vision insurance
  • Generous PTO up to 25 days in the first year, with scheduled earned increases
  • Continuing education support and reimbursement
  • First Time Home Buyers Financial Packages
  • Farm Share Memberships
  • 403b retirement company match & annual company contribution increase based on years of service
  • Free money coach advice from a certified professional
  • Wellbeing programs that include but are not limited to mental, physical, and financial health
  • Pet, home, auto and personal insurance
  • Life insurance
  • Reimbursement for a variety of wellbeing activities, included but are limited to gym membership and equipment, personal trainer, massage and so much more!

Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

We strive to be the place where we can help you build the career you deserve apply today YOU belong at Baystate!

Our Compensation Philosophy

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

Education: GED or HiSET (Required)

Compensation: Minimum - Midpoint - Maximum $17.98 - $22.99 - $29.82

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

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