ZipRecruiter

Log In

1

Patient Safety Associate Jobs in Springfield, VA

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... To help achieve our mission, you will ensure patient safety by demonstrating effective problem ...

Inova

Patient Access Associates 2

Annandale, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence ... To help achieve our mission, you will ensure patient safety by demonstrating effective problem ...

Compass Group

PATIENT OBSERVATION ASSISTANT

Fairfax, VA · On-site

$18.36/hr

With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and ... Assists other associates as necessary. Responds to direction as provided. * Performs other duties ...

Compass Group

PATIENT OBSERVATION ASSISTANT

Leesburg, VA · On-site

$18.36/hr

With nearly 30,000 team members, we hold ourselves to high standards of detail, safety, and ... Assists other associates as necessary. Responds to direction as provided. * Performs other duties ...

next page

Showing results 1-20

All JobsPatient Safety Associate JobsPatient Safety Associate Jobs in Springfield, VA

Patient Safety Associate information

See Springfield, VA salary details

$13

$24

$32

How much do patient safety associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for patient safety associate in Springfield, VA is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Safety Associate, and why are they important?

To thrive as a Patient Safety Associate, you need a strong background in healthcare practices, quality improvement, and risk management, often supported by a degree in healthcare or a related field. Familiarity with incident reporting software, root cause analysis tools, and data management systems is typically required. Attention to detail, strong communication, and problem-solving abilities help you work collaboratively with clinical staff and identify safety risks. These skills and qualities are vital to prevent errors, promote a culture of safety, and improve patient outcomes in healthcare environments.

What does a Patient Safety Associate do?

A Patient Safety Associate is responsible for supporting initiatives that enhance the safety and quality of patient care within healthcare facilities. They assist in monitoring and reporting safety incidents, analyzing data to identify trends, and collaborating with healthcare teams to implement improvements. Their goal is to reduce risks, prevent medical errors, and ensure compliance with safety regulations to promote a safe environment for patients and staff.

What is the difference between Patient Safety Associate vs Patient Care Technician?

AspectPatient Safety AssociatePatient Care Technician
Required CredentialsCPR certification, patient safety trainingCPR certification, basic nursing assistant training
Work EnvironmentHospitals, clinics focusing on safety and risk preventionHospitals, long-term care, nursing homes providing direct patient care
Employer & Industry UsageHealthcare facilities emphasizing patient safetyHealthcare facilities providing direct patient support
Common Search & ComparisonYesYes

The Patient Safety Associate primarily focuses on monitoring and ensuring patient safety, preventing errors, and responding to safety concerns. In contrast, the Patient Care Technician provides direct patient care, assisting with daily activities and basic medical tasks. While both roles work in healthcare settings and require CPR certification, the Patient Safety Associate emphasizes safety protocols, whereas the Patient Care Technician is more involved in hands-on patient support.

What are some common challenges faced by Patient Safety Associates, and how can they be addressed?

Patient Safety Associates often encounter challenges such as managing complex incident reporting systems, ensuring timely communication across multidisciplinary teams, and maintaining up-to-date knowledge of evolving safety protocols. Addressing these challenges requires strong organizational skills, adaptability, and effective collaboration with healthcare staff. Regular training, clear communication channels, and fostering a culture of openness to discuss safety concerns can help Patient Safety Associates overcome these obstacles and contribute to a safer healthcare environment.
What are popular job titles related to Patient Safety Associate jobs in Springfield, VA? For Patient Safety Associate jobs in Springfield, VA, the most frequently searched job titles are:
What job categories do people searching Patient Safety Associate jobs in Springfield, VA look for? The top searched job categories for Patient Safety Associate jobs in Springfield, VA are:
What cities near Springfield, VA are hiring for Patient Safety Associate jobs? Cities near Springfield, VA with the most Patient Safety Associate job openings:
Patient Safety Associate jobs near you
Infographic showing various Patient Safety Associate job openings in Springfield, VA as of June 2026, with employment types broken down into 3% As Needed, 67% Full Time, 26% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $50,871 per year, or $24.5 per hour.
Patient Access Associate

Patient Access Associate

Inova Primary Care

Fairfax, VA

Full-time

Medical, Dental, Vision, PTO

Posted 13 hours ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 251 frontline employees who took The Breakroom Quiz

230th of 890 rated healthcare providers

Job description

We are looking for dedicated Patient Access Associate 1, Patient Access Associate 2, Patient Access Associate 3, & Patient Access Associate 4 in the Fairfax and Ashburn area to work in children's specialties including Inova Children's Hematology/Oncology, Inova Children's Pulmonology, Inova Children's Gastroenterology, Inova Children's Neurology and Inova Children's Orthopedics & Sports Medicine These roles will be full-time, day shift with varying hours from 7:30 a.m. - 5:30 p.m. Monday - Friday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off and paid parental leave. 

Patient Access Associate 1: 

The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility. Identifies and communicates payer authorizations and referral requirements as required.

Patient Access Associate 2:

The Patient Access Associate 2 admits and schedules patients, conducts insurance verifications, and provides financial counseling. Ensures patient safety by demonstrating effective problem solving and effective communication skills. Engages in active listening when dealing with a customer complaints.

Patient Access Associate 3:

The Patient Access Associate 3 provides excellent service by identifying customer needs and fulfilling customer expectations. Performs assigned duties related to patient admissions while completing assigned activities related to patient scheduling for medical procedures. Verifies and enters insurance information and authorization/referral requirements into databases. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services and ensures a safe patient care environment to the fullest potential, in an effort to achieve team goals.

Patient Access Associate 4:

The Patient Access Associate 4 completes work assignments within established quality standards while communicating effectively with various audiences by using the most appropriate methods for the situation. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and authorization/referral requirements into databases while performing other assigned duties related to the admission of patients. Identifies, analyzes, and effectively solves problems while providing excellent service by identifying customer needs and fulfilling expectations. Contributes to the fullest potential to achieve team goals while managing the completion of work assignments based on priority and due dates.

Duties and Responsibilities - Patient Access Associate 1:

  • Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.

  • Selects an appropriate method of communication for audiences and adjusts communication style when needed.

  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.

  • Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.

  • Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.

  • Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.

  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.

  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.

  • May perform additional duties as required.

Duties and Responsibilities - Patient Access Associate 2

  • Expresses sincere concern and empathy when dealing with customer complaints.

  • Accesses appropriate systems/services to confirm insurance coverage or other means of payment.

  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.

  • Identifies and communicates payroll authorization and referral requirements to patients.

  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.

  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.

  • Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.

  • Recognizes when a problem needs to be elevated for resolution and involves others in the problem-solving process when additional input is needed.

  • May perform additional duties as assigned.

Duties and Responsibilities - Patient Access Associate 3

  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.

  • Accepts and provides direct/honest feedback between team members in a non-punishing manner.

  • Explains insurance benefits and patient liability through the use of appropriate communication methods/styles.

  • Supports scheduling activities by conducting pre-service activities such as insurance verification/submission.

  • Gathers information about customer complaints in a courteous and professional manner.

  • Troubleshoots individual admission issues in collaboration with other departments/staff.

  • Identifies and communicates payroll authorization and referral requirements.

  • Delivers an acceptable volume of work with high levels of accuracy.

  • May perform additional duties as assigned.

Duties and Responsibilities - Patient Access Associate 4

  • Encourages open communication of ideas and opinions; Coaches staff on communication methods/skills to foster effective and positive communication; Explains insurance benefits and patient liability using appropriate communication methods/styles.
  • Accepts responsibility to review and correct errors before completion and route to others for review when appropriate.
  • Requests and secures balance due payments from patients in accordance with established policies/procedures.
  • Reviews documented insurance benefits and patient liability in appropriate system(s) to prepare for patient counseling sessions; Maintains updated authorization/referral requirements information and communicates to team members accordingly.
  • Maintains knowledge of current local, state, federal and third party regulatory requirements; Facilitates pre-admission by performing tasks such as routing test results or assisting patients with billing/insurance processes.
  • Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
  • Resolves emergencies and conflicts with patients or visitors; As needed, reports safety hazards or violations and takes appropriate action to protect the environment and guests until help arrives.
  • Provides appropriate assistance to and on behalf of patients demonstrating and communicating a need for assistance; Reports all near misses, accidents and occurrences for patients, visitors and staff.
  • May perform additional duties as assigned

Minimum Requirements - Patient Access Associate 1

  • Education: High School diploma or GED
  • Experience: 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience

Preferred Qualifications - Patient Access Associate 1 

  • Previous Pediatric Specialists of Virginia (PSV) work experience

 

Minimum Requirements - Patient Access Associate 2

  • Education: High School diploma or GED
  • Experience: 1 year of healthcare patient access experience or 1 year of experience in healthcare revenue cycle. Or Bachelor's degree in lieu of experience

Preferred Qualifications - Patient Access Associate 2

  • Previous Pediatric Specialists of Virginia (PSV) work experience

 

Minimum Requirements - Patient Access Associate 3

  • Education: High School diploma or GED
  • Experience: 2 years of healthcare patient access experience or 2 years of experience in a healthcare revenue cycle.

Preferred Qualifications - Patient Access Associate 3

  • Previous Pediatric Specialists of Virginia (PSV) work experience

 

Minimum Requirements - Patient Access Associate 4

  • Education: High School diploma or GED
  • Experience: 3 years of healthcare patient access experience or experience in a healthcare revenue cycle. Must be employed by Inova Health System for 1 year.

Preferred Qualifications - Patient Access Associate 4

  • Previous Pediatric Specialists of Virginia (PSV) work experience

 

Additional Details:

  • Application deadline: this position will remain posted for 30 days from the original posting date. Applications must be submitted before the posting closes.

  • Tentative employment start date: June 2027

Applicants may be considered for current and future opportunities. 

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 25,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. 
 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

What Inova Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply