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Patient Relations Rep Jobs in California (NOW HIRING)

Moffitt

PT RELATIONS REP

Long Beach, CA

$16 - $21.83/hr

Patient Relations Representative Patient Relations Service Representatives staff the information desks at Moffitt Cancer Center. The primary responsibility of this position is to provide high-quality ...

Moffitt

PT RELATIONS REP

Long Beach, CA

$16 - $21.83/hr

Patient Relations Representative Patient Relations Service Representatives staff the information desks at Moffitt Cancer Center. The primary responsibility of this position is to provide high-quality ...

Moffitt

Patient Relations Advocate

Long Beach, CA

$19.65 - $29.94/hr

Summary The Patient Relations Advocate serves the patients, families and staff of the cancer center ... Salary Range $19.65 - $29.94 Salary ranges posted for this position represent the expected base pay ...

PrimeMSOSurgicalCenters

Provider Relations

Torrance, CA · On-site

$70K/yr

In this position, the Provider Relations Representative will visit physician offices regularly with updates on patient care, past performance, and shareholder participation requirements. Secondarily ...

Moffitt

PT RELATIONS REP

Long Beach, CA

$16.40 - $22.38/hr

Summary Patient Relations Service Representatives staff the information desks at Moffitt Cancer Center. The primary responsibility of this position is to provide high-quality customer service in ...

Pacer Group

Patient Service Representative

Santa Monica, CA · On-site

$19.75 - $25/hr

Primary point of contact for patient relations in person and by phone * Greet patients and assist in resolving patient concerns and escalating as appropriate * Check patients in/out and collect co ...

CONFIDENTIAL

Be Seen First

PART TIME Bilingual (Spanish) Front Office Receptionist

Los Angeles, CA · On-site

$18 - $19.50/hr

The Patient Relations Representative, reporting to the Office Manager, will greet patients and visitors, verify insurance eligibility, make appointments, assist walk-ins, check-in and check-out ...

New

Pacer Group

Patient Services Representative

Culver City, CA · On-site

$19 - $24.25/hr

Primary point of contact for patient relations in person and by phone * Greet patients and assist ... Patient Service Representative * Experience with CS-Link/Epic * Understanding of medical ...

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Showing results 21-40

All JobsPatient Relations Rep JobsPatient Relations Rep Jobs in California

Patient Relations Rep information

See California salary details

$12

$17

$22

How much do patient relations rep jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient relations rep in California is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Patient Relations Rep vs Medical Office Assistant?

AspectPatient Relations RepMedical Office Assistant
CredentialsHigh school diploma; customer service experienceHigh school diploma; medical office training or certification
Work EnvironmentHospitals, clinics, healthcare facilitiesMedical offices, clinics, outpatient centers
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, clinics
Primary FocusPatient communication, satisfaction, and advocacyAdministrative tasks, scheduling, patient records

While both roles work within healthcare settings, Patient Relations Reps focus on patient communication and satisfaction, whereas Medical Office Assistants handle administrative and clerical duties. Understanding these differences helps in choosing the right career path or job search focus.

Patient Relations Rep jobs near you
Infographic showing various Patient Relations Rep job openings in California as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 19% Part Time, and 9% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,259 per year, or $17.4 per hour.

CareMore Patient Relations Representative-5

Downey, CA • On-site

CareMore
1 - 5K employees
Learn more about CareMoreexternal

$29.04 - $43.56/hr

Other

Medical

Re-posted 5 days ago

Job description

Job Description Summary
The Patient Relations Representative serves as a trusted advocate and resource for CareMore patients, helping them navigate healthcare services, insurance coverage, and access to care. This role is responsible for delivering an exceptional patient experience by supporting patient engagement, resolving barriers to care, and collaborating closely with clinical and operational teams to ensure patients receive coordinated, high-quality service throughout their healthcare journey.
The Patient Relations Rep acts as a liaison between patients, providers, health plans, and community resources while supporting operational initiatives that improve patient satisfaction, retention, and overall care outcomes.
How will you make an impact & Requirements
Key Responsibilities
Benefit Navigation
  • Serve as a primary point of contact for patients regarding insurance, benefits, and access-to-care questions
  • Assist patients in understanding Medicare, Medicaid, and health plan benefits, eligibility, and coverage options
  • Help resolve patient concerns related to appointments, referrals, billing, and care coordination
  • Advocate for patients by identifying and addressing barriers to healthcare access and treatment adherence
  • Educate patients on available public assistance and healthcare support programs
  • Assist patients with applications and documentation for eligible programs and services
Patient Experience
  • Support patient onboarding and orientation to CareMore services and programs
  • Build strong relationships with patients and caregivers to foster trust and satisfaction
  • Promote preventative care and encourage participation in health management programs
  • Serve as a resource for insurance and benefit-related questions
  • Participate in team meetings, case reviews, and patient experience initiatives
  • Support organizational goals related to patient satisfaction, retention, and quality outcomes
Operational & Administrative Support
  • Partner with clinic leadership and interdisciplinary teams to improve patient workflows and service delivery
  • Support scheduling coordination, documentation, reporting, and operational processes as needed
  • Maintain accurate patient records and ensure confidentiality in compliance with HIPAA standards
  • Participate in quality improvement initiatives focused on patient experience and operational excellence
Community Engagement
  • Partner with SHIP/HICAP to educate SHIP on CareMore resources and understand available to our patients/Medicare beneficiaries
  • Identify key community organizations who can contribute to the overall wellbeing of our membership
  • Participate in community outreach to support organizational net growth
Qualifications
Required Qualifications
  • High School Diploma or GED
  • 3+ years of experience in healthcare operations, patient relations, customer service, or care coordination
  • Experience working with Medicare, Medicaid, or managed care populations preferred
  • Strong communication, interpersonal, and problem-solving skills
  • Ability to manage multiple priorities in a fast-paced healthcare environment
  • Proficiency in Microsoft Office Suite and healthcare systems/platforms
  • Comfortable with public speaking, possess effective presentation skills
Preferred Qualifications
  • BA/BS in a related Field
  • Bilingual skills preferred (Spanish)
  • Experience in patient advocacy, community outreach, or health plan operations
  • Knowledge of healthcare compliance and patient privacy regulations
  • CA health insurance license
Core Competencies
  • Patient-centered service
  • Relationship building and communication
  • Organizational and operational excellence
  • Collaboration and teamwork
  • Problem-solving and conflict resolution
  • Adaptability and initiative
  • Confidentiality and professionalism

Compensation Range:
$29.04
to
$43.56
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.

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