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Patient Registration Associate Jobs in Rochester, NY

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative for necessary information and completing the registration ... Associate degree * One year of customer service experience * Intermediate computer skills

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

... patient and/or their representative for necessary information and completing the registration ... Associate degree * One year of customer service experience * Intermediate computer skills

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

Rochester Regional Health

Access Associate

Rochester, NY · On-site

$17.85 - $20/hr

SUMMARY As an Access Associate, you will be responsible for many administrative support duties ... as needed and scheduling patient appointments * Registration & Verification. Complete the ...

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Patient Registration Associate information

See Rochester, NY salary details

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How much do patient registration associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient registration associate in Rochester, NY is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What cities near Rochester, NY are hiring for Patient Registration Associate jobs?

Cities near Rochester, NY with the most Patient Registration Associate job openings:

Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 19% Part Time, and 10% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,902 per year, or $18.7 per hour.

Patient Registration Associate-Per Diem (Emergency Department)

University of Rochester Medical Center

Rochester, NY • On-site

$18.50 - $24.98/hr

Full-time, Per diem

Re-posted 21 days ago

University Of Rochester rating

8.3

Company rating: 8.3 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

127th of 631 rated colleges and universities

Job description

This position is a Per Diem position.  This is a weekend (Saturday/Sunday) position.  The shift range is between 11am up to 11pm, in 4 hour increments.  Job requirement is 16 hours per week minimum.  Can work some weekday shifts if the need is there and if the shift(s) are available.   
To support patient care and provide clerical, environmental, and customer service support for the patient care unit.  Performs full range of duties related to processing patient information for visits which may include: reception, registration, medical records management and telephone management. Responsible for accurate and timely input of collected information into the hospital information systems.  Administrative experience is a must.  
Salary Range:
$18.50 - $24.98 an hour
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

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