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Patient Registration Associate Jobs in Georgia (NOW HIRING)

Childrens Healthcare of Atlanta

Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA) * Experience using patient registration systems, insurance verification systems, and/or Medicaid ...

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How much do patient registration associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient registration associate in Georgia is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.45 per hour, depending on experience, location, and employer.

What is a patient registration associate?

Patient Registration Associates are healthcare professionals responsible for collecting and verifying patients' personal and insurance information as they check in for medical appointments or hospital visits. They ensure that all necessary forms are completed, enter data into hospital systems, and may handle initial billing or co-payments. Their role is essential in ensuring smooth administrative processes and accurate patient records, which support efficient care delivery. Patient Registration Associates also answer patient questions and may assist with scheduling follow-up appointments.

What are the key skills and qualifications needed to thrive as a patient registration associate?

To thrive as a Patient Registration Associate, you need accuracy in data entry, familiarity with medical terminology, and at least a high school diploma or equivalent. Proficiency with hospital information systems, electronic health records (EHRs), and scheduling software is typically required. Exceptional customer service, active listening, and organizational skills help you effectively assist patients and manage multiple tasks. These skills ensure accurate patient records, smooth front-desk operations, and a positive experience for patients and healthcare staff.

What are some common challenges faced by patient registration associates, and how can they be effectively managed?

Patient Registration Associates often encounter challenges such as managing high patient volumes, handling sensitive personal information, and addressing the needs of patients who may be anxious or upset. Effective communication and strong organizational skills are essential for navigating these situations. Additionally, being familiar with electronic health record systems and maintaining a patient-centered approach can help Associates ensure a smooth registration process and build positive interactions with both patients and healthcare teams.

What is the difference between Patient Registration Associate vs Medical Secretary?

AspectPatient Registration AssociateMedical Secretary
CredentialsHigh school diploma or equivalent; some roles may prefer certification in medical office administrationHigh school diploma; certification in medical office administration is a plus
Work EnvironmentFront desk of hospitals, clinics, or healthcare facilitiesAdministrative offices within healthcare settings, supporting medical staff
Primary ResponsibilitiesRegistering patients, verifying insurance, collecting demographic infoScheduling appointments, managing correspondence, handling medical records

The Patient Registration Associate and Medical Secretary roles both operate within healthcare environments, but the former primarily handles patient check-in and insurance verification, while the latter focuses on administrative support for medical staff. Both roles require strong organizational skills and familiarity with healthcare procedures, making them closely related but distinct in daily duties.

What are the most commonly searched types of Patient Registration jobs in Georgia?

The most popular types of Patient Registration jobs in Georgia are:

What cities in Georgia are hiring for Patient Registration Associate jobs?

Cities in Georgia with the most Patient Registration Associate job openings:

Patient Registration Associate jobs near you
Infographic showing various Patient Registration Associate job openings in Georgia as of August 2026, with employment types broken down into 3% As Needed, 64% Full Time, 18% Part Time, 12% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,292 per year, or $16 per hour.

Registration Associate - PRN

Children's Healthcare of Atlanta

Dacula, GA • On-site

Part-time

This job post has expired today. Applications are no longer accepted.

Children's Healthcare Of Atlanta rating

7.5

Company rating: 7.5 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

237th of 891 rated healthcare providers

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).
Work Shift
Variable
Work Day(s)
Variable
Shift Start Time
Variable
Shift End Time
Variable
Worker Sub-Type
PRN
Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.
Job Description
Communicates with patients, families, physicians, quality review, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts. Collaborates with Appeals department to overturn claims denials. Provides other registration, clerical, and billing support as required, including scheduling, chart creation, charge entry, scanning, and point-of-service collections.
Experience
  • 1 year of experience in healthcare or related clerical, accounting, or customer service experience. Bachelor's degree or equivalent education may be considered in lieu of experience.

Preferred Qualifications
  • College degree
  • 1 year of experience in registration
  • Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA)
  • Experience using patient registration systems, insurance verification systems, and/or Medicaid portals

Education
  • High school diploma or equivalent

Certification Summary
  • No professional certifications required

Knowledge, Skills, and Abilities
  • Understanding of and familiarity with medical terminology
  • Basic knowledge of Microsoft Windows and Word
  • Strong verbal/written communication skills
  • Demonstrated arithmetic and word mathematical problem-solving skills
  • Excellent customer service skills
  • Proven ability to multitask and must be willing to work a flexible schedule, including nights, weekends, and holidays
  • Ability to travel as needed to support multiple locations or different departments
  • Ability to uphold highest level of customer service while covering any location

Job Responsibilities
  • Communicates with patients, families, physicians, clinical staff, and insurance companies to obtain information and insurance verification to ensure quality patient care and payment of hospital accounts.
  • Interviews patients and families to obtain complete and accurate demographic and financial information and ensures all necessary questionnaires and forms are completed according to pre-determined requirements by government or regulatory agencies.
  • Enters data into system for registration, billing, patient tracking, charge capture, and reconciliation in a fast, efficient way to minimize patient wait times.
  • Verifies insurance coverage and/or validates authorizations if applicable.
  • Explains regulatory financial requirements to patient or responsible party and collects/posts deposits or deductible amounts as required (for outside clinics, could include ensuring that referring physicians have obtained prior insurance authorization as needed and rescheduling appointments if necessary).
  • Assists Patient Accounting by capturing accurate and compliant data elements to produce clean claims, preventing denials and delayed payments. Serves as liaison between patient and department staff by informing patients and families of procedures and delays, answering questions, offering assistance, relaying messages, and other services that patients and families may require. Escalates immediate needs to appropriate leaders and/or clinical team members.
  • Ensures wait time communication occurs by updating schedulers and patient information tools as appropriate.
  • Initiates and executes daily medical record maintenance while maintaining patient confidentiality, including creation of patient charts, filing encounter-specific paperwork, and maintaining correspondence via mailing/faxing with patient's primary care provider and/or specialists as necessary.
  • Provides release of medical information as required.
  • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
  • Schedules patient appointments when needed, including referral from faxes, phones, or other instructions and contacts physician offices to resolve discrepancies.
  • Coordinates all aspects of scheduling including procedures, provider visits, and use of resources.
  • Attends and participates in department meetings according to department standards and may serve on committees representing the department, which could include multi-disciplinary quality and service improvement teams.
  • Assists Supervisor and/or Manager by being available to teammates, acting as a resource to help complete complicated/complex tasks, on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
  • Prescreens doctor's orders (scripts) received for new patients to ensure completeness/appropriateness of scheduled appointment (clinic setting).
  • May prepare case review materials for court preparation for forensic interviewers and providers (clinic setting/Center for Safe and Healthy Children).
  • Coordinates subpoena process between court system, Child Protection Center, and legal department and facilitates billing process for expert testimony in court cases (clinic setting/Center for Safe and Healthy Children).

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.
Primary Location Address
2240 Hamilton Creek Pkwy
Job Family
Patient Access

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