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Patient Portal Jobs (NOW HIRING)

Bryan Health

Patient Portal Specialist

Lincoln, NE · On-site

$17.75 - $24.25/hr

The Patient Portal Specialist organizes and performs day-to-day activities related to the patient portal, primarily provisioning and customer support (to include assistance in account set up, and ...

Bryan Health

Patient Portal Specialist

Lincoln, NE · On-site

$17.75 - $24.25/hr

The Patient Portal Specialist organizes and performs day-to-day activities related to the patient portal, primarily provisioning and customer support (to include assistance in account set up, and ...

Bryan Health

Patient Portal Specialist

Lincoln, NE · On-site

$17.75 - $24.25/hr

The Patient Portal Specialist organizes and performs day-to-day activities related to the patient portal, primarily provisioning and customer support (to include assistance in account set up, and ...

Diverse Lynx

Patient Portal Liaison

Manhattan, NY · On-site

$32 - $37/hr

Patient Portal Liaison Job Location: Remote Pay Range: $32/ Hr - $37/ Hr Job Responsibilities: Telephonic delivery of patient support services Serve as a liaison between patient, professional health ...

Diverse Lynx

Patient Portal Liaison

$32 - $37/hr

Patient Portal Liaison Job Location: Remote Pay Range: $32/ Hr - $37/ Hr Job Responsibilities * Telephonic delivery of patient support services * Serve as a liaison between patient, professional ...

Asthra Health

Be Seen First

Patient Care Coordinator

Santa Monica, CA · On-site

$22 - $28/hr

Patient Coordination & Communication: · Serve as a primary point of contact for patients, caregivers, and family members via phone, email, patient portal, and in-person communication. · Greet and ...

Asthra Health

Be Seen First

Patient Care Coordinator

Santa Monica, CA · On-site

$22 - $28/hr

Patient Coordination & Communication: · Serve as a primary point of contact for patients, caregivers, and family members via phone, email, patient portal, and in-person communication. · Greet and ...

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How much do patient portal jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for patient portal in the United States is $15.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $15.87 per hour, depending on experience, location, and employer.

What is a patient portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Patients can use a portal to view medical records, check test results, schedule appointments, request prescription refills, and communicate with their healthcare providers. Patient portals help streamline communication between patients and healthcare providers, improve access to health information, and can enhance patient engagement in their own care.

What is the difference between Patient Portal vs Medical Assistant?

AspectPatient PortalMedical Assistant
CredentialsNone required; online platform accessCertification or diploma often required
Work EnvironmentOnline, patient-facing platformClinical setting, healthcare facility
Employer & IndustryHospitals, clinics, healthcare providersHospitals, clinics, medical offices
Primary FunctionAllows patients to access health info, schedule, communicateAssist with patient care, administrative tasks, clinical support

The Patient Portal is an online platform enabling patients to access health records and communicate with providers, while Medical Assistants work directly in clinical settings supporting patient care and administrative duties. Both roles are integral to healthcare but serve different functions and environments.

What are some common challenges faced by Patient Portal Coordinators, and how can they be addressed?

Patient Portal Coordinators often encounter challenges such as assisting users with varying levels of technical ability, ensuring data privacy, and facilitating seamless communication between patients and healthcare providers. To address these, coordinators typically provide clear instructions, offer ongoing support, and stay updated on privacy regulations. Building strong collaboration with IT and medical staff is also key to quickly resolving user issues and improving the portal’s overall effectiveness.
What cities are hiring for Patient Portal jobs? Cities with the most Patient Portal job openings:
What states have the most Patient Portal jobs? States with the most job openings for Patient Portal jobs include:
Patient Portal jobs near you
Infographic showing various Patient Portal job openings in the United States as of July 2026, with employment types broken down into 4% As Needed, 71% Full Time, 19% Part Time, and 6% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $32,000 per year, or $15.4 per hour.
Patient Portal Coordinator

Patient Portal Coordinator

Lake Regional Health System

Osage Beach, MO • On-site

Full-time

Posted 28 days ago

Lake Regional Health System rating

4.0

Company rating: 4.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Lake Regional Health System is looking for a dedicated, professional Patient Portal Coordinator to join our Health Information Management (HIM) team. With our state-of-the-art hospital and network of clinics, therapy sites, and pharmacies, Lake Regional offers a wide range of employment opportunities in our community.
Principal Accountabilities and Essential Duties of the Job
  • Interacts with requestors to identify medical records needed for patient care, review, billing, or release of information.
  • Prioritizes release of information requests, retrieves medical records from active, inactive, and interdepartmental locations, electronically tracks and delivers records in accordance with established procedures.
  • Performs self-quality checks on all work to assure accuracy of the release and confidentiality of proper invoicing.
  • Handles all requests and inquiries for patient health information, whether received via mail, fax, phone, or in person.
    • Verifies the patient's identity and confirms that the authorization is valid.
    • Ensures the requesting party has a legal right to request a patient's medical information.
  • Access computerized patient records and/or other computer systems for patient information needed for faxing and for other requestors of the medical record.
  • Works with Release of Information Vendor, Ciox. Communicates with Ciox on releases, updates and logging. Will work in Health Source for logging, monitoring releases, and communication with Ciox.
  • Is a subject-matter expert on Portal functionality and registers new patients daily to the LRHS Patient Portal and the LRMG Patient Portal.
  • Interacts with patients directly to provide education on the benefits of Portal access and usage, as well as staff.
  • Collects and/or follows up with patients to capture consent for enrollment
  • Ensures appropriate LRHS/LRMG Portal patient/users are linked to the correct medical record(s)
  • Assists patients in the enrollment and initial log-in process for the LRHS Portal. This includes working with patients in the hospital prior to discharge and calling patients to assist them after discharge.
  • Serves as a primary resource/liaison to assist hospital personnel and patients through the patient establishment process.
  • Directs all secure messages to the appropriate provider and/or staff for the LRHS Patient Portal
  • Serves as the primary technical contact for patients using the LRHS Patient Portal
  • Assists in collecting and reporting data regarding Portal usage
  • Monitors daily activity on the Portal
  • Participates in LRHS/LRMG activities promoting the Patient Portal and Health Information exchange
  • Assists in developing recommendations to maintain an efficient and effective Portal administration process.
  • Performs at established quantitative and qualitative work standards to meet departmental goals and objectives.
  • Promotes quality improvement, staff and patient safety, and cultural diversity through departmental operations and through personal performance.
  • Provides service in a manner that is appropriate for the patient's age; demonstrates knowledge and skills necessary to meet the patient's physical, psychosocial, educational, and safety needs.
  • Presents a courteous and helpful demeanor, appropriate for age, to all patients, visitors, other LRHS employees/medical staff, or any other person an employee encounters while representing the health system.
  • Maintains current knowledge related to applicable statutes, regulations, guidelines and standards necessary to perform job duties in accordance with the requirements of the Corporate Compliance Plan.
  • Understands and follows all hospital and departmental policies and procedures
  • Attends departmental meetings, TJC required workshops, and other in-service seminars as appropriate for job functions. Follows hospital safety rules.
  • Contributes to the identification and solution of problems. Maintains strict confidentiality of patient and hospital information. Qualifications:

High School Diploma or equivalent required
Preferred RHIT Certification
Additional certifications may be required for this position and will be coordinated by Lake Regional as a part of your ongoing training and development.
An annual influenza vaccination is required.
Lake Regional Health System has a competitive Benefits and Compensation package.
At Lake Regional Health System, Our Commitment Runs Deep!
https://www.lakeregional.com/about-us/awards-and-recognition/

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