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Patient Navigator Jobs in Rochester, MN (NOW HIRING)

Patient Care Coordinator

Rochester, MN · On-site

$17 - $22.50/hr

Patient Care Coordinator Status: Full-Time - Non- Exempt Hourly Professional Report to: Dental Operations Manager (DOM) Supervisor: Assistant Patient Support Team Manager (APSTM) Requirements: As a ...

Patient Care Assistant

Rochester, MN · On-site

$16.50 - $22.50/hr

We are committed to providing exceptional care to individuals in need. Our caregivers are highly trained and compassionate, with a passion for making a positive impact in the lives of others. With ...

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Patient Navigator information

See Rochester, MN salary details

$13

$24

$39

How much do patient navigator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient navigator in Rochester, MN is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.63 per hour, depending on experience, location, and employer.

What is a patient navigator?

Patient Navigators are professionals who guide patients through the healthcare system, helping them overcome barriers to care and access the services they need. They provide support by coordinating appointments, assisting with insurance issues, and connecting patients with community resources. Patient Navigators often work with individuals facing complex medical diagnoses or those who may have difficulty understanding healthcare processes. Their goal is to improve outcomes by ensuring patients receive timely and appropriate care while reducing stress and confusion.

What does a patient navigator do?

As a patient navigator, sometimes referred to as a patient advocate, your responsibilities are to help coordinate a patient’s experience in the healthcare system. You plan care goals for patients, support and educate them about treatment options, help them understand referrals, assist with admissions and discharge paperwork, and advocate for them to ensure they receive the highest quality care. Patient navigators work for community health organizations, hospitals, and insurance providers. Some are full-time employees, while others are volunteers or freelancers.

What are the key skills and qualifications needed to thrive as a patient navigator, and why are they important?

To thrive as a Patient Navigator, you need a solid understanding of healthcare systems, patient advocacy, and care coordination, often supported by a degree in health sciences or social work. Familiarity with electronic health records (EHR), case management software, and basic medical terminology is typically required. Excellent communication, cultural competency, and problem-solving skills help Patient Navigators build trust and effectively guide patients through complex healthcare processes. These skills are crucial for ensuring patients receive timely care, reducing barriers, and improving overall health outcomes.

How does a patient navigator typically collaborate with healthcare teams to support patient care?

Patient Navigators work closely with multidisciplinary healthcare teams, including physicians, nurses, social workers, and administrative staff, to ensure patients receive coordinated and comprehensive care. They act as a bridge between patients and providers, helping to clarify medical information, schedule appointments, and address barriers to care such as transportation or insurance issues. Regular communication and teamwork are essential, as Patient Navigators often attend care plan meetings and relay critical updates to both patients and healthcare professionals. This collaborative environment helps improve patient outcomes and overall satisfaction with the healthcare experience.

What is the difference between Patient Navigator vs Medical Assistant?

AspectPatient NavigatorMedical Assistant
CredentialsCertifications often include Certified Patient Navigator (CPN) or similarCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
Work EnvironmentHospitals, clinics, community health programsDoctor's offices, clinics, outpatient facilities
Employer & IndustryHealthcare providers, hospitals, community organizationsMedical practices, outpatient clinics, hospitals
Primary RoleAssist patients in navigating healthcare systems, providing education and supportPerform clinical and administrative tasks, assist with patient care

While both roles work within healthcare settings, Patient Navigators focus on guiding patients through healthcare processes and resources, whereas Medical Assistants handle clinical tasks and administrative support. Understanding these differences helps in choosing the right career path or job search focus.

What qualifications do you need to be a patient navigator?

To become a patient navigator, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary education or certifications in healthcare or social services. Strong communication, organizational skills, and knowledge of healthcare systems are essential, and some positions may require experience in medical settings or related fields.

What cities near Rochester, MN are hiring for Patient Navigator jobs?

Cities near Rochester, MN with the most Patient Navigator job openings:

Infographic showing various Patient Navigator job openings in Rochester, MN as of August 2026, with employment types broken down into 3% As Needed, 66% Full Time, 24% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,505 per year, or $24.8 per hour.

Career Navigator - Rochester, MN

Goodwill - Easter Seals Minnesota

Rochester, MN • Hybrid

$25.87 - $36.29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Goodwill Easter Seals Minnesota rating

5.7

Company rating: 5.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

641st of 781 rated non-profit organizations


Job description

Position Summary:

The Career Navigator provides services that may include career counseling and coaching, evaluation, transitional employment, employment and career readiness training, job placement, retention and support services, case coordination, tracking and reporting activities. The Career Navigator will interact with internal and external teams to deliver seamless services to individuals and ensure that positive relationships are maintained resulting in optimal employment outcomes for individuals served.

Day in the life: In a typical day, a Career Navigator can expect to...

  • Career Navigation Services: Provide job placement assistance and career counseling resulting in optimal employment outcomes for individuals served.
  • Case Management Coordination: Ensure that seamless and comprehensive services are delivered to the individual providing coordinated service options and resources to meet their needs resulting in positive outcomes for individuals served. Serve as the main contact and coordinator for the individual and other involved partners, persons or agencies.
  • Documentation: Maintains complete, accurate and timely documentation of individuals served by following established applicable procedures, guidelines, funder requirements, and laws. Organize and report essential caseload information on a regular basis to support program and organizational goals.

Job Pay & Perks:

  • Pay range: $25.87 - $36.29
  • This is a scheduled-hybrid role whose essential functions require work to be conducted at a physical location, which may include a GESMN or partner facility, at least two (2) days per week. The remaining days can be worked from the employee’s home office or a designated community setting as directed by the manager.
  • Goodwill-Easter Seals Minnesota (GESMN) prioritizes work-life balance. We offer competitive pay, flexible hours, generous paid time off (PTO) program, competitive medical, dental and vision plans, employer-paid life insurance, 401(k) plan with employer match, and an employee discount!
  • Opportunities for career development and advancement

    About You:

    Required Knowledge & Skills:

    • Organizational skills
    • Ability to meet deadlines and achieve required outcomes.
    • Adaptive and open to change and flexibility within job.
    • Proven verbal and written communication skills.
    • Capable of multi-tasking
    • Independent decision-making skills
    • Experience successfully managing a case load
    • Knowledge of data privacy requirements and ability to maintain confidentiality of sensitive information.
    • Ability to work in a team environment.
    • Proficient in Microsoft Office Suite software and the ability to accurately enter data into computer based systems.
    • This role requires a motor vehicle record (MVR) check(no major violations, not more than two (2) minor violations, and not more than one (1) accident in the past three years), and the ability to meet GESMN's authorized driver requirements, including:
      • Must have a valid driver's license
      • Must have proof of auto insurance with a minimum of $300,000 combined limit for bodily injury and property damage coverage.
      • Must be 21 years of age or older.

    Prior Experience & Education:

    • Relevant Experience required (1-3 years)
    • Associate Degree or Bachelor’s degree in a related field preferred

    About Us:

    Goodwill-Easter Seals Minnesota is a 501(c)3 nonprofit that has been creating career possibilities together with partners since 1919. Many people know Goodwill stores, but don’t know store proceeds support nearly 20 programs for job seekers to access resources and find careers that lead to advancement. Read more about us here.

    Star Tribune Top Workplace 6 years running.

    Goodwill-Easter Seals Minnesota (GESMN) is an Equal Opportunity Employer. GESMN will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other categories protected by law.


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