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Patient Manager Jobs in Calgary, AB (NOW HIRING)

Dental Operations & Patient Success ManagerCalgary, Alberta $30-$38 per hour | Full-Time | Benefits ... Managing insurance claim submissions and follow-ups * Posting insurance payments * Resolving claim ...

Dental Office Manager

Calgary, AB · On-site

$36 - $38/hr

Dental Operations & Patient Success ManagerCalgary, Alberta $30-$38 per hour | Full-Time | Benefits ... Managing insurance claim submissions and follow-ups * Posting insurance payments * Resolving claim ...

Redefining the Patient Experience - We provide industry leading dining, environmental, facilities ... Job Responsibilities "A day in the life" of a Housekeeping Manager • You are a strong leader ...

Identifying and mapping business strengths and patient needs. * Developing and implementation of ... Pharmacy management experience OR minimum 2 years as a Pharmacist (AB). * Fluent with Opioid ...

We'd love to meet you! We're seeking an enthusiastic hybrid Manager-Administrator Lead to help run the day-to-day operations of our dental clinic while creating exceptional patient experiences at the ...

Endocrinologist

Calgary, AB · On-site

$230 - $290/hr

You will support comprehensive patient care through the diagnosis, treatment, and management of patient care. This position requires on-site work at our clinic in Calgary, AB What you will be doing ...

The Alimentiv Site Network Manager will be responsible to drive and deliver on the Alimentiv Site ... patient recruitment and facilitate enhanced service delivery to sites within the ASN. Positions ...

You will report to the Pharmacy Director and will be responsible for providing pharmacy clinical and patient management services to Calgary Co-op members and other patients to meet their healthcare ...

Nurse Practitioner (NP)

Calgary, AB · On-site

CA$60 - CA$65/hr

In addition to direct patient care, the NP collaborates with Travel Health Consultant Registered Nurses (RNs) by offering clinical advice and support related to prescribing and patient management. In ...

Nurse Practitioner (NP)

Calgary, AB · On-site

CA$60 - CA$65/hr

In addition to direct patient care, the NP collaborates with Travel Health Consultant Registered Nurses (RNs) by offering clinical advice and support related to prescribing and patient management. In ...

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Patient Manager information

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Patient jobs in Calgary, AB?

The most popular types of Patient jobs in Calgary, AB are:

Infographic showing various Patient Manager job openings in Calgary, AB as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Outbound Patient Coordinator

Natural Way Chiropractic

Calgary, AB • On-site

Full-time

Re-posted 20 days ago


Job description

OVERVIEWOur Outbound Patient Coordinator is the first voice a prospective patient hears after expressing interest through a Facebook or social media advertisement. This role is responsible for promptly contacting new leads, building rapport, overcoming hesitations, and booking qualified prospects.KEY RESPONSIBILITIESLead Outreach & Follow-Up Contact all new leads within the target response window. Conduct outbound calls adapting to each individual. Simultaneously enter call notes and lead data in real time during each conversation. Follow a structured multi-touch sequence for lead follow-up. Handle common objections (cost, time, etc.) with empathy and evidence-based responses grounded in healthcare knowledge.QUALIFICATIONSRequired Minimum 1 year of outbound sales or appointment-setting experience, preferably in a healthcare or wellness setting. Clear, articulate spoken English - must project professionalism and trust over the phone. Demonstrated ability to talk and type simultaneously; strong typing speed and accuracy to keep up with live call documentation. Advanced computer fluency. Strong proficiency in Microsoft Excel. Experience with Go High Level CRM; pipeline management, workflow automation, and lead tracking is an asset. Highly organized with strong attention to detail and the ability to manage a high-volume lead pipeline with minimal oversight. Positive, coachable attitude and willingness to follow scripts and incorporate feedback. Preferred Background in healthcare, anatomy, physiotherapy, or a related health science field, understanding of musculoskeletal conditions and patient concerns is a strong asset. Experience with Jane App for scheduling and patient communications. Experience in a Medispa, chiropractic, physiotherapy, or sports medicine environment.