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Patient Manager Jobs in Tennessee (NOW HIRING)

The Patient Care Manager strives to ensure regulatory compliance, clinical excellence, and adherence to up-to-date plans of care, as well as financial and administrative control of agency processes ...

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Patient Manager information

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$14

$36

$63

How much do patient manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for patient manager in Tennessee is $36.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $46.68 per hour, depending on experience, location, and employer.

What is a patient manager?

A Patient Manager is a healthcare professional responsible for overseeing the care and experience of patients within a medical facility or healthcare system. Their duties often include coordinating treatment plans, ensuring patients understand their care options, acting as a liaison between patients and medical staff, and helping to resolve any issues related to patient services. Patient Managers work to improve patient satisfaction, streamline communication, and support both clinical and administrative teams. They play a key role in delivering high-quality, patient-centered care.

What are the key skills and qualifications needed to thrive as a patient manager?

To thrive as a Patient Manager, you need strong organizational skills, healthcare administration knowledge, and typically a relevant degree or certification in health management. Familiarity with electronic health record (EHR) systems, patient scheduling software, and healthcare compliance standards is essential. Excellent communication, problem-solving abilities, and empathy are crucial soft skills for coordinating care and supporting both patients and staff. These competencies ensure efficient patient flow, high-quality care delivery, and positive patient experiences within healthcare settings.

How does a patient manager typically collaborate with healthcare providers and administrative staff to ensure quality patient care?

As a Patient Manager, you play a crucial role in coordinating between patients, healthcare providers, and administrative teams. You’ll regularly communicate with doctors, nurses, and support staff to schedule appointments, address patient concerns, and facilitate care plans. This collaboration helps streamline patient flow, resolve issues efficiently, and maintain high standards of care. Building strong relationships within the team is essential for anticipating needs and ensuring patients have a positive experience throughout their treatment journey.

What is the difference between Patient Manager vs Medical Office Coordinator?

AspectPatient ManagerMedical Office Coordinator
CredentialsTypically requires healthcare administration or management experience; certifications like Certified Medical Manager (CMM) are commonOften requires medical office administration experience; certifications like Certified Medical Office Manager (CMOM) are beneficial
Work EnvironmentHospitals, clinics, healthcare facilities managing patient flow and administrative tasksMedical offices, clinics handling scheduling, billing, and patient records
Employer & Industry UsageHealthcare providers, hospitals, clinicsPrivate practices, outpatient clinics, healthcare organizations

While both roles involve healthcare administration, a Patient Manager focuses more on overseeing patient services and care coordination, whereas a Medical Office Coordinator handles daily administrative tasks like scheduling and billing. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Patient jobs in Tennessee?

The most popular types of Patient jobs in Tennessee are:

What cities in Tennessee are hiring for Patient Manager jobs?

Cities in Tennessee with the most Patient Manager job openings:

Infographic showing various Patient Manager job openings in Tennessee as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $75,302 per year, or $36.2 per hour.

Patient Services Coordinator (Float)

Tennessee Oncology

Nashville, TN • On-site

Full-time

Re-posted yesterday


Tennessee Oncology rating

6.8

Company rating: 6.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology's mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Patient Services Coordinator provides total medical office support including registration and scheduling functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, collects co-pays, payments, and schedules appointments, including internal and external. Monitor and distribute inbound and outbound documentation whether electronic or paper format.
ESSENTIAL FUNCTIONS:
  • Answers the telephones and greets patients in a courteous, efficient manner. Routes calls/messages to appropriate discipline/department.
  • Follows policy and procedures outlined by management to ensure standardization of processes across all clinics.
  • Conducts patient check-in, check-out and medical records, following policy and procedures.
  • Functions as preceptor to newly hired staff
  • Properly tracks patients in EHR for next location and ensures patients are not missed.
  • Obtains pre-patient registration, demographic and insurance information and enters appropriately into Patient Management System (PM) or Electronic Health Record (EHR). Including all paper/electronic documents.
  • Ensures eligible patients have proper distress screening
  • Collects co-payments and/or payments at time of service and manages end of day procedure to include daily deposit and sign in sheets.
  • Ensures canceled and missed appointments are followed up and properly documented
  • Schedules patient appointments, including internal and external.
  • Runs and/or works daily reports to identify patients with unscheduled orders
  • Performs tasks related to Governmental, Insurance and Quality Initiative Programs:
    • Ensures communication is distributed to patients regarding program details
    • Generates and distributes to external providers office a Clinical Summary from Electronic Health Record (EHR)
    • Communicates information regarding Patient Engagement Portal and assists with registration process
  • Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests.
  • Ensures proper billing document(s) is faxed with diagnostic order if patient is on study.
  • Prepares the Electronic Health Record (EHR) for next provider visit
  • Obtains necessary records prior to patient's appointment.
  • Follows standard operating procedure (SOP) for external follow ups
  • Opens and distributes mail if necessary.
  • Electronically scans/imports appropriate patient related records into the Electronic Health Record (EHR).
  • Distributes outbound correspondence or copies of records as necessary.
  • Demonstrates excellent customer service. Responds promptly to patient, physician and clinical requests.
  • Communicates to other staff members using Instant Messaging System.
  • Other duties as assigned
  • Ability to travel/float to other clinics for business needs
  • Maintains and ensures confidentiality of patient information
  • Adheres to all Tennessee Oncology policies and procedures

EDUCATION AND EXPERIENCE: (Knowledge, Skills & Abilities)
  • High school graduate or equivalent with GED.
  • Checked off on competencies for registration and scheduling coordinator functions within 90 days
  • 5 years' experience in a professional office with customer service required
  • Strong computer skills including Windows file management and MS Office, and e-mail experience.
  • Electronic Medical Records experience required or within 90 days.
  • Good verbal and written communication skills.
  • Ability to work productively and effectively in a fast-paced environment.
  • Strong organizational skills and attention to detail.
  • Excellent customer service skills.

PHYSICAL REQUIREMENTS:
• Able to travel to satellite clinics when necessary
• Able to lift 25 pounds.

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