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Patient First Jobs in Michigan (NOW HIRING)

IVF Michigan PC

Patient Navigator RN

Ypsilanti, MI · On-site

$30 - $40/hr

Empathetic communicator and educator with a patient-first mindset. * Highly organized, detail-oriented, and tech-savvy. * Ability to work both independently and as part of a multidisciplinary team.

Pinnacle Fertility

Patient Navigator RN

Ypsilanti, MI · On-site

$30 - $40/hr

Empathetic communicator and educator with a patient-first mindset. * Highly organized, detail-oriented, and tech-savvy. * Ability to work both independently and as part of a multidisciplinary team.

Ann Arbor Smiles

Endodontist

Ann Arbor, MI · On-site

We are not a corporate chain; we are a dentist-owned, patient-first practice built on clinical excellence, thoughtful relationships, and a standard of care that puts people before production. We've ...

FCS, Inc.

Psychiatry Physician Assistant

Detroit, MI

$98K - $133K/yr

Certified Psychiatric Physician Assistant Seeking a psychiatric physician assistant who has strong clinical skills and a patient-first approach to help strengthen families. With 25 programs, we offer ...

FCS, Inc.

Psychiatry Physician Assistant

Southgate, MI · On-site

$87K - $119K/yr

Certified Psychiatric Physician Assistant Seeking a psychiatric physician assistant who has strong clinical skills and a patient-first approach to help strengthen families. With 25 programs, we offer ...

FCS, Inc.

Psychiatry Physician Assistant

Livonia, MI

$93K - $126K/yr

A CCBHC facility is seeking a psychiatric physician assistant who has strong clinical skills and a patient-first approach to help strengthen families. With 25 programs, we offer treatment, prevention ...

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All JobsPatient First JobsPatient First Jobs in Michigan

Patient First information

See Michigan salary details

$10

$16

$23

How much do patient first jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for patient first in Michigan is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.60 per hour, depending on experience, location, and employer.

What is a Patient First employee?

A Patient First employee is someone who works at Patient First, a healthcare organization that operates urgent care centers and provides primary care services. These employees can include medical professionals such as physicians, nurses, medical assistants, as well as administrative and support staff. Their main role is to ensure patients receive prompt, high-quality, and compassionate medical care. Patient First employees are trained to handle a variety of medical situations, from minor illnesses and injuries to routine health screenings. The organization emphasizes a patient-centered approach, aiming to make healthcare accessible and convenient.

What is the difference between Patient First vs Medical Assistant?

AspectPatient FirstMedical Assistant
CertificationsVaries by role, often includes CPR, basic life supportCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required
Work EnvironmentClinics, outpatient facilities, hospitalsDoctor's offices, clinics, outpatient settings
Job ResponsibilitiesPatient intake, basic clinical tasks, administrative dutiesVital signs, assisting with exams, administrative support
Employer & Industry UsageHealthcare providers, outpatient clinicsHospitals, clinics, physician offices

Patient First staff typically perform patient care and administrative tasks in outpatient settings, often with varying certifications. Medical Assistants usually hold specific certifications like CMA or RMA and perform clinical and administrative duties in similar healthcare environments. Both roles are essential in delivering patient care but differ mainly in certification requirements and scope of clinical responsibilities.

How does working as a team member at Patient First differ from other healthcare environments?

At Patient First, team members often work in a fast-paced, walk-in urgent care setting, which requires adaptability and strong communication skills. The work environment emphasizes collaboration between physicians, nurses, medical assistants, and administrative staff to ensure efficient patient care. Unlike traditional hospitals, shifts can be more predictable, and the focus is on providing timely, high-quality care for a broad range of non-life-threatening conditions. This structure fosters close teamwork and provides opportunities to develop multifaceted clinical and administrative skills.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong organizational skills, attention to detail, and experience in customer service, typically supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is often required. Excellent communication, empathy, and problem-solving abilities help build rapport with patients and resolve issues efficiently. These skills ensure smooth office operations, enhance patient satisfaction, and support quality healthcare delivery.
Patient First jobs near you
Medical Director Patient Experience and Physician/APP Engagement

Medical Director Patient Experience and Physician/APP Engagement

Henry Ford Health System

Detroit, MI • On-site

Full-time

Posted 7 days ago

Henry Ford Health rating

7.0

Company rating: 7.0 out of 10

Based on 545 frontline employees who took The Breakroom Quiz

404th of 875 rated healthcare providers

Job description

Role Overview
The Medical Director of Patient Experience for Henry Ford Medical Group (HFMG) Primary Care serves as a physician leader with responsibility for designing, implementing, and sustaining a high-quality, patient-centered experience throughout the primary care continuum. This position ensures that care delivered in all modes-including in-person, virtual, and hybrid settings-reflects Henry Ford Health's commitment to excellence, equity, and compassion. Collaboration with clinical, operational, and administrative leaders is essential to embed best practices, measure outcomes, and foster a culture of continuous improvement in patient experience. This is a 0.2 FTE commitment.
Key Responsibilities
Strategic Leadership
The Medical Director develops and executes a patient experience strategy that aligns with HFMG's mission, values, and primary care priorities. They provide physician leadership in the design and integration of innovative care delivery models, with a focus on improving patient experience across all care settings and modalities.
Quality & Performance Improvement
Leading patients experience initiatives is a core part of the role, with emphasis on accessibility, communication, empathy, and coordination of care. The Medical Director utilizes data-driven insights such as CG-CAHPS, Press Ganey results, and patient feedback to identify opportunities for improvement, monitor progress, and ensure accountability. Partnership with quality, safety, and operations teams is critical to align patient experience efforts with broader clinical excellence and value-based care objectives.
Engagement & Culture
Serving as a role model and champion for a patient-first culture within primary care, the Medical Director collaborates with physicians, advanced practice providers, nurses, and staff to enhance team engagement around patient experience. The role includes designing and supporting training, education, and coaching initiatives to strengthen provider-patient communication and cultural humility.
Innovation & Integration
The Medical Director advances the use of digital health tools, virtual visits, and other innovative approaches to improve patient access, continuity, and satisfaction. They ensure consistent patient experience standards are maintained across the continuum of care-including preventive, acute, chronic care management-and collaborate with systemwide patient experience leadership to align primary care initiatives with enterprise-wide goals.
Eligibility
Candidates must be Henry Ford Medical Group providers and able to practice within the Primary Care service. Prior leadership experience is preferred.

What Henry Ford Health employees say

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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