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Patient Financial Associate Jobs in Silver Spring, MD

RadNet

Registered Nurse

Silver Spring, MD · On-site

Demonstrates respect for company property, including any cash and patient financial information on ... Associate's or Bachelor's Degree in Nursing We Offer: * Comprehensive Medical, Dental and Vision ...

Hmixray

Registered Nurse

Rockville, MD · On-site

$55 - $73/hr

Demonstrates respect for company property, including any cash and patient financial information on ... Associate's or Bachelor's Degree in Nursing We Offer: * Comprehensive Medical, Dental and Vision ...

RadNet

Registered Nurse (ACLS certified)

Silver Spring, MD · On-site

$40 - $53/hr

Demonstrates respect for company property, including any cash and patient financial information on ... Associate's or Bachelor's Degree in Nursing We Offer: * Comprehensive Medical, Dental and Vision ...

RadNet

Registered Nurse

Silver Spring, MD · On-site

$40/hr

Demonstrates respect for company property, including any cash and patient financial information on ... Associate's or Bachelor's Degree in Nursing We Offer: * Comprehensive Medical, Dental and Vision ...

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Patient Financial Associate information

See Silver Spring, MD salary details

$14

$33

$70

How much do patient financial associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient financial associate in Silver Spring, MD is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.53 per hour, depending on experience, location, and employer.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What cities near Silver Spring, MD are hiring for Patient Financial Associate jobs?

Cities near Silver Spring, MD with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Access Associate 1 Neurology Clinics - Fairfax

Inova Primary Care

Fairfax, VA • On-site

Full-time

Medical, Dental, Vision, PTO

Posted 9 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 261 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Inova Neurology Clinics - Fairfax is looking for a dedicated Patient Access Associate 1 to join the team. This role will be full-time day shift: Monday- Friday, 8 a.m. to 4:30 p.m.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off and paid parental leave.

Patient Access Associate 1 Job Responsibilities:

  • Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.
  • Selects an appropriate method of communication for audiences and adjusts communication style when needed.
  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.
  • Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
  • Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
  • Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives - if necessary.
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.

Minimum Qualifications:

  • Education: High School Diploma or GED
  • Experience: 1 year of customer service or 1 year of experience in a medical setting. (Associates degree in lieu of experience).

Preferred Qualifications: 

  • 2 years' customer service experience or 1 year experience in a healthcare setting.

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare. 

Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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