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Patient Financial Associate Jobs in Silver Spring, MD

DCS Clinical

Dental Office Manager

Baltimore, MD · On-site

$70K - $80K/yr

... associate provider. Approximately 50% of the practice's patient population is Medicaid, making strong knowledge of patient benefits, scheduling, financial communication, and administrative follow ...

Inova

Patient Access Associates 2

Arlington, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

Inova

Patient Access Associates 2

Annandale, VA · On-site

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

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All JobsPatient Financial Associate JobsPatient Financial Associate Jobs in Silver Spring, MD

Patient Financial Associate information

See Silver Spring, MD salary details

$14

$33

$70

How much do patient financial associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient financial associate in Silver Spring, MD is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.53 per hour, depending on experience, location, and employer.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

Is healthcare finance a good career?

A Patient Financial Associate role involves managing patient billing, insurance claims, and financial records in healthcare settings. It offers stable employment, opportunities for advancement, and requires skills in communication, attention to detail, and familiarity with billing software. Healthcare finance is considered a growing field with steady demand for qualified professionals.

What cities near Silver Spring, MD are hiring for Patient Financial Associate jobs?

Cities near Silver Spring, MD with the most Patient Financial Associate job openings:

Patient Financial Associate jobs near you

Patient Access Associate II, Day Shift, Patient Access

Howard University Hospital

Washington, DC • On-site

$19 - $30.40/hr

Full-time

Re-posted 23 days ago

Howard University Hospital rating

7.6

Company rating: 7.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

261st of 1,065 rated hospitals

Job description

Description
Patient Access Associate II, Day Shift, Patient Access
With over 150 years of caring for our community and each other in the Washington DC area, Howard University Hospital has a world-renowned reputation for high-quality, patient-centric care. Howard University Hospital is the nation's only teaching hospital located on the campus of a Historically Black University and has created a superior learning environment, with groundbreaking research and positive patient outcomes.
Howard University Hospital seeks to hire a Patient Access Associate II in the Patient Access Department, who will embrace our rich and historic tradition of excellence.
As a Patient Access Associate II, you will:
  • Contact insurance carriers and/or reviews information from automated insurance verification systems to determine coverage and eligibility, i.e. ECS line and HDX Eligibility.
  • Initiate and view HDX Eligibility and Search America or similar application to screen all insurance plans during the registration process.
  • Conduct follow ups with patients involved in accidents (motor and industrial) or their representing attorneys to obtain required insurance, financial and/or accident information.
  • Contact insurance companies to inform of elective and emergency admissions, elective and urgent surgical cases, medical admissions, diagnostic cases, and elective ambulatory (in and out) surgical cases prior to and at the time of service.
  • Immediately identify and refer all uninsured patients, refer to third party eligibility vendor and or start financial assistance application.
  • Assist in periodic Charge Master, Service Master or other profile master audits to ensure maximization of revenue capture.
  • Research CPT codes and prepares Self Pay contracts for all self-pay patients.
  • Perform Quality Assurance audits, complete pre-bill reports that affects or delays claim submission.
  • Assume other duties and responsibilities that are related and appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.

Qualifications include:
  • Bachelor's degree in Business, Accounting or Healthcare
  • Five (5) years' experience in patient access/registration, billing, cash collections, insurance, pre-certifications or related experience in a medical center/physician office environment.
  • Certified Healthcare Access Associate (CHAA) or equivalent preferred

Position Details:
  • Job Status/FTE: Full-time, 1.0
  • Shift: Days
  • Work Location: Washington, D.C.
  • Unit/Department: Patient Access
  • CBA Code: 2094-13
  • Pay Range: $19.00 - $30.40 hourly
    • Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

Compliance Statements
Culture of Care: Howard University Hospital supports a Just Culture that promotes accountability, learning, and patient safety.
Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other status protected by applicable law.
Reasonable Accommodation: Howard University Hospital is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. If you require an accommodation during the application or interview process, please contact the Human Resources Department at HUHLA@huhosp.org.
Pay Transparency: Salary ranges listed in job postings reflect the expected compensation range for the position and are provided in accordance with applicable pay transparency laws. Final compensation is determined based on experience, education, internal equity, and other relevant factors.
Disclaimer: The above statements describe the general nature and level of work performed. They are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

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