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Patient Financial Associate Jobs in Silver Spring, MD

Mercy Medical Center

Patient Service Associate

Lutherville, MD

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Glen Burnie, MD

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Baltimore, MD

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Glen Burnie, MD · On-site

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Baltimore, MD · On-site

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Baltimore, MD · On-site

$17.83/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Mercy Medical Center

Patient Service Associate

Baltimore, MD

$26.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Associate) in Foot and Ankle! Mercy Medical Center is honored to be recognized by Newsweek as one ... and financial information and treating all patients with dignity and compassion. The Patient ...

Inova Primary Care

Patient Access Associate 1

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • PTO

Inova Alexandria Hospital is looking for a dedicated Patient Access Associate 1 to join the team ... Interviews patients to secure and document required medical, financial, demographic and insurance ...

New

Inova

Patient Access Associate 1

Alexandria, VA · On-site

$17.72 - $28.30/hr

  • Medical

  • Dental

  • Vision

  • PTO

Inova Alexandria Hospital is looking for a dedicated Patient Access Associate 1 to join the team ... Interviews patients to secure and document required medical, financial, demographic and insurance ...

New

MedStar Health

EMPI Coordinator

Washington, DC · On-site

$20.57 - $36.27/hr

  • Medical

  • Retirement

  • PTO

Collaborates with Privacy Officer Patient Financial Services and others regarding Red Flag alerts ... Associate's degree in Health Information Management preferred Experience * 3-4 years Health ...

MedStar Health

Patient Registration Associate

Washington, DC · On-site

$17.75 - $22.50/hr

Advises patient of his/her financial responsibility and obtains signed financial responsibility ... Associate's degree preferred Experience * 1-2 years Customer service experience required * 1-2 ...

Inova

Patient Access Associates 2

Arlington, VA

  • Medical

  • Dental

  • Vision

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

Inova

Patient Access Associates 2

Annandale, VA · On-site

  • Medical

  • Dental

  • Vision

As Patient Access Associate 2, you will adhere to Inova Health System's "Service Excellence" standards while admitting/scheduling patients, conducting insurance verifications and providing financial ...

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Showing results 21-40

All JobsPatient Financial Associate JobsPatient Financial Associate Jobs in Silver Spring, MD

Patient Financial Associate information

See Silver Spring, MD salary details

$14

$33

$70

How much do patient financial associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for patient financial associate in Silver Spring, MD is $33.04, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $35.53 per hour, depending on experience, location, and employer.

Is healthcare finance a good career?

A career as a Patient Financial Associate involves managing patient billing, insurance claims, and financial counseling, requiring strong communication and attention to detail. Healthcare finance roles are generally stable with opportunities for advancement and often require familiarity with billing software and healthcare regulations. It can be a rewarding career for those interested in healthcare administration and financial management.

What is the difference between Patient Financial Associate vs Medical Billing Specialist?

AspectPatient Financial AssociateMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, billing assistanceProcessing claims, coding, submitting bills to insurers
OverlapYes, both handle billing and insurance processesYes, both involve billing and insurance claims

The Patient Financial Associate and Medical Billing Specialist roles share responsibilities related to billing and insurance. However, the Patient Financial Associate focuses more on patient interactions, account management, and financial counseling, while the Medical Billing Specialist primarily handles claim processing and coding. Both roles are essential in healthcare revenue cycle management and often work closely within healthcare settings.

What are some typical challenges patient financial associates face when helping patients understand their insurance coverage and billing statements?

Patient Financial Associates often encounter challenges when explaining complex insurance policies and billing details to patients who may be unfamiliar or overwhelmed by healthcare terminology. Navigating discrepancies between insurance claims and actual coverage, addressing denied claims, and clarifying patient responsibilities for out-of-pocket costs require strong communication and problem-solving skills. It's common to work closely with both patients and insurance representatives to resolve issues and ensure accurate billing, all while maintaining empathy and professionalism. Effective Associates develop strategies to simplify information and provide reassurance throughout the process.

What are the key skills and qualifications needed to thrive as a patient financial associate, and why are they important?

To thrive as a Patient Financial Associate, you need a solid understanding of medical billing, insurance processes, and healthcare finance, often supported by a relevant associate degree or equivalent experience. Familiarity with hospital information systems, billing software, and coding systems like ICD-10 and CPT is typically required. Strong attention to detail, problem-solving skills, and effective communication are vital soft skills for this role. These competencies ensure accurate billing, prompt reimbursement, and positive patient interactions, which are critical for the financial health of healthcare organizations.

What does a patient financial associate do?

A Patient Financial Associate is responsible for helping patients navigate the financial aspects of their healthcare. They assist with billing, insurance verification, payment processing, and answering questions about charges or coverage. Their goal is to ensure patients understand their financial responsibilities and help resolve any billing issues. Patient Financial Associates often work closely with both patients and insurance companies to facilitate smooth payment processes.
What cities near Silver Spring, MD are hiring for Patient Financial Associate jobs? Cities near Silver Spring, MD with the most Patient Financial Associate job openings:
Patient Financial Associate jobs near you

Patient Service Associate

Mercy Medical Center

Lutherville, MD

$26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Receptionist (Patient Service Associate) in Foot and Ankle!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive


Responsibilities

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value. Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion. The Patient Service Associate is responsible for all front desk operations under the direction of the Practice Manager/Director/Assistant Director, which include, but are not limited to: Scheduling patients, answering phones, scanning medical records, triage patient phone calls for severity/importance, collection of insurance information and verification or benefits, charge entry and payment posting.


Requirements

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred.

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

EDUCATION AND WORK EXPERIENCE

  • Education and Work Experience:
    • High School Diploma or GED
    • A minimum of one year experience is preferred.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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