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Patient Financial Assistant Jobs in Virginia (NOW HIRING)

Riverside Health System Non-Providers

$18.20 - $23.68/hr

Provides a wide range of support to patients for the registration process to include financial ... Able to read and interpret Explanation of Benefit (EOB) and assist with questions. * Requires ...

Riverside

$18.20 - $23.68/hr

Provides a wide range of support to patients for the registration process to include financial ... Able to read and interpret Explanation of Benefit (EOB) and assist with questions. * Requires ...

AEG Vision

Patient Care Coordinator

Reston, VA · On-site

$18.25 - $24/hr

... and patient financial responsibility. * Prepare patient charts and required documentation in ... Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager ...

AEG Vision

Patient Care Coordinator

Reston, VA · On-site

$18.25 - $24/hr

... and patient financial responsibility. * Prepare patient charts and required documentation in ... Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager ...

AEG Vision

Patient Care Coordinator

Reston, VA · On-site

$18.25 - $24/hr

... and patient financial responsibility. * Prepare patient charts and required documentation in ... Perform other duties as needed and as assigned by the Practice Manager, Assistant Practice Manager ...

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Patient Financial Assistant information

What does a patient financial assistant do?

A Patient Financial Assistant helps patients understand and manage their medical bills, insurance coverage, and payment options. They work closely with patients to explain charges, assist with payment plans, and answer questions about billing statements. Additionally, they may help with insurance claims, verify coverage, and provide support for financial assistance programs. Their goal is to ensure patients can navigate the financial aspects of healthcare smoothly and receive the support they need.

What are the key skills and qualifications needed to thrive as a patient financial assistant, and why are they important?

To thrive as a Patient Financial Assistant, you need strong knowledge of medical billing, insurance verification, and healthcare finance, often supported by a high school diploma or associate degree. Familiarity with medical billing software, electronic health records (EHR) systems, and insurance portals is typically required. Excellent communication, attention to detail, and empathy are crucial soft skills for assisting patients and resolving billing concerns. These skills ensure accurate financial processing, positive patient experiences, and compliance with healthcare regulations.

What are some common challenges faced by patient financial assistants when communicating with patients about billing and insurance?

Patient Financial Assistants often encounter challenges such as explaining complex medical bills and insurance policies to patients who may be stressed or unfamiliar with the terminology. Managing patient concerns with empathy while ensuring accurate information is provided requires strong communication skills and patience. Additionally, staying up-to-date with frequent changes in insurance regulations and hospital billing processes is essential to effectively assist patients and avoid misunderstandings.

What is the difference between Patient Financial Assistant vs Medical Billing Specialist?

AspectPatient Financial AssistantMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, healthcare officesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesPatient account management, insurance verification, payment assistanceProcessing insurance claims, coding, billing, and reimbursement

While both roles involve healthcare finance, the Patient Financial Assistant focuses on patient interactions and account management, whereas the Medical Billing Specialist handles the technical aspects of billing and claims processing. Both roles are essential in healthcare revenue cycle management but serve different functions within the billing and patient service process.

What do patient financial assistants do in a hospital?

Patient financial assistants in a hospital help patients understand and manage their medical bills, insurance claims, and payment options. They verify insurance coverage, explain costs, and assist with billing inquiries, often using billing software and requiring strong communication skills.

What is the role of a patient financial assistant?

A patient financial assistant helps patients understand and manage their healthcare costs, including billing, insurance claims, and payment options. They often communicate with insurance companies, verify patient eligibility, and assist with financial counseling to ensure patients can afford necessary care.

What are the most commonly searched types of Patient Financial jobs in Virginia?

The most popular types of Patient Financial jobs in Virginia are:

What cities in Virginia are hiring for Patient Financial Assistant jobs?

Cities in Virginia with the most Patient Financial Assistant job openings:

Patient Financial Assistant jobs near you

Transplant Financial Navigator - Abdominal

Inova

Falls Church, VA • On-site

$21.25 - $29/hr

Other

Medical, Dental, Vision

Posted 7 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 260 frontline employees who took The Breakroom Quiz

239th of 893 rated healthcare providers

Job description


Inova 8095 - Fairfax East is looking for a dedicated Transplant Financial Navigator to join the team. This role will be full-time hybrid (2-days remote upon successful completion of onboarding/training); Monday-Friday, 8:00 AM - 4:30 PM.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
  • Tuition and Student Loan Assistance: offeringup to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offeringpaid time off, paid parental leave, flexible work schedules, and hybrid career opportunities.
Transplant Financial Navigator Job Responsibilities:
  • Educates and trains others in financial counseling policies and procedures. Provides services, in the area of financial needs, to patients, families and the healthcare team members when appropriate.
  • Provides patient and healthcare team members education, links to resources and data collection in support of easing the financial hardship on patients and their families.
  • Partners with Patient Financial Services for claim submission and allocation of payments to the appropriate account. Takes ownership for the Medication Assistance/ Recovery Program. Completes copay assistance applications and follows processes from beginning to end.
  • Efficiently applies for funds and/or grants and foundation programs to pay for out-of-pocket costs for cancer treatments, medications and other healthcare related items that meet our patients needs. Assists others in using online payer systems to complete insurance verification.
  • Serves as a patient advocate, Liaison and educator to assist patients with understanding the cost of care and navigating the continuum of care. Serves as a Liaison between physicians, clinical teams, patients, pharmacies, research teams and contracted insurance plans.
  • Serves as an expert in insurance verification, eligibility, medical necessity and the attainment of drug authorizations when required by insurance carriers for all medications ordered and administered in the program.
  • Assists in-house financial services team with admission authorizations for related visits. Works with health insurance providers to determine coverage, benefit limits and financial responsibility while conveying this information to the clinical team, patients and families.
  • Performs other duties as assigned.
Minimum Qualifications:
  • Education: High School or GED
  • Experience: 4 years of Patient Financial Services
Preferred Qualifications:
  • Experience: Familiarity with a variety of insurance plans, coverage verification, and billing processes; Previous experience in transplant finance, patient financial navigation, or a related healthcare financial role
  • Other: Proficiency in Microsoft Office Suite, including Excel or other spreadsheet tools; Excellent verbal, written, and phone communication skills; Demonstrated ability to collaborate effectively with patients, families, and interdisciplinary teams

About Us
We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better - to shape a more compassionate future for healthcare.
Inova Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

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