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Patient Encounter Associate Jobs in Virginia (NOW HIRING)

Mental Health Pros by VABODE

Medical Scribe

Richmond, VA · On-site

$17.50 - $20/hr

The Medical Scribe documents patient encounters in real time, ensuring timely, accurate, and ... Associate's or Bachelor's degree in Health Information Management, Healthcare Administration ...

Riverside

$16.80 - $21.83/hr

Ensures that patient experience is conveyed in every encounter, that courtesy and respect are ... Associates Degree, Business or related field (Preferred) Experience * 1 year Related office ...

Riverside Health System Non-Providers

$16.80 - $21.83/hr

Ensures that patient experience is conveyed in every encounter, that courtesy and respect are ... Associates Degree, Business or related field (Preferred) Experience * 1 year Related office ...

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Patient Encounter Associate information

See Virginia salary details

$12

$23

$30

How much do patient encounter associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient encounter associate in Virginia is $23.21, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $28.12 per hour, depending on experience, location, and employer.

What is a patient encounter associate?

A Patient Encounter Associate is a healthcare professional who supports administrative and clerical functions within medical facilities, such as hospitals or clinics. Their primary responsibilities include greeting and registering patients, verifying insurance information, managing patient records, and scheduling appointments. They act as a liaison between patients and medical staff to ensure a smooth and efficient patient experience. Patient Encounter Associates play a critical role in maintaining accurate documentation and providing excellent customer service in a fast-paced healthcare environment.

What are the key skills and qualifications needed to thrive as a patient encounter associate, and why are they important?

To thrive as a Patient Encounter Associate, you need strong organizational skills, attention to detail, and experience in healthcare administration, often supported by a high school diploma or associate degree. Familiarity with electronic medical record (EMR) systems, scheduling software, and basic office equipment is typically required. Excellent interpersonal communication, customer service, and the ability to multitask make candidates stand out in this role. These skills and qualities ensure efficient patient intake, accurate recordkeeping, and a positive experience for both patients and healthcare teams.

What is the difference between Patient Encounter Associate vs Medical Receptionist?

AspectPatient Encounter AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, data entry, appointment scheduling, insurance verificationGreeting patients, scheduling appointments, answering phones, managing patient records

Both roles involve front-office patient interactions, but Patient Encounter Associates typically handle more clinical-related tasks like insurance verification and data entry, while Medical Receptionists focus on greeting patients and administrative support. The roles often overlap, but the Patient Encounter Associate may require additional healthcare-specific knowledge or certifications.

What are some common challenges faced by patient encounter associates, and how can they be managed?

Patient Encounter Associates often navigate high patient volumes, balancing administrative duties with providing excellent customer service. Managing multiple tasks—such as verifying patient information, scheduling appointments, and addressing patient inquiries—requires strong organizational and communication skills. Adapting quickly to changes in workflow and staying calm under pressure can help ensure a smooth patient experience. Building familiarity with electronic health record (EHR) systems and collaborating closely with clinical staff can also mitigate workflow challenges.

What cities in Virginia are hiring for Patient Encounter Associate jobs?

Cities in Virginia with the most Patient Encounter Associate job openings:

Patient Encounter Associate jobs near you

Physician Associate

Tidewater Neurologists, Inc. & Sleep Disorders Specialists

Virginia Beach, VA • On-site

$88K - $120K/yr

Full-time

Medical, Dental, Vision

Re-posted 28 days ago

Job description

Physician Associate (PA) – Sleep Medicine | Full-Time | Tidewater Neurologists and Sleep Disorder Specialists (Virginia)

Location: Virginia | Job Type: Full-Time | Specialty: Sleep Medicine / Neurology Employer: Tidewater Neurologists and Sleep Disorder Specialists (TNI) — Tnisleep.com

Are you a Physician Associate (PA) in Virginia looking to grow your career in sleep medicine? Tidewater Neurologists and Sleep Disorder Specialists (TNI) is hiring a full-time Physician Associate / Physician Assistant to join our expanding sleep disorder and neurology practice. If you're passionate about improving patients' sleep health through evidence-based, compassionate care, we'd love to hear from you.

About Tidewater Neurologists, Inc. & Sleep Disorders Specialists – A Leader in Sleep Disorder Care

At the forefront of sleep health, TNI stands as a beacon of excellence in diagnosing and treating sleep disorders. Our mission is to elevate our patients' quality of life through comprehensive care, state-of-the-art diagnostics, and treatments grounded in solid research. As we grow and broaden our reach, we're seeking a dedicated Physician Associate to strengthen our vibrant team.

Physician Associate Job Overview

Step into a key role as a full-time Physician Associate (PA) at TNI, where your expertise will be crucial in evaluating, diagnosing, and managing sleep disorders. Working in a collaborative environment alongside physicians, sleep technologists, and support staff, you'll deliver top-tier care that enhances patients' sleep health and overall well-being.

Key Responsibilities

Thorough Evaluations

  • Perform detailed patient assessments, gather medical histories, conduct physical exams, and evaluate sleep concerns

Diagnostic Interpretation

  • Analyze sleep studies, including polysomnography and home sleep apnea tests, to inform patient care

Collaborative Diagnosis & Care Planning

  • Partner with physicians to pinpoint diagnoses and craft effective, evidence-based treatment strategies

Treatment Oversight

  • Develop and execute individualized treatment plans
  • Manage medications and interventions for sleep disorders
  • Educate patients on sleep hygiene and lifestyle changes to support better outcomes

Ongoing Care & Documentation

  • Manage follow-up visits and adjust treatment plans as needed
  • Coordinate specialist referrals
  • Maintain thorough, accurate documentation of patient encounters

Patient Advocacy

  • Deliver care with empathy and compassion
  • Support patients and families throughout their treatment journey
  • Address patient concerns to ensure a supportive care experience
Qualifications & Requirements
  • Current, valid Physician Associate (PA) license in Virginia
  • Experience in sleep medicine is a plus but not required
  • Strong clinical assessment and diagnostic skills
  • Excellent communication and interpersonal abilities
  • Commitment to patient-first, compassionate healthcare
  • Proven ability to thrive in a multidisciplinary, team-based setting
Why Join TNI? Benefits & Perks
  • Competitive salary with a comprehensive benefits package, including medical, dental, and vision coverage
  • Opportunities for professional growth and career advancement
  • Collaborative, supportive work environment
  • The chance to make a meaningful impact in the growing field of sleep medicine
Apply Today

If you're a Virginia-licensed Physician Associate ready to advance your career in sleep medicine, we'd love to connect with you. Learn more about TNI at Tnisleep.com and apply today to join our team.