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Patient Communication Rep Jobs in Kentucky (NOW HIRING)

CommonSpirit Health

Patient Access Representative

London, KY · On-site

$14.50 - $18.50/hr

Communicate patient financial responsibility using established education tools and scripts, including estimates and patient liabilities, and collect payments at the time of service as appropriate.

CommonSpirit Health

Patient Access Representative

Berea, KY · On-site

$14.50 - $18.50/hr

Communicate patient financial responsibility using established education tools and scripts, including estimates and patient liabilities, and collect payments at the time of service as appropriate.

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Patient Communication Rep information

How do you become a patient communication representative?

To become a patient communication representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service or healthcare settings can be beneficial, and familiarity with electronic health records or communication tools is often preferred.

What cities in Kentucky are hiring for Patient Communication Rep jobs?

Cities in Kentucky with the most Patient Communication Rep job openings:

Infographic showing various Patient Communication Rep job openings in Kentucky as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Patient Service Representative

Elizabethtown, KY • On-site

Forefront Dermatology
Health Care and Social Assistance • 1 - 5K employees
Learn more about Forefront Dermatologyexternal

$500/wk

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 hours ago

Forefront Dermatology rating

5.7

Company rating: 5.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

Job description

Overview

Come join our team! We have an immediate need for a Patient Service Representative in our Elizabethtown, KY clinic! If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!

The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.

Schedule: This is a full-time 40 hours per week position with a variable schedule. Start and end times may vary from day to day based on business needs, with shifts occurring between 6:30 a.m. and 4:30 p.m. Flexibility in both start and end times is required.

Applicants must be able to accommodate a variable schedule and should apply only if they are available to work varying hours within this timeframe.

Here are just a few things we offer:

  • Access to health, dental, and vision insurance
  • Health Savings Account $500 matching contribution
  • Eligible for PTO and Holiday pay
  • Company paid life insurance and long-term disability (full-time only)
  • Access to voluntary short term disability insurance (full-time only)
  • Access to additional life insurance
  • Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
  • 401K with employer contribution
  • Profit sharing
  • Employee discounts
  • And much more!
 
 
 

Responsibilities

Essential Functions

  • Performs opening and closing clinic duties
  • Greets patients, checks in for appointments and verifies insurance
  • Scans documents into electronic health record
  • Maintains tidiness of waiting area and reception counter throughout the day
  • Checks schedules for added, canceled and no-show appointments throughout the day
  • Schedules follow up appointments as needed
  • Responds to designated tasks in the electronic health record
  • Orders clinic office supplies
  • Sells and tracks cosmetic products
  • Distributes mail
  • Prepares for next day scheduled appointments
 
 
 

Qualifications

Knowledge, Skills & Abilities

  • High school diploma or equivalent is required
  • 1+ years of recent medical office experience or in a similar capacity is preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Must possess excellent customer service, communication and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm is preferred
  • Must possess attention to detail
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Must demonstrate professional appearance and manner at all times
  • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
  • Ability to maintain confidentiality of information
 
 
 
Forefront will never request personal information, such as your social security number or banking information, via text or email. In addition, Forefront does not use external messaging applications such as WireApp or Skype to communicate with candidates. If you receive communication or requests of this nature, delete them. Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants that is free from discrimination based upon age, race, religion, color, disability, marital status, sex (including pregnancy), national origin, ancestry, ethnicity, sexual orientation, gender identity or expression, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact hr@forefrontderm.com to let us know the nature of your request and your contact information.Qualifications:

Knowledge, Skills & Abilities

  • High school diploma or equivalent is required
  • 1+ years of recent medical office experience or in a similar capacity is preferred
  • Proficient in basic computer functions
  • Ability to learn new software quickly
  • Must possess excellent customer service, communication and organizational skills
  • Ability to operate standard office equipment
  • Ability to type a minimum of 40 wpm is preferred
  • Must possess attention to detail
  • Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team
  • Ability to respond positively to constructive feedback and direction from supervisors
  • Must demonstrate professional appearance and manner at all times
  • Must display a friendly, cheerful, tactful, and polite demeanor, and must be compassionate and caring in dealing with others
  • Ability to maintain confidentiality of information
 
 
 
Education:UNAVAILABLEEmployment Type: FULL_TIME

What Forefront Dermatology employees say

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