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Patient Care Associate Jobs in Racine, WI (NOW HIRING)

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Patient Care Associate information

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How much do patient care associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for patient care associate in Racine, WI is $21.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $26.59 per hour, depending on experience, location, and employer.

What is a patient care associate?

Patient Care Associates (PCAs) are healthcare professionals who assist nurses and other medical staff in providing basic care to patients in hospitals, clinics, or long-term care facilities. Their responsibilities often include helping patients with daily activities like bathing, dressing, feeding, and mobility. PCAs also monitor vital signs, report changes in patient conditions, and ensure a safe and clean environment. They play a critical role in supporting both patients and the healthcare team, fostering comfort and well-being during a patient’s stay.

What are the key skills and qualifications needed to thrive as a patient care associate?

To thrive as a Patient Care Associate, you need a solid understanding of basic patient care, vital sign monitoring, and infection control, often supported by a high school diploma and completion of a certified nursing assistant (CNA) program. Familiarity with electronic health record (EHR) systems and basic medical equipment is typically required. Strong communication, compassion, and teamwork skills help Patient Care Associates effectively support patients and collaborate with healthcare professionals. These abilities are crucial for delivering safe, high-quality patient care and maintaining efficient healthcare operations.

What are some of the common challenges patient care associates face when balancing patient needs with administrative tasks?

Patient Care Associates often find themselves juggling direct patient care responsibilities—such as assisting with daily living activities and monitoring vital signs—with necessary administrative duties like updating patient records and coordinating with nursing staff. Time management and prioritization are key challenges, especially during busy shifts or in understaffed situations. Effective communication and teamwork help ensure that patient needs are met promptly without compromising documentation and procedural accuracy. Developing strong organizational skills can make it easier to manage these demands and provide high-quality patient care.

What is the difference between Patient Care Associate vs Certified Nursing Assistant?

AspectPatient Care AssociateCertified Nursing Assistant
CertificationsTypically requires a Patient Care Technician or similar certificationRequires CNA certification
Work EnvironmentHospitals, clinics, long-term care facilitiesHospitals, nursing homes, long-term care facilities
Job DutiesAssisting with patient care, vital signs, basic proceduresBasic patient care, hygiene, vital signs, mobility assistance

Both roles involve direct patient care in healthcare settings and may require similar certifications. However, Patient Care Associates often have a broader scope of duties and may work in more diverse environments, while CNAs focus primarily on basic patient assistance and hygiene tasks.

What are the duties of a patient care associate?

A patient care associate (PCA) provides basic patient care under the supervision of nursing staff, including assisting with activities of daily living such as bathing, dressing, and feeding. They also monitor patient vital signs, help with mobility, and maintain a clean and safe environment, often using electronic health records and basic medical equipment. Strong communication skills and basic healthcare training are essential for this role.

What are the most commonly searched types of Patient Care jobs in Racine, WI?

The most popular types of Patient Care jobs in Racine, WI are:

What cities near Racine, WI are hiring for Patient Care Associate jobs?

Cities near Racine, WI with the most Patient Care Associate job openings:

Infographic showing various Patient Care Associate job openings in Racine, WI as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, and 7% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $45,667 per year, or $22 per hour.

Per Diem Associate Patient Care Coordinator

UnitedHealth Group

Mukwonago, WI • On-site

$16 - $29/hr

Part-time

Retirement

Re-posted 19 days ago


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

192nd of 898 rated healthcare providers


Job description

$750 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together.
This position is a Per Diem Associate Patient Care Coordinator, supporting patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing, for campuses within Hospital and Medical Group departments. Employees are required to work 2 shifts per pay period. Our office is located at 240 Maple Ave., Mukwonago, WI.
We offer 6-8 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
  • Complete patient registration, verify demographics/insurance, and maintain accurate patient records.
  • Provide exceptional customer service, answer phones, manage patient inquiries, communicate delays, and ensure patient needs are met.
  • Schedule, reschedule, and coordinate appointments while following provider protocols and patient needs.
  • Collect copays and balances, process payments, reconcile cash transactions, and comply with financial policies.
  • Route patient concerns, refill requests, and other clinical communications to the appropriate care team.
  • Manage work queues, online registrations, patient documentation, forms, and electronic communications within the EMR.
  • Maintain forms, process mail and faxes, manage inventory, generate patient correspondence, and support daily clinic operations.
  • Utilize EMR and other required systems and applications to support patient access and operational workflows.
  • Maintain an organized reception area, monitor patient flow, and support a positive patient experience.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • High School Diploma/GED
  • 2+ years of customer service experience in a medical/healthcare environment
  • Basic level of proficiency with Microsoft Office products
  • Ability to work on a per diem basis within a variety of shifts to support a 24-hour operation (generally about 1 shift per week)
  • Ability to commute to 240 Maple Ave, Mukwonago, WI
  • Must be 18 years of age OR older
  • Access to reliable transportation and valid US driver's license

Preferred Qualifications:
  • Experience with electronic medical records system
  • Experience in a medical office
  • Knowledge of medical terminology
  • Ability to handle emergency/high pressure situations

Soft Skills:
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Demonstrated ability to work in fast paced environments

PLEASE NOTE The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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