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Patient Billing Jobs in Indiana (NOW HIRING)

Franciscan Alliance

Patient Access Rep II

Lafayette, IN · On-site

$16.75 - $21.25/hr

Enter patient billing and clinical data. * Identify co-payment procedures and fiscal procedures related to registration procedures. * Complete computer and telephone pre-registrations to maintain ...

Franciscan Alliance

Patient Access Rep

Michigan City, IN · On-site

$16.75 - $21.50/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

Franciscan Alliance

Patient Access Rep

Rensselaer, IN · On-site

$15.50 - $20/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

Franciscan Alliance

Patient Access Rep

Crawfordsville, IN · On-site

$16.75 - $21.50/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

Franciscan Alliance

Patient Access Rep

Lafayette, IN · On-site

$16.75 - $21.25/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

Franciscan Alliance

Patient Access Rep

Indianapolis, IN · On-site

$16.50 - $21/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

Franciscan Alliance

Patient Access Rep I

Michigan City, IN · On-site

$16.75 - $21.50/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

New

Unity Physicians Hospital

Patient Navigator

Mishawaka, IN · On-site

$18.25 - $25/hr

Obtains billing and insurance information into the Electronic Health Record. 12. Completes reminder ... patient accounts and bank deposits. • Research skills are essential in locating guarantor ...

Franciscan Alliance

Patient Access Rep I

Lafayette, IN

$16.50 - $21.25/hr

Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data. * Verbally interview patient and/or family in order to obtain registration ...

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All JobsPatient Billing JobsPatient Billing Jobs in Indiana

Patient Billing information

See Indiana salary details

$12

$19

$26

How much do patient billing jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for patient billing in Indiana is $19.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $21.49 per hour, depending on experience, location, and employer.

What is patient billing?

Patient billing is the process of generating and managing invoices for medical services provided to patients. It involves collecting patient information, calculating charges for treatments and procedures, submitting claims to insurance companies, and ensuring that payments are received. Patient billing specialists also handle questions about bills, process payments, and work with patients to resolve any discrepancies or payment plans. Accurate patient billing is essential for healthcare providers to maintain financial health and compliance with regulations.

What are some common challenges faced by professionals in patient billing, and how can they be managed?

Professionals in patient billing often encounter challenges such as handling complex insurance claims, staying up-to-date with changing healthcare regulations, and ensuring accurate patient information. Managing these challenges typically involves ongoing training, effective use of billing software, and strong communication skills when clarifying details with both patients and insurance providers. Many teams also hold regular meetings to discuss updates and troubleshoot issues, fostering a collaborative environment to address billing discrepancies efficiently.

What are the key skills and qualifications needed to thrive as a patient billing specialist, and why are they important?

To thrive as a Patient Billing Specialist, you need a solid understanding of medical billing processes, health insurance policies, and basic accounting principles, often supported by a high school diploma or relevant certification. Familiarity with billing software such as Epic, Medisoft, or Kareo, as well as knowledge of ICD-10 and CPT coding systems, is typically required. Attention to detail, strong organizational skills, and effective communication are essential soft skills for managing complex billing inquiries and resolving patient concerns. These competencies ensure accurate billing, timely reimbursement, and positive patient experiences, which are crucial for healthcare providers' financial health.

What is the difference between Patient Billing vs Medical Billing Specialist?

AspectPatient BillingMedical Billing Specialist
CredentialsHigh school diploma, certification often preferredHigh school diploma, certification often preferred
Work EnvironmentHealthcare offices, hospitals, clinicsHealthcare offices, hospitals, clinics
Primary ResponsibilitiesCollecting patient payments, insurance follow-up, billing inquiriesProcessing insurance claims, coding, billing submissions
Employer & Industry UsageHospitals, clinics, private practicesHospitals, billing companies, healthcare providers

Patient Billing focuses on managing patient payments and inquiries, while Medical Billing Specialists handle insurance claims and coding. Both roles work closely within healthcare billing but differ in their primary tasks and interactions with insurance companies versus patients.

Are patient billers in high demand?

Patient billers are in steady demand due to the ongoing need for medical billing and coding in healthcare facilities. The role often requires familiarity with billing software and healthcare regulations, and job growth is expected to be stable as healthcare services expand.
Patient Billing jobs near you
Infographic showing various Patient Billing job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $40,606 per year, or $19.5 per hour.

Patient Billing Representative

Indianapolis, IN • On-site, Remote

Five Star Solutions
See more jobs at Five Star Solutionsexternal

$14/hr

Full-time

Posted 23 days ago

Job description

Join us as a Patient Billing Specialist, where you'll support patients with payment processing, billing education, insurance verification, and claims-related inquiries. This role delivers empathetic, accurate, and compliant service while navigating healthcare billing systems and policies. Agents perform all payment processing and payment plan functions in addition to advanced billing, insurance, and claims support.
This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY
Qualifications
  • Customer service or call center experience required.
  • Healthcare billing, insurance, or claims experience strongly preferred.
  • Payment processing or financial transaction experience preferred.
  • High school diploma or GED required; additional billing or healthcare education a plus.
  • Technical proficiency with EMR systems and standard computer applications.
  • Ability to work independently in a remote or virtual environment.
  • Must be able to speak, read, write, and understand English.
  • Background check required in accordance with applicable laws.

Essential Functions
These functions emphasize patient advocacy, analytical billing expertise, regulatory awareness, and high-quality service delivery.
Patient Payment & Account Support
  • Accurately process patient payments via phone in accordance with Privia financial responsibility policies.
  • Create, update, and maintain payment plans following established guidelines.
  • Ensure transaction accuracy, proper documentation, and data integrity.

Billing, Insurance & Claims Support
  • Interpret and clearly explain claim notes, balances, and billing outcomes to patients.
  • Verify, audit, and update insurance information for completeness and accuracy.
  • Add or update insurance data within the EMR and resubmit pending or corrected claims.
  • Educate patients on billing concepts including coordination of benefits, deductibles, coinsurance, copays, timely filing, and claim denials.
  • Identify discrepancies and coordinate with internal teams to resolve billing-related issues.

Problem Resolution & Patient Education
  • Research account history to determine the root cause of billing or payment concerns.
  • Recommend appropriate resolutions and next steps in alignment with Privia policies.
  • Maintain professionalism and empathy during complex or sensitive financial discussions.

Resource & System Utilization
  • Utilize Privia-approved billing systems, EMR platforms, tools, and knowledge resources.
  • Navigate multiple systems simultaneously while assisting patients.
  • Adhere to all documentation, privacy, and security requirements.

Reliability & Continuous Learning
  • Maintain schedule adherence and consistent availability during assigned hours.
  • Complete all required Privia and client-mandated training.
  • Participate in ongoing uptraining and cross-training initiatives.

Ethical & Compliant Conduct
  • Uphold HIPAA requirements, confidentiality standards, and Privia security protocols.
  • Demonstrate professionalism, accountability, and patient-centered service in all interactions.

Requirements
  • Strong verbal and written communication skills.
  • Analytical problem-solving abilities and high attention to detail.
  • Solid understanding of healthcare billing and insurance concepts.
  • Ability to clearly explain complex billing information in patient-friendly language.
  • Comfort working across multiple systems and tools simultaneously.
  • Organized, self-motivated, and collaborative approach to work.

Pay and Benefits
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between - 9:00am-6:00pm (EST) ; Work Days - M-F
Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
$14 - $14 an hour
The above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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