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Patient Associate Jobs in Springfield, VA (NOW HIRING)

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All JobsPatient Associate JobsPatient Associate Jobs in Springfield, VA

Patient Associate information

See Springfield, VA salary details

$13

$24

$32

How much do patient associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for patient associate in Springfield, VA is $24.46, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.62 per hour, depending on experience, location, and employer.

What is the difference between Patient Associate vs Medical Assistant?

AspectPatient AssociateMedical Assistant
Required CredentialsHigh school diploma; on-the-job trainingHigh school diploma; certification often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job ResponsibilitiesPatient support, scheduling, administrative tasksClinical tasks, patient prep, administrative duties
Industry UsageHealthcare, patient care supportHealthcare, clinical support roles

While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.

What are the duties of a patient associate?

A patient associate assists healthcare staff by providing support to patients, such as helping with daily activities, ensuring comfort, and communicating patient needs to medical teams. They may also perform basic clerical tasks, monitor patient conditions, and maintain a clean and safe environment, often requiring good communication skills and basic medical knowledge.

What are the most commonly searched types of Patient jobs in Springfield, VA?

The most popular types of Patient jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Patient Associate jobs?

Cities near Springfield, VA with the most Patient Associate job openings:

Patient Associate jobs near you

Patient Access Associate 2 (Medical House Calls Program)

Ashburn, VA • On-site

Inova Health System
Health Care and Social Assistance • 10K+ employees
Learn more about Inova Health Systemexternal

Other

Medical, Dental, Vision, PTO

Posted 4 days ago

Inova Health System rating

7.5

Company rating: 7.5 out of 10

Based on 261 frontline employees who took The Breakroom Quiz

231st of 898 rated healthcare providers

Job description

Patient Access Associate 2

Inova Fairfax Medical Campus is looking for a dedicated Patient Access Associate 2 to join the Medical House Calls Program team at 2700 Prosperity Ave. This role will be Full-time Day shifts Monday to Friday.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

  • Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
  • Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
  • Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
  • Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
  • Work/Life Balance: offering paid time off, paid parental leave.

Patient Access Associate 2 Job Responsibilities:

  • Expresses sincere concern and empathy when dealing with customer complaints.
  • Accesses appropriate systems/services to confirm insurance coverage or other means of payment.
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
  • Identifies and communicates payroll authorization and referral requirements to patients.
  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
  • Delivers an acceptable volume of work with high levels of accuracy while improving inefficiencies and minimizing repetitive errors by revising current workflow procedures.
  • Recognizes when a problem needs to be elevated for resolution and involves others in the problem solving process when additional input is needed.

Minimum Requirements:

  • Education: High School diploma or equivalent
  • Experience: 1 year of healthcare patient access experience OR 1 year of experience in healthcare revenue cycle OR Bachelors degree in lieu of experience

What Inova Health System employees say

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Benefits

Hours and flexibility

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