POSITION ROLE The role of the Patient Experience Associate is to provide each individual that contacts the office with an experience that exceeds the individual's expectations. ROLE RESPONSIBILITIES
POSITION ROLE The role of the Patient Experience Associate is to provide each individual that contacts the office with an experience that exceeds the individual's expectations. ROLE RESPONSIBILITIES
PATIENT DINING ASSOCIATE
Jasper, AL · On-site
$16/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
PATIENT DINING ASSOCIATE
Jasper, AL · On-site
$16/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
PATIENT DINING ASSOCIATE
Mobile, AL · On-site
$14.25/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
PATIENT DINING ASSOCIATE
Mobile, AL · On-site
$14.25/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and ... families and associates of the organization. Mathematical Skills: Ability to add, subtract ...
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and ... families and associates of the organization. Mathematical Skills: Ability to add, subtract ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
Make a Difference The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes ...
PATIENT DINING ASSOCIATE (FULL TIME)
Jasper, AL · On-site
$16/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
PATIENT DINING ASSOCIATE (FULL TIME)
Jasper, AL · On-site
$16/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
* We are hiring immediately for full time PATIENT DINING ASSOCIATE positions. * Location : Walker Baptist - 3400 Highway 78 East, Jasper, AL 35501. Note: online applications accepted only. * Schedule ...
PATIENT DINING ASSOCIATE (FULL TIME)
Mobile, AL · On-site
$14.25/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
PATIENT DINING ASSOCIATE (FULL TIME)
Mobile, AL · On-site
$14.25/hr
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
* We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. * Location : Mobile Infirmary - 5 Mobile Infirmary Circle, Mobile, AL 36607. Note: online applications ...
PATIENT TRANSPORTER
Birmingham, AL · On-site
$14/hr
We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:
PATIENT TRANSPORTER
Birmingham, AL · On-site
$14/hr
We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:
PATIENT TRANSPORTER
Birmingham, AL · On-site
$14/hr
We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:
PATIENT TRANSPORTER
Birmingham, AL · On-site
$14/hr
We asked some of our associates why they love working for Touchpoint. Click here to see what they said! Job Summary Patient Transporter Facilitating Internal Hospital Patient Moves Summary:
About the role POSITION SUMMARY The PRN Patient Experience Associate / Care Coordinator is a dual-role position responsible for supporting both front desk operations and care coordination within Sage ...
About the role POSITION SUMMARY The PRN Patient Experience Associate / Care Coordinator is a dual-role position responsible for supporting both front desk operations and care coordination within Sage ...
About the role POSITION SUMMARY The PRN Patient Experience Associate / Care Coordinator is a dual-role position responsible for supporting both front desk operations and care coordination within Sage ...
About the role POSITION SUMMARY The PRN Patient Experience Associate / Care Coordinator is a dual-role position responsible for supporting both front desk operations and care coordination within Sage ...
PATIENT TRANSPORTER
Fairhope, AL · On-site
$13.50/hr
* We are hiring immediately for a full time PATIENT TRANSPORTER position. * Location : Thomas ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Fairhope, AL · On-site
$13.50/hr
* We are hiring immediately for a full time PATIENT TRANSPORTER position. * Location : Thomas ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Fairhope, AL · On-site
$13.50/hr
* We are hiring immediately for a full time PATIENT TRANSPORTER position. * Location : Thomas ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Fairhope, AL · On-site
$13.50/hr
* We are hiring immediately for a full time PATIENT TRANSPORTER position. * Location : Thomas ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Mobile, AL · On-site
$13.50/hr
* We are hiring immediately for full time and part time PATIENT TRANSPORTER positions. * Location ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Mobile, AL · On-site
$13.50/hr
* We are hiring immediately for full time and part time PATIENT TRANSPORTER positions. * Location ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Mobile, AL · On-site
$13.50/hr
* We are hiring immediately for full time and part time PATIENT TRANSPORTER positions. * Location ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
PATIENT TRANSPORTER
Mobile, AL · On-site
$13.50/hr
* We are hiring immediately for full time and part time PATIENT TRANSPORTER positions. * Location ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...
Patient Associate information
See Alabama salary details
$11.33 - $12.84
2% of jobs
$12.84 - $14.34
6% of jobs
$14.34 - $15.85
8% of jobs
$17.01 is the 25th percentile. Wages below this are outliers.
$15.85 - $17.35
11% of jobs
$17.35 - $18.86
8% of jobs
The median wage is $20.21 / hr.
$18.86 - $20.36
16% of jobs
$20.36 - $21.87
7% of jobs
$21.87 - $23.37
8% of jobs
$23.37 - $24.88
6% of jobs
$25.01 is the 75th percentile. Wages above this are outliers.
$24.88 - $26.38
15% of jobs
$26.38 - $27.89
12% of jobs
$11
$21
$27
How much do patient associate jobs pay per hour?
What is the difference between Patient Associate vs Medical Assistant?
| Aspect | Patient Associate | Medical Assistant |
|---|---|---|
| Required Credentials | High school diploma; on-the-job training | High school diploma; certification often preferred |
| Work Environment | Hospitals, clinics, outpatient facilities | Clinics, hospitals, physician offices |
| Job Responsibilities | Patient support, scheduling, administrative tasks | Clinical tasks, patient prep, administrative duties |
| Industry Usage | Healthcare, patient care support | Healthcare, clinical support roles |
While both roles support patient care, Patient Associates primarily focus on patient support and administrative tasks, whereas Medical Assistants perform clinical duties alongside administrative work. Understanding these differences helps in choosing the right career path or job search focus.
What are the duties of a patient associate?

Other
Medical, PTO
Re-posted 23 days ago
Job description
Pathway Healthcare is an employee focused company that prides itself on patient care. We value our team members and want our team members to experience a positive culture where they feel valued. Our team members have access to health benefits, including Teledoc that is free to all full-time employees, as well as PTO, and paid holidays. If you want to be a part of a team where you will be valued and have opportunity to grow, then send us your resume!
POSITION ROLE
The role of the Patient Experience Associate is to provide each individual that contacts the office with an experience that exceeds the individual’s expectations.
ROLE RESPONSIBILITIES
- Greet patients in a kind manner, making the patient feel welcome and safe in the office environment.
- Answer incoming phone calls (WITH A SMILE), create telephone encounters, and check and respond to voicemails in a timely manner.
- Facilitate and assist the patient in completing new patient paperwork, gathering all appropriate information from the patient including demographic, insurance card, identification, and other necessary documentation. Scan this information along with any other needed documents into the electronic medical record.
- Review and update if needed patient demographic/insurance information at each visit.
- Handle any requests for medical records appropriately, being aware of HIPAA and CFR 42 guidelines.
- Call patients that “no-showed” their appointments to check on their well-being.
- When necessary, assist with patient flow by escorting the patient to the exam room and communicate with nurse and providers that the patient is in the exam room.
- Collect patient co-pays and collect on outstanding balances by collecting cash or running debit/credit cards at each visit.
- Schedule patient counseling and medical appointments per provider instructions.
- Contact insurance companies to verify patient insurance coverage and obtain information on co-pays and other needed information.
- Complete various reports including:
- Day sheets in the electronic medical record.
- Reconcile daily cash transactions with the daily bank receipt.
- Upload end of day documents to server.
- Update referral tracking sheet.
- Ask and encourage patients to complete the patient satisfaction survey.
- Escort patient to counselor or telehealth room for appointment.
- Set up Zoom to connect with Counselors and communicate with staff at the facility that the patient is ready to be seen.
- Other administrative tasks to help with office operations.
QUALIFICATIONS & EDUCATION REQUIREMENTS
To be successful, the Patient Experience Associate must possess the following:
- High School Diploma or GED
- Demonstrated excellent organizational skills
- Ability to treat people in a non-judgmental manner, exuding kindness and friendliness.
About Pathway Healthcare
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Dallas, TX, US
Year founded
2016