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Patient Assistant Jobs in Delaware (NOW HIRING)

Firstsource

$20/hr

Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsource services and informs them that we ...

Bayhealth

Patient Access Specialist II

Dover, DE · On-site

$17.25 - $23/hr

The Patient Access Specialist II is the second level role of the Patient Access career path. Under ... Responsibilities: 1. Assists with training as needed. 2. Assist peers with more complicated and ...

Bayhealth

Patient Care Technician II

Dover, DE · On-site

Or Certificate Program in EKG, Medical Assistant, Patient Care Technician, Medical Lab Sciences, or Nursing Assistant. * Credential(s): Basic Life Support Certified Phlebotomy Technician Or ...

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Patient Assistant information

See Delaware salary details

$11

$21

$61

How much do patient assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient assistant in Delaware is $21.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.39 per hour, depending on experience, location, and employer.

What is a patient assistant?

Patient Assistants are healthcare professionals who support nurses and other medical staff in caring for patients. Their duties typically include helping patients with daily activities such as bathing, dressing, and eating, as well as assisting with mobility and transportation within healthcare facilities. Patient Assistants also monitor patients' conditions, report changes to medical staff, and help maintain a clean and safe environment. They play a vital role in ensuring patients' comfort and well-being during their stay in hospitals or care facilities.

What are the key skills and qualifications needed to thrive as a patient assistant?

To thrive as a Patient Assistant, you generally need a high school diploma or equivalent, basic medical knowledge, and experience in patient care or healthcare settings. Familiarity with hospital information systems, electronic medical records (EMRs), and basic medical equipment is often required. Compassion, strong communication, and teamwork are essential soft skills for supporting patients and collaborating with medical staff. These abilities ensure patients receive attentive, safe, and effective care while maintaining smooth clinical operations.

What are some common challenges patient assistants face when supporting patients with mobility issues?

Patient Assistants frequently help individuals with limited mobility, which can present both physical and emotional challenges. Safely transferring or repositioning patients requires proper training to prevent injury to both the patient and the assistant. Additionally, Patient Assistants must navigate sensitive situations with empathy and patience, as some patients may feel frustrated or embarrassed by their limitations. Effective communication and teamwork with nurses and other healthcare professionals are essential to ensure patient comfort and safety.

What is the difference between Patient Assistant vs Medical Assistant?

AspectPatient AssistantMedical Assistant
CredentialsTypically no formal certification required, but some may have basic trainingCertified or registered with credentials like CMA or RMA
Work EnvironmentHospitals, clinics, outpatient facilities, patient care areasClinics, hospitals, physician offices, labs
Job DutiesAssisting patients with daily activities, basic patient support, escorting patientsClinical tasks like taking vital signs, preparing patients, administrative duties
Employer & Industry UsageHealthcare facilities focusing on patient comfort and supportMedical practices, hospitals, clinics with clinical responsibilities

While both roles support patient care, Patient Assistants primarily focus on patient comfort and support without extensive clinical duties, whereas Medical Assistants perform clinical tasks and administrative work, often requiring certification. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient assistant?

To become a patient assistant, typically you need a high school diploma or equivalent, and some positions may require certification in healthcare or first aid. Relevant skills include communication, empathy, and basic medical knowledge, and on-the-job training is often provided. Some roles may require background checks and adherence to healthcare regulations.

What are the most commonly searched types of Patient jobs in Delaware?

The most popular types of Patient jobs in Delaware are:

What cities in Delaware are hiring for Patient Assistant jobs?

Cities in Delaware with the most Patient Assistant job openings:

Patient Assistant jobs near you
Infographic showing various Patient Assistant job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 17% Part Time, and 7% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $45,726 per year, or $22 per hour.

Patient Financial Advocate

Firstsource

On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Location: ONSITE at a Medical Facility in Louisville, KY

Hours: Saturday-Tuesday 10am-8:30pm

Pay Range: Up to $20 hourly, D.O.E

 

Join our team and make a difference! 

The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER.  This includes providing information and reports to client contact(s), keeping them current on our progress.

Essential Duties and Responsibilities:

  • Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
  • Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
  • Initiate the application process bedside when possible.
  • Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
  • Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
  • Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
  • Records all patient information on the designated in-house screening sheet.
  • Document the results of the screening in the onsite tracking tool and hospital computer system.
  • Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
  • Reviews system for available information for each outpatient account identified as self-pay.
  • Face to face screen patients on site as able.  Attempts to reach patient by telephone if unable to screen face to face. 
  • Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
  • Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
  • Other Duties as assigned or required by client contract

Additional Duties and Responsibilities:

  • Maintain a positive working relationship with the hospital staff of all levels and departments.
  • Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
  • Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
  • Keep an accurate log of accounts referred each day.
  • Meet specified goals and objectives as assigned by management on a regular basis.
  • Maintain confidentiality of account information at all times.
  • Maintain a neat and orderly workstation.
  • Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
  • Maintain awareness of and actively participate in the Corporate Compliance Program.

Educational/Vocational/Previous Experience Recommendations:

  • High School Diploma or equivalent required.
  • 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
  • Previous customer service experience preferred.
  • Must have basic computer skills.

Working Conditions:

  • Must be able to walk, sit, and stand for extended periods of time.
  • Dress code and other policies may be different at each healthcare facility.
  • Working on holidays or odd hours may be required at times.

Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off

We are an Equal Opportunity Employer.  All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law. Firstsource Solutions USA, LLC

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