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Patient Assistance Program Representative Jobs in Tennessee

OneOncology

Patient Financial Counselor

Columbia, TN · On-site

$17 - $22.25/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Obtain information and signatures on financial assistance program applications and route to ...

OneOncology

Patient Financial Counselor

Columbia, TN

$17 - $22.25/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Obtain information and signatures on financial assistance program applications and route to ...

OneOncology

Patient Financial Counselor

Johnson City, TN · On-site

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Obtain information and signatures on financial assistance program applications and route to ...

OneOncology

Patient Financial Counselor

Johnson City, TN

$18 - $23.50/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Obtain information and signatures on financial assistance program applications and route to ...

OneOncology

Patient Financial Counselor

Nashville, TN · On-site

$18 - $23.75/hr

The Patient Financial Counselor works under the direct supervision of the Patient A/R Manager and ... Obtain information and signatures on financial assistance program applications and route to ...

OneOncology

Patient Financial Counselor

Nashville, TN · On-site

$18 - $23.75/hr

Obtain information and signatures on financial assistance program applications and route to ... Answer patient calls and requests promptly and efficiently. Return all messages within 24 hours ...

Matthew Walker Comprehensive Health Center

Be Seen First

Patient Business Representative

Clarksville, TN · On-site

$17 - $21/hr

Reporting to the Lead Patient Business Representative, the Patient Business Representative (PBR ... Employee assistance program * Health insurance * Health savings account * Life insurance * Paid ...

Lifepoint Health

Financial Counselor

Athens, TN · On-site

$16 - $20.75/hr

Patient Assistance Programs * Copay assistance * Drug replacement programs * Research available patient assistance programs * Obtain patient financial information to support assistance programs

University of Rochester

$21.97 - $29.66/hr

UR URCB 206 H Compensation Range: $21.97 - $29.66 The referenced pay range represents the minimum ... Maintains expertise on all potential patient assistance programs (PAP), grants, foundations, and ...

Therakos

Field Reimbursement Manager

Memphis, TN · On-site

Coordinating with Keenova's patient support services program representatives. * Educating office staff on the use of Buy/Bill products patient assistance and reimbursement support services.

Mallinckrodt

Field Reimbursement Manager

Memphis, TN · On-site +1

Coordinating with Keenova's patient support services program representatives. * Educating office staff on the use of Buy/Bill products patient assistance and reimbursement support services.

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Patient Assistance Program Representative information

What are some common challenges faced by Patient Assistance Program Representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What are the key skills and qualifications needed to thrive as a Patient Assistance Program Representative, and why are they important?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What is a Patient Assistance Program Representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.
What are popular job titles related to Patient Assistance Program Representative jobs in Tennessee? For Patient Assistance Program Representative jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Patient Assistance Program Representative jobs in Tennessee look for? The top searched job categories for Patient Assistance Program Representative jobs in Tennessee are:
What cities in Tennessee are hiring for Patient Assistance Program Representative jobs? Cities in Tennessee with the most Patient Assistance Program Representative job openings:
Patient Assistance Program Representative jobs near you
Infographic showing various Patient Assistance Program Representative job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Specialist-Patient Assistance

Specialist-Patient Assistance

Baptist Memorial Health Care Corporation

Memphis, TN • On-site

$17.50 - $22.25/hr

Full-time

Posted 3 days ago

Baptist Memorial Health Care rating

7.2

Company rating: 7.2 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

337th of 890 rated healthcare providers

Job description

Overview
Job Summary
Administers and coordinates the patient assistance program for reimbursement of pharmaceuticals, completion of charity care application as well as securing financial assistance via utilization of appropriate software. Oversees the program and it's goal obtain financial assistance and/or free medications via application process for uninsured or underinsured patients through various drug manufacturers patient assistance programs and foundations. Performs other duties as assigned.
Responsibilities
  • Works with patient and/or patient designated representative.
  • Daily reviews the EPIC system for Charity and Patient Assistance Applications that have been submitted for pre-approval.
  • Reviews charity applications.
  • Reviews for patient assistance, free drugs and drug replacment.
  • Creates, reviews, maintains and files records and reports of all reimbursement activities
  • Communicates with appropriate parties to insure effectiveness of the program
  • Maintains competency and effectively manages job responsibilities
  • Completes assigned goals.

Specifications
Experience
Minimum Required
  • Two years of physician or hospital billing. One year of applying for grants, co-payment and drug manufacturer assistance.

Preferred/Desired
  • Pharmacy technician. Epic EMR application. Oncology clinical or pharmacy setting.

Education
Minimum Required
  • Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.

Preferred/Desired
  • National Pharmacy Technician Certification. Associates degree or higher in related field.

Training
Minimum Required
Preferred/Desired
Special Skills
Minimum Required
  • Proficient in use of Microsoft Office and Outlook. Knowledge of insurance billing and guidelines. Excellent skills in written and verbal communications. Skill to write legibly and record information accurately as necessary to perform job duties. Strong quantitative, analytical, and organizational skills. Advance knowledge of EMR's. Team focused individual

Preferred/Desired
  • Knowledge of Epic EMR.

Licensure
Minimum Required
Preferred/Desired

What Baptist Memorial Health Care employees say

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Benefits

Hours and flexibility

Workplace

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About Baptist Memorial

Sourced by ZipRecruiter

Baptist Memorial, based in Memphis, TN, US, is a leading health care organization renowned in the healthcare industry. The company's official website is baptistonline.org which provides a comprehensive view of their services and operations. Baptist Memorial operates a myriad of hospitals, health clinics, and medical facilities providing expert and compassionate care. Founded in 1912, it has a rich legacy of over a hundred years of dedication to its community, offering services which include acute care, diagnostic services, and a broad range of speciality health services fulfilling various patient needs.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Memphis, TN, US

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