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Patient Assistance Program Representative Jobs in Colorado

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Patient Assistance Program Representative information

What is a patient assistance program representative?

A Patient Assistance Program Representative is a professional who helps patients access medications and healthcare services by guiding them through various assistance programs offered by pharmaceutical companies, non-profits, or healthcare providers. Their main responsibilities include assessing patient eligibility, completing and submitting necessary paperwork, and serving as a liaison between patients, healthcare providers, and program sponsors. They play a crucial role in ensuring that individuals with limited financial resources can obtain the medications and treatments they need.

What are the key skills and qualifications needed to thrive as a patient assistance program representative?

To thrive as a Patient Assistance Program Representative, you need a strong understanding of healthcare processes, insurance verification, and program eligibility requirements, usually supported by a high school diploma or relevant experience. Familiarity with CRM systems, patient management software, and electronic documentation tools is typically required. Outstanding communication, empathy, and problem-solving skills help build trust with patients and coordinate effectively with healthcare providers. These skills ensure efficient program enrollment, positive patient experiences, and accurate handling of sensitive information.

What are some common challenges faced by patient assistance program representatives, and how can they be managed effectively?

Patient Assistance Program Representatives often encounter challenges such as navigating complex insurance policies, managing high call volumes, and addressing sensitive patient concerns regarding medication access. Effective time management and strong communication skills are essential for prioritizing tasks and providing clear information to patients. Utilizing team resources and staying updated on program requirements can also help representatives resolve issues efficiently, ensuring patients receive the support they need in a timely manner.

What is the difference between Patient Assistance Program Representative vs Patient Services Coordinator?

AspectPatient Assistance Program RepresentativePatient Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; healthcare or customer service experience beneficial
Work EnvironmentHealthcare facilities, pharmaceutical companies, or nonprofit organizationsHospitals, clinics, or healthcare offices
Employer & Industry UsageUsed in pharmaceutical, healthcare, and nonprofit sectors to assist patients with medication access

Both roles involve assisting patients, often requiring similar credentials and working in healthcare settings. The Patient Assistance Program Representative specifically focuses on helping patients access medications through assistance programs, while the Patient Services Coordinator handles broader patient support and coordination. Understanding these differences can help job seekers identify the best fit for their skills and career goals.

What are popular job titles related to Patient Assistance Program Representative jobs in Colorado?

For Patient Assistance Program Representative jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Patient Assistance Program Representative jobs in Colorado look for?

The top searched job categories for Patient Assistance Program Representative jobs in Colorado are:

What cities in Colorado are hiring for Patient Assistance Program Representative jobs?

Cities in Colorado with the most Patient Assistance Program Representative job openings:

Infographic showing various Patient Assistance Program Representative job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Clinical Program Manager, Trauma and Burn Programs

Children's Hospital Colorado

Aurora, CO • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 hours ago


Children's Hospital Colorado rating

7.4

Company rating: 7.4 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

350th of 1,064 rated hospitals


Job description

The Clinical Program Manager (CPM) is primarily responsible for providing innovative leadership and management of clinical and select administrative operations. The CPM will work across disciplines to develop, support, implement and evaluate effective care strategies to improve health outcomes. They will also demonstrate the ability to provide strong and consistent direction for direct reports in planning, organizing, implementing, and evaluating program operations. This position is responsible for duties that include but are not limited to the following: to maintain the program to meet all national standards and requirements of accrediting organizations including collection and reporting of data, to conduct an annual program evaluation and provide reports as designated, supporting communications activities, serving as the program representative at meetings, and establishing and maintaining partnerships to advance the program, and to maintain shared fiscal accountability with program leadership.
The Clinical Program Manager provides leadership for two essential clinical programs at Children's Hospital Colorado: The Burn Program and the Trauma Program Registry and Administrative team. This unique role combines clinical program leadership with operational management, supporting multidisciplinary teams that advance high-quality pediatric burn and trauma care across the organization.
Children's Hospital Colorado is home to two trauma centers: the Anschutz Medical Campus, an American College of Surgeons (ACS) Level I Verified Pediatric Trauma Center, and CHCO Colorado Springs Hospital, a Colorado Department of Public Health and Environment (CDPHE) designated Level II Trauma Center.
Within the Trauma Program, the Clinical Program Manager oversees the Trauma Registry and Administrative team, including trauma registrars, the Senior Management Analyst, and the Trauma Program Coordinator. The role is responsible for registry operations, trauma data management and analysis, and oversight of Trauma Quality Improvement Program (TQIP) data submission and reporting to the ACS.
Within the Burn Program, the Clinical Program Manager provides programmatic and clinical leadership for the multidisciplinary burn team, including nurses, medical assistants, and injury prevention staff. In partnership with the Burn Medical Director, the manager leads program development, advances evidence-based practice, supports regulatory and accreditation readiness, and drives continuous improvement in burn patient outcomes across inpatient and ambulatory settings.
  • Location
    Primary location at Anschutz Medical Campus in Aurora,
    with expected coverage at CHCO Colorado Springs Hospital
  • Position Status
    Full-time, eligible for benefits
  • Shift
    Days, Monday-Friday
  • Salary Information
    Pay is dependent on applicant's relevant experience.
    Annual Salary Range (Based on 40 hours worked per week): $108,198.39 to $162,297.59

Duties & Responsibilities
  • Manages a multidisciplinary team of clinical and non-clinical staff, including recruitment, orientation, training, performance evaluations, and corrective/disciplinary actions
  • Leads initiatives that support system-wide or service-line-specific goals, across populations and service lines.
  • Oversees program development, evaluation, and strategic planning across disciplines or service lines.
  • Accountable for program-specific key performance indicators (KPIs), such as access metrics, participation rates, or initiative outcomes.
  • Responsible for patient-level outcomes related to the program, while broader clinical and operational outcomes remain with upline leadership.
  • Serves as a subject matter expert, ensuring program-level compliance with clinical guidelines, research protocols, and funding requirements.
  • Leads program evaluation and accreditation efforts, including meeting national standards, fulfilling registry/data reporting requirements, and maintaining readiness with accrediting organizations.
  • Provides shared fiscal accountability with clinical leadership in annual budget planning, variance reporting, payroll documentation, and monitoring staffing and operational expenses.
  • Partners with CHCO Marketing and other internal/external stakeholders to promote programs and services, identifying opportunities to highlight program impact.
  • Monitors program activities to ensure quality and accuracy of outcomes; coordinates quality improvement and evaluation efforts in collaboration with other systems and agencies as appropriate.
  • Provides consultative clinical expertise by applying evidence-based practice to guide program strategies and support the patient, family, and healthcare team. Offers clinical follow-up recommendations when desired program outcomes are not achieved but does not provide day-to-day bedside care.
  • Maintains program quality in compliance with CHCO policies and procedures, national standards, and accrediting body requirements.

Minimum Qualifications
  • Degrees
    • Bachelor of Science in Nursing (BSN)
    • Master's Degree in Healthcare and related field preferred
  • Experience
    • Three (3) years of clinical nursing experience
    • Two (2) years of nursing leadership in supervision, leading clinical practice projects.
  • Licenses & Certifications
    • Registered Nurse or Registered Respiratory Therapist (RRT)
    • BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire
  • Preferred Qualifications
    • Experience in trauma registry, trauma program management support functions
    • Experience in burn registry, within an American Burn Association program

Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.
Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.
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Estimated Close Date
09/30/2026
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