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Patient Account Rep Jobs in Arizona (NOW HIRING)

Verstela

Account Representative

Mesa, AZ

$65K/yr

This Account Representative opportunity could be a great fit for you! This advanced manufacturing company produces high-performance plastic components and assemblies used in the medical ...

Kimball Midwest

Account Representative

Casa Grande, AZ · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training program to gain sales experience, product knowledge and further develop skills needed to become a ...

Kimball Midwest

Account Representative

Phoenix, AZ · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training program to gain sales experience, product knowledge and further develop skills needed to become a ...

Kimball Midwest

Account Representative

Phoenix, AZ · On-site

$42K - $47K/yr

Account Representative (Hybrid) As an Account Representative, you will enter a two-year training program to gain sales experience, product knowledge and further develop skills needed to become a ...

Alphabe Insight Inc

Account Representative

Phoenix, AZ · On-site

We are seeking a motivated and detail-oriented Account Representative to join our team in Phoenix. In this role, you will act as a key point of contact between the company and its clients, ensuring ...

Epiroc

Account Representative

Tucson, AZ · On-site

Paid Sick Time Join Our Team as a Account Representative at Epiroc! Work Type (Onsite/Hybrid/Remote): Hybrid Shift Timings (If applicable): 9am - 5pm Responsibilities: * Lead strategic customer ...

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All JobsPatient Account Rep JobsPatient Account Rep Jobs in Arizona

Patient Account Rep information

See Arizona salary details

$10

$19

$26

How much do patient account rep jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient account rep in Arizona is $19.96, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.30 per hour, depending on experience, location, and employer.

What is a patient account representative?

A Patient Account Representative is a healthcare professional responsible for managing patient billing and accounts within a medical facility. They handle tasks such as processing payments, verifying insurance information, resolving billing issues, and communicating with patients about their accounts. Their role ensures that payments are collected accurately and efficiently, and that patients understand their financial responsibilities. Patient Account Representatives work closely with medical staff, insurance companies, and patients to maintain accurate records and provide excellent customer service.

What are the key skills and qualifications needed to thrive as a patient account representative?

To thrive as a Patient Account Representative, you need knowledge of medical billing, insurance processes, and healthcare regulations, often supported by a high school diploma or associate degree in a related field. Familiarity with billing software, electronic health record (EHR) systems, and coding tools like ICD-10 or CPT is typically required. Strong attention to detail, effective communication, and problem-solving abilities help you resolve billing issues and interact with patients and insurance companies. These skills ensure accurate account management, prompt payment processing, and high levels of patient satisfaction in healthcare financial operations.

What is the difference between Patient Account Rep vs Medical Billing Specialist?

AspectPatient Account RepMedical Billing Specialist
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; certification often preferred
Work EnvironmentHealthcare facilities, hospitals, clinicsMedical offices, billing companies, healthcare providers
Primary ResponsibilitiesManaging patient accounts, billing inquiries, payment processingProcessing insurance claims, coding, billing submissions
Common UsagePatient communication, account managementClaims processing, reimbursement

While both roles involve billing and healthcare finance, the Patient Account Rep focuses on managing patient accounts and communication, whereas the Medical Billing Specialist primarily handles insurance claims and coding. Both positions require knowledge of healthcare billing processes and may overlap in healthcare settings, but their core functions differ.

What are some common challenges faced by patient account representatives and how can they be addressed?

Patient Account Representatives often encounter challenges such as managing high volumes of billing inquiries, resolving discrepancies in patient accounts, and navigating complex insurance processes. To address these, it’s important to stay organized, communicate clearly with patients and insurance companies, and keep up-to-date with changes in healthcare billing regulations. Many organizations provide ongoing training and support from more experienced team members, which helps new hires build confidence and problem-solving skills.
Patient Account Rep jobs near you
Infographic showing various Patient Account Rep job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 18% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,515 per year, or $20 per hour.

Patient Account Representative I - Patient Billing Services

Honorhealth

Phoenix, AZ

$17 - $22.50/hr

Full-time

Re-posted 2 days ago

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 209 frontline employees who took The Breakroom Quiz

159th of 887 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Patient Services

Shift:

Day

Department:

Business Operations
M-F-08:00 am - 4:30 pm

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Responsible for part of the following: billing and collecting, research, payment posting, charge entry, and a host of other duties to assure timely reimbursement to the medical provider. Demonstrates independent problem-solving skills of account error necessary to bring the account balance to zero within established time frames.

ESSENTIAL FUNCTIONS
  • Responsible for research and secure payment for insurance accounts: Follow up required daily accounts based on work queue assignment to reduce the A/R, Contact insurance companies to follow up on denials and correspondence.Review Charge review work queues as assigned.
  • Responsible for research and secure payment for patient balances:Follow up required daily accounts based on account work queue assignment to reduce the cash pays A/R. Answer incoming patient calls. Process credit card payments and post within the patient billing system.Work return mail to update accounts to ensure accuracy.
  • Performs routine data entry and/or review of claim edit work queues: Input charges for physician billing Maintains current knowledge of regulatory billing requirements for the specified payers and various specialty specific limitation or payer expectations. Review Charge review work queues as assigned.
  • Handles all payments and correspondence received in the central business office.Creates payment batches and scans all correspondence into patient billing system,Posts payments and denials into patient billing system.
  • Follows departmental functions: Prioritize work to minimize interruptions and increase efficiency in collections process, Participate in daily DMS huddle, and all department meetings,Provide five-star customer service, to include patients, coworkers, vendors and management, Establish and maintain and efficient filing system, Maintain clean and organized work area,Communicates and engages effectively with others,Communicates and participates in training classes as needed to keep current with daily operations.Work in a team environment and participate in constructive feedback. Ability to handle numerous tasks simultaneously and with flexibility.

EDUCATION
  • High School Diploma or GED Required

EXPERIENCE
  • 1 year Healthcare related medical billing and collection experience in a medical practice or healthcare organization. Required

LICENSE AND CERTIFICATIONS

We're all in for your career.

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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